![ABM Industries](https://contents.bebee.com/companies/us/abm-industries/avatar-5FzIl.png)
Lead
4 weeks ago
Job Description
Position Summary Details
Troubleshoot, repair, maintain, and install HVAC and related equipment as assigned. Assume day to day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost effective manner
Benefit Information:
Position Summary Details
The Cleaner position provides the cleaning and upkeep of an assigned area.
Payrate $19.00 per hour.
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based
on applicant's experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM
2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM
Responsibilities
- Use expert technical & troubleshooting knowledge to assist other service representatives in solving problems.
- Demonstrate capability and interest in training others.
- Can be relied on to train service technicians and trainees.
- Teach other technicians how to solve problems without solving the problem for them.
- Keep technical knowledge up to date regarding equipment and concepts.
- When presented with a problem, know what to do, and why, and whether to repair or replace.
- Search out and read applicable manuals and online sources.
- Belong to and take advantage of technical organizations to improve technical knowledge.
- Demonstrate capability of a handling heavy workload of calls
- Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning of the system.
- Follow point-by-point troubleshooting guides to find faults in a short period of time.
- Avoid needless callbacks by checking complete system before leaving the job.
- Check safety and limit controls for proper setting before leaving the job.
- When faced with a seemingly unsolvable problem, seek out help and solve the problem before leaving.
- Use proper tools and instruments for troubleshooting.
- Inform customer when arriving at or leaving the job and when planning to return.
- Explore a customer complaint to determine the real problem.
- Respond to customer complaints with the proper amount of sympathy and empathy.
- When the problem is caused by the customer's use of the system (rather than a fault of the system), tactfully instruct the customer on proper use of the system.
- Give assurance to customer that the problem is fixed; explaining cause and remedy; and if problem has not been fixed offer explanation of situation and suggest next step.
- Demonstrate ability to accurately determine job priorities by:
- Adhering to planned call schedule
- Scheduling report time concurrent with jobs
- Handling interruptions in stride
- Having the proper tools, materials, and scheduled tasking when arriving at the job site
- Scheduling maintenance of vehicle Plan project work to ensure service representatives and material are on the job at the right time
- Promptly and accurately complete all required paperwork.
- Obtain customer signature on all service reports (before work begins when performing spot).
- Keep manager informed of unfavorable news, changes made, or disenchantment with price increases by customers. Communicate information to all parties who would benefit from it.
- Modify instructions to create understanding in all levels of people regardless of their technical knowledge.
- Instruct customer's personnel to the point that they can handle emergencies by themselves and know when to call for service.
- Recognize what has to be taught to customers and take required time to do so.
- Provide sales with qualified leads.
- Alert sales about competitive sales efforts. Provide Spot opportunities to meet Operational team goals.
- Determine who in the customer's organization is responsible for the mechanical system being serviced.
- Persuade customer to replace obsolete systems and makes recommendations.
- Assist Sales in pricing agreements and projects.
- Provide support for any special projects as assigned by your manager. These special projects, at the determination of your manager, may or may not become part of this position's primary responsibilities.
- When the Supervisor is present, the lead worker may also be responsible for directing smaller work groups
- While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor.
Qualifications
- Must be 18 years of age or older.
- Must meet all requirements to receive approval for working in specific ATS environments (if applicable), ten-year work history if available
Preferred Qualifications
- Customer Service Experience
- One year of lead or supervisory experience
- 2 yrs of commercial HVAC experience
About Us
ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ABM does not accept unsolicited resumes.
-
HVAC Systems Lead
10 hours ago
Burlington, Vermont, United States ABM Full timeJob SummaryABM is seeking a highly skilled HVAC Technician Lead to join our team. As a key member of our operations team, you will be responsible for leading a team of HVAC technicians in the installation, maintenance, and repair of HVAC systems.Key ResponsibilitiesLead a team of HVAC technicians in the installation, maintenance, and repair of HVAC...
-
Lead Program Manager
2 days ago
Burlington, Vermont, United States Microsoft Full timePosition: Lead Program Manager - Health & Life Sciences at MicrosoftMicrosoft is on the lookout for a skilled Lead Program Manager to become a part of our Health & Life Sciences division. This position will focus on defining and steering business initiatives for the HLS Core AI Platform team, working in tandem with team leaders and stakeholders to guarantee...
-
Lead Financial Consultant
1 week ago
Burlington, Vermont, United States Elby Professional Recruitment Full timePosition: Lead Financial ConsultantEmployment Type: Direct HireCompensation: $100,000 - $110,000Overview:Elby Professional Recruitment is seeking a skilled Lead Financial Consultant to enhance our client's finance team. This pivotal role will report directly to the FP&A Manager and will concentrate on financial planning and analysis, reporting, and treasury...
-
Lead Manufacturing Engineer
4 days ago
Burlington, Vermont, United States DSJ Global Full timeJob OverviewWe are in search of an experienced Lead Manufacturing Engineer to enhance operational efficiency, foster continuous improvement, and maintain exceptional quality and safety standards within a prominent firearms manufacturing organization. This position involves overseeing intricate engineering initiatives and working alongside diverse teams to...
-
Bakery Department Lead
12 hours ago
Burlington, Vermont, United States Hannaford Supermarkets Full timeAbout the RoleHannaford Supermarkets is seeking a highly skilled and experienced Bakery Department Lead to join our team. As a key member of our bakery operations, you will be responsible for leading the department's daily activities, ensuring high-quality products, and providing exceptional customer service.Key ResponsibilitiesLead the bakery department in...
-
Lead Transportation Project Manager
3 days ago
Burlington, Vermont, United States Hoyle, Tanner and Associates, Inc. Full timeJob OverviewHoyle Tanner and Associates, Inc. is in search of a proficient Lead Transportation Project Manager to enhance our team of transportation engineering experts. This role is pivotal in overseeing and directing transportation engineering initiatives from their initial stages through to successful completion.Key Responsibilities:As a Lead...
-
Lead Transportation Project Engineer
4 days ago
Burlington, Vermont, United States Hoyle, Tanner and Associates, Inc. Full timeJob OverviewJoin the dynamic team at Hoyle Tanner's innovative Ground Transportation Division.We are currently seeking a Lead Transportation Project Engineer to enhance our Ground Transportation Division. You will collaborate with a diverse group of transportation design experts dedicated to fostering strong, enduring relationships with our clients by...
-
Lead Cashier
3 weeks ago
Burlington, Vermont, United States Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or olderLocation: Burlington, MAAddress: 53 Third AvenuePay: $19 - $20 / hourJob Posting: 08/05/2024Job Posting End: 09/01/2024Job ID:RIn this position, you'll ensure the Front End operates smoothly and employees have the tools and resources...
-
Lead Technician
1 month ago
Burlington, Vermont, United States Labcorp Full timeAre you experienced in clinical laboratory testing? Are you looking to embark on a new challenge in your career? If so, LabCorp wants to speak with you about exciting opportunities to join our Hematology team as a Lead Technician in Burlington, NC In this position you will work in a fast paced, customer focused, and challenging environment, and will be a...
-
Lead Security Officer
3 days ago
Burlington, Vermont, United States Cone Health Employee Health & Wellness Full timePosition SummaryThe Security Supervisor role at Cone Health Employee Health & Wellness is pivotal in managing security functions and personnel at designated facilities. This position entails overseeing the daily operations of Security Officers, ensuring the safety and well-being of all employees, patients, visitors, and assets. The Security Supervisor will...
-
Clinical Lead Occupational Therapist
13 hours ago
Burlington, Vermont, United States The University of Vermont Health Network Full time**Job Summary:**The University of Vermont Health Network is seeking a highly skilled Occupational Therapist Clinical Lead to join our team. As a Clinical Lead, you will be responsible for managing clinicians and support staff, providing leadership and support in daily site management, and contributing to quality improvement and program development.**Key...
-
Occupational Therapist Clinical Lead
15 hours ago
Burlington, Vermont, United States The University of Vermont Health Network Full time**Job Summary:**The University of Vermont Health Network is seeking a highly skilled Occupational Therapist Clinical Lead to join our team. As a Clinical Lead, you will be responsible for managing clinicians and support staff, providing leadership and support in daily site management, and promoting quality improvement and professional development.**Key...
-
Support Services Team lead
4 weeks ago
Burlington, Vermont, United States Labcorp Full timeAre you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Team Leader to join our team in Burlington NC. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our...
-
Diagnostic Imaging Team Lead
3 days ago
Burlington, Vermont, United States Purple Fly Solutions Full timeJob SummaryWe are seeking a highly skilled and experienced Diagnostic Imaging Team Lead to join our team at Purple Fly Solutions. As a key member of our diagnostic imaging department, you will be responsible for leading a team of sonographers and ensuring the delivery of high-quality patient care.Key ResponsibilitiesLeadership and ManagementManage and lead a...
-
Diagnostic Imaging Team Lead
4 days ago
Burlington, Vermont, United States Purple Fly Solutions Full timeJob SummaryWe are seeking a highly skilled and experienced Diagnostic Imaging Team Lead to join our team at Purple Fly Solutions. As a key member of our diagnostic imaging department, you will be responsible for leading a team of sonographers and ensuring the delivery of high-quality patient care.Key ResponsibilitiesLeadership and ManagementManage and lead a...
-
Industry Vertical Lead
1 week ago
Burlington, Vermont, United States Similarweb Full timeSimilarweb is seeking a Vertical Manager:Become part of a dynamic team dedicated to transforming how organizations interact with the digital landscape. Our analytics and solutions empower top-tier companies to make informed decisions that influence their online strategies.Position Overview:Convert client requirements into precise data sets and...
-
Lead Neurology Department Chair
10 hours ago
Burlington, Vermont, United States InsideHigherEd Full timeAbout the OpportunityThe Robert Larner, M.D. College of Medicine at the University of Vermont is seeking a renowned physician leader and scholar in neurology to serve as the next Chair of Neurological Sciences. This is a unique opportunity to lead the Department's academic education and research, as well as the clinical operations of the Department for the...
-
Marketing Lead for Biopharmaceuticals
1 week ago
Burlington, Vermont, United States PharmaEssentia U.S.A. Full timeJOB TITLE: Head of MarketingCompany Overview:PharmaEssentia is an innovative biopharmaceutical company dedicated to the development of advanced biologics targeting complex diseases, particularly in hematology and oncology. Our mission is to enhance patient health and overall quality of life as we expand our global presence and diversify our product...
-
Lead PHP and JavaScript Engineer
1 week ago
Burlington, Vermont, United States CannaPlanners Full timePosition: Lead PHP and JavaScript EngineerEmployment Type: Full-TimeAbout Us:CannaPlanners is a creative design and web development agency based in Burlington, VT, focusing on digital marketing, brand development, and user experience strategy tailored for the burgeoning Cannabis sector. Our clientele encompasses startups, recreational and medicinal Cannabis...
-
Assistant Spa Lead
2 months ago
Burlington, Vermont, United States Life Time Full time.Position SummaryAs a LifeSpa Assistant Manager, the main responsibility is to provide outstanding leadership and exceptional customer interactions. You are the primary support for managing guest experiences and the LifeSpa coordinator team. You will work in partnership, with the Spa Manager, to lead by example and manage the team of LifeSpa Coordinators in...