Senior Account Manager

2 weeks ago

New York, New York, United States Care of Chan Full time

Care of Chan is looking for a Senior Account Manager who is excited to tell the story of and build brand awareness for our clients. This role will work cross-functionally across marketing, creative, and production to create and execute overall brand strategy, unique partnerships, and exciting events for our clients.

Responsibilities include but are not limited to:

  • Lead projects and communications with a select set of agency clients to drive forward timelines and anticipate client needs across multiple active projects. Cross-collaborate with other departments and individuals to create strategies and ensure execution aligns with the client's specific vision and goals.
  • Manage new business intake for select clients by leading intake calls, overseeing the creation and presentation of client proposals, and assigning confirmed business to the appropriate teams in an efficient manner.
  • In collaboration with the programming and creative teams, create strategic proposals and plans for clients that focus on programming, partnerships, and large scale activations. Collaborate to formulate budgets for programs and activations.
  • Once programs are approved by the client, work with the production team from program inception to completion to ensure that our client's vision is brought to life. Ensure elements like event branding, collateral, build-outs and media assets (photography, videography) are consistent with the client's brand guidelines and goals.
  • Oversee reporting and handle wrap decks for clients. Ensure comprehensiveness, accuracy and delivery.
  • Proactively research and pursue opportunities for clients that will push their brands forward. Support ideation and outreach to potential partners, vendors and talent on behalf of the client. Foster relationships with key vendors, organizations and collaborators.
  • Build a strong relationship and understanding of clients through research, attendance of their events and happenings, and regular contact.

Requirements:

  • 4-5 years of strong client relations, project management, experiential marketing, and sponsorship relations experience in an agency setting, preferably with food, restaurant or lifestyle brands.
  • Confidence to present and communicate with senior clients and Executives. Possess exceptional written and oral communication skills.
  • Must live in the NY metro area: our team is required to be in the office three days per week
  • Willingness to travel; many of our events are in key markets across the country (travel approximately 20% of the time)
  • Foundational knowledge of restaurant culture, food and marketing and how the opportunities available can impact a company's larger, strategic business goals
  • Multi-tasker who can work on several accounts or projects at once, with ability to prioritize next steps and deliverables.
  • A proactive approach and a quick, creative mind.
  • Solid work ethic with great attention to detail.
  • Love of food and drink, and appreciation of the international restaurant community is a must.
  • Proficiency in Google Suite, Excel, Slack, and other project tools such as Asana, Docusign, Adobe Suite, etc.
  • Solutions-oriented: relishes challenges, handles pressure well and can think on their feet while coordinating with others to proactively meet deadlines
  • Thoughtful communicator: you receive and provide feedback graciously, you anticipate and proactively ask for what is needed
  • Hospitality oriented: Making the clients happy and the event a success are your top priorities


This role is a hybrid position, based in the New York metro area. Our team is required to work from our office in Lower Manhattan three days per week, in addition to onsite event requirements (willing to travel approximately 20% of the time).


About Care of Chan:

Care of Chan is a premiere event production agency, specializing in memorable food events and purpose-driven experiences that create meaningful and impactful connections. We've been called community organizers, connectors, ringleaders, restaurant mavens, social chairs, and party planners. We bring people together over ideas, in real life, and over food whenever possible.
Employees of Care of Chan are offered competitive salaries, PTO and benefits packages, in addition to regular R&D trips to our favorite restaurants. We are in the hospitality business, after all

The base salary range for this role is $75K - $90K.

In accordance with NY law, the range provided is Care of Chan's reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, and skills.

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