Front Desk Agent

1 month ago


Key West, United States Hyatt Vacation Club at Sunset Harbor Full time
Hourly Rate: $20.20Job Summary

Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?

If so, the Front Office at Hyatt Vacation Club might be the place for you You will have the opportunity to welcome our Owners and guests home, while experiencing our dedication to the well-being of our associates.

As a Guest Service Associate, you will be interacting directly with Owners and guests from the time they arrive on property until they depart. In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.

Core Work Activities
  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
  • Comply with quality assurance standards.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Attention to customer service with a professional and pleasant personality.
  • Available to work a flexible schedule including evenings, weekends, and holidays.
  • Perform other reasonable job duties as requested by Supervisors.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Source: Hospitality Online


  • Front Desk Agent

    2 months ago


    West Dover, United States Mount Snow Resort Full time

    As the Front Desk Agent, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Agent is a great starting point with huge potential for upwa Front Desk, Agent, Hotel

  • Front Desk Agent

    1 month ago


    West Hollywood, United States Accor North America Full time

    Under the general guidance of the Front Office Manager and/or Assistant Front Office Manager, a Front Desk Agent is responsible for performing all duties connected with arriving and in-house guests. They ensure that all regular and VIP guests receive Front Desk, Agent, Guest Service, Office Manager, Hospitality, Hotel

  • Front Desk Agent

    2 weeks ago


    Longboat Key, United States Zota Beach Resort Full time

    We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is...

  • Front Desk Supervisor

    3 weeks ago


    Key West, United States The Capitana Full time

    Job DescriptionJob DescriptionWe are looking for highly organized candidates with excellent people skills for the position of Front Desk Supervisor. As part of the initial first 10 minutes of a guests experience, the Front Desk Supervisors are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each...

  • Front Desk Supervisor

    3 weeks ago


    Key West, United States The Capitana Full time

    We are looking for highly organized candidates with excellent people skills for the position of Front Desk Supervisor. As part of the initial first 10 minutes of a guests experience, the Front Desk Supervisors are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the...

  • Front Desk Agent

    2 weeks ago


    Longboat Key, United States Zota Beach Resort Full time

    Job DescriptionJob DescriptionWe are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and...

  • Front Desk Agent

    1 week ago


    West Des Moines, United States Highgate Hotels Full time

    Hours 2 pm-10 pm. The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answ Front Desk, Agent, Hotel, Office Agent, Operations

  • Front Desk Manager

    3 days ago


    Key West, Florida, United States The Capitana Full time

    Job SummaryThe Capitana is seeking a highly organized and customer-focused Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing front desk operations, and training new team members.Key ResponsibilitiesGuest Services: Greet guests upon arrival, make them...

  • Front Desk Manager

    23 hours ago


    Key West, Florida, United States The Capitana Full time

    Job SummaryThe Capitana is seeking a highly organized and customer-focused Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing the front desk operations, and training new team members.Key ResponsibilitiesGuest Services: Greet guests upon arrival, make them...

  • Front Desk Agent

    3 months ago


    West Des Moines, United States Arbor Lodging Management Full time

    ** Front Desk Agent** **Job Category****:** Front Desk **Requisition Number****:** FRONT01531 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton,...

  • Front Desk Agent

    3 months ago


    West Portsmouth, United States Shawnee Lodge & Cottages Full time

    Job Title: Front Desk Agent Location: Shawnee Lodge & Cottages, West Portsmouth, Ohio Salary: Hourly (commensurate with experience) Benefits: Medical, Dental, Vision, Paid Time Off, 401k, Employee Discounts, and more. Job Summary: As a Front Desk Agent at Shawnee Lodge & Cottages, you will be responsible for providing exceptional customer service to our...

  • Front Desk Agent

    2 months ago


    West Hollywood, United States Mondrian Full time

    Job DescriptionJob DescriptionCompany DescriptionMondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful...

  • Front Desk Agent

    3 months ago


    West Hollywood, United States AccorHotel Full time

    Company Description Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a "must" destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals...

  • Front Desk Agent

    1 month ago


    Key Largo, United States Baker's Cay Resort Full time

    Property Description: Baker's Cay Resort, located in the breathtaking Florida Keys, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a stunning oceanfront property that offers a unique and luxurious experience for our guests. With positions available in front desk, housekeeping, food and beverage,...

  • Front Desk Agent

    1 month ago


    West Des Moines, United States Staybridge Suites Full time

    Job DescriptionJob DescriptionPosition: Full-Time Front Desk AgentShifts: 7:00 a.m. - 3:00 p.m. & 3:00 p.m. - 11:00 p.m. WEEKENDS REQUIREDAbout Us: Join our dedicated team at the forefront of hospitality. No prior hotel experience necessary; we prioritize a welcoming and dependable demeanor.Role Summary: As a Full-Time Front Desk Agent, you will serve as the...

  • Front Desk Agent

    1 month ago


    West Des Moines, United States Staybridge Suites Full time

    Job DescriptionJob DescriptionPosition: Full-Time Front Desk AgentShifts: 7:00 a.m. - 3:00 p.m. & 3:00 p.m. - 11:00 p.m. WEEKENDS REQUIREDAbout Us: Join our dedicated team at the forefront of hospitality. No prior hotel experience necessary; we prioritize a welcoming and dependable demeanor.Role Summary: As a Full-Time Front Desk Agent, you will serve as the...


  • Key West, United States The Laureate Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at The Laureate. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from the moment they arrive.Key ResponsibilitiesGuest Services: Greet guests upon...

  • Front Desk Agent

    3 months ago


    Key West, United States Remington Full time

    Job DescriptionWhat you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or...

  • Front Desk Agent

    3 months ago


    West Woodstock, United States Woodstock Inn & Resort Full time

    Job DescriptionJob DescriptionNew England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites...

  • Front Desk Agent

    4 months ago


    West Valley City, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new Front Desk, Agent, Operations, Hotel