Ticket Writer- Full Time, Sportsbook

3 weeks ago

New York, New York, United States Caesars Entertainment Full time

JOB SUMMARY:

The Sportsbook Ticket Writer is the face of our retail operation. By providing a high level of customer service to both regulars and "novice bettors", they will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, the Ticket Writer will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.

ESSENTIAL JOB FUNCTIONS:

  • Provide a high level of customer service to anyone who comes into our sportsbooks
  • Adhere to all rules and regulations set forth by the company and the regulatory gaming agency
  • Answer all customer questions to the best of your knowledge or seek to find out the answer in a timely manner
  • Try to deescalate customer disputes/complaints and escalate to direct supervisor when needed
  • Communicate and promote our menu of sports betting options to customers
  • Act in a professional manner, representing William Hill with the highest of standards
  • Ensure that all necessary compliance (Title 31) paperwork/documentation is filled out according to company policy and gaming control board standards
  • May perform additional duties as assigned

EDUCATION AND EXPERIENCE:

  • The ability to sit/stand for extended periods at a time
  • Must have basic computer knowledge (Email, MS Excel, internet, etc.)
  • H.S. Diploma, GED, or equivalent preferred
  • Must be 21 years of age or older
  • Successfully pass a drug screen, background check, and obtain a gaming license
  • Must have 1+ years of cash handling experience
  • High level of customer service
  • Ability to work a flexible schedule, including so nights, weekends, and holidays is preferred
  • Present yourself in a professional manner
  • Strong communication skills, both written and verbal
  • Ability to do simple math
  • Understanding and a responsibility to adhere to all compliance requirements set for by the company and regulatory agencies

COMPETENCIES:

  • Prior work experience in a sports book is highly preferred
  • Ability to motivate, lead, and mentor staff members
  • Effective communication skills, both written and verbal
  • Professional appearance and demeanor
  • Self-starter attitude who shows initiative
  • Committed to delivering an elevated level of customer service

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

  • Must be able to stand for extended periods of time.
  • Must be able to lift, pull or push 25 lbs.
  • Must be able write for extended periods of time.
  • Must be able to twist, bend or reach with no significant boundaries.

This position may be exposed to a smoke-filled environment

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Behold Caesars Sportsbook is here, and we're proud to be a part of Caesars Entertainment—the number one gaming company in the world with over 80 years of sports betting expertise.

At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It's the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.

As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we're creating new and exciting opportunities for you to be a part of our empire and make an impact.

Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember—We Are All Caesars

  • Cashier - Sportsbook

    1 month ago

    New York, New York, United States Bally's Atlantic City Full time

    Responsible for obtaining a cash bank from the Sportsbook vault or casino cage.Maintains a cash bank, documenting all transactions and balancing the bank at the end of each shift; properly accounts for all transactions and necessary paperwork.Responsible for placing wagers as requested by guests and verifying and processing winning tickets.Ensures that all...

  • Full-time Nabisco Merchandiser/Order Writer

    1 month ago

    New York, New York, United States Mondelez International Full time

    Job Description JOIN OUR MISSION TO LEAD THE FUTURE OF SNACKING AT MONDELEZ INTERNATIONALFULL TIME NABISCO MERCHANDISER/ORDER WRITERJoin our team of Full Time Nabisco Merchandiser/Order Writers and fulfill the merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays....

  • Full-time Nabisco Merchandiser/Order Writer

    1 month ago

    New York, New York, United States Mondelez International Full time

    Job Description JOIN OUR MISSION TO LEAD THE FUTURE OF SNACKING AT MONDELEZ INTERNATIONALFULL TIME NABISCO MERCHANDISER/ORDER WRITERJoin our team of Full Time Nabisco Merchandiser/Order Writers and fulfill the merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays....

  • Full-time Nabisco Merchandiser/Order Writer

    3 weeks ago

    New York, New York, United States Mondelez International Full time

    Job Description JOIN OUR MISSION TO LEAD THE FUTURE OF SNACKING AT MONDELEZ INTERNATIONALFULL TIME NABISCO MERCHANDISER/ORDER WRITERJoin our team of Full Time Nabisco Merchandiser/Order Writers and fulfill the merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays....

  • Creative Writer's Assistant

    1 week ago

    New York, New York, United States NBCUniversal Full time

    Job OverviewCompany Overview:We are a leading organization in the entertainment industry, renowned for producing and distributing exceptional content across various platforms, including film, television, and streaming services. Our diverse portfolio includes prominent brands that engage audiences worldwide. We are committed to fostering an inclusive...

  • Proposal Writer and Estimator

    4 weeks ago

    New York, New York, United States Socotec Full time

    Job DescriptionProposal Writer & Estimator - Architectural/Engineering/Construction IndustryAbout the Role:The Proposal Writer will develop and coordinate proposals and estimates under the direction of the Director of Proposals. This position is ideal for a self-motivated individual that works well independently and can coordinate multiple proposals through...

  • Freelance Writer

    3 months ago

    New York, New York, United States Valnet Concept Full time

    Looking to join the world of aviation news? The team at Simple Flying is searching for talented US-based freelance writers with a passion for all things flying. If you are a dynamic and driven writer who is committed to staying up-to-date with all aspects of aviation, we want you to join our growing team of collaborators as a Freelance Writer.Launched in...

  • Financial Communications Writer

    1 week ago

    New York, New York, United States The Piacente Group, Inc. Full time

    Investor Relations Writer at The Piacente Group, Inc.The Piacente Group, Inc., a premier full-service investor relations and financial communications agency focused on Asia-based clients listed in the U.S., Hong Kong, and Southeast Asia, is seeking a skilled investor relations writer located in the U.S. to develop and enhance IR communications in English.If...

  • Senior Technical UX Writer

    1 month ago

    New York, New York, United States Trustpilot Full time

    We're a leading online reviews platform, free and open to all. Our vision is to be the universal symbol of trust. We are well on our way — but there's still an exciting journey ahead of us. Do you want to join us at the heart of trust?At Trustpilot, we communicate with millions of consumers and businesses across the world each day. Our commitment to our...

  • Director Of Ticketing and Systems Optimization

    1 month ago

    New York, New York, United States teamworkonline Full time

    Who We Are:On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and...

  • Gaming Content Writer

    4 days ago

    New York, New York, United States Comic Book Resources (CBR) Full time

    Job OverviewThis is a compensated freelance, remote opportunity. If you are a seasoned writer with a deep understanding of the gaming industry, Comic Book Resources (CBR) invites you to become a part of its esteemed writing team. CBR is a leading platform for comic book culture, offering a comprehensive source for news, commentary, and community engagement....

  • Movies and Series Evaluation Writer

    1 week ago

    New York, New York, United States Comic Book Resources (CBR) Full time

    Job OverviewThis is a compensated freelance, remote opportunity. If you are a seasoned writer with a deep understanding of the Movies & TV landscape, Comic Book Resources (CBR) invites you to become part of its acclaimed writing team. CBR stands as the premier destination for comic book culture, delivering news, insights, and community engagement. Our...

  • Event Ticketing and Hospitality Specialist

    1 week ago

    New York, New York, United States Sumitomo Mitsui Banking Corporation (SMBC) Full time

    Role OverviewAt Sumitomo Mitsui Banking Corporation (SMBC), we are seeking a dedicated Ticket & Hospitality Coordinator to oversee and manage all aspects of ticketing and hospitality for client entertainment events. This includes a variety of occasions such as sporting events, concerts, and special gatherings within the Americas Division.Key...

  • Event Ticketing and Hospitality Specialist

    4 days ago

    New York, New York, United States Sumitomo Mitsui Banking Corporation (SMBC) Full time

    Position OverviewAt Sumitomo Mitsui Banking Corporation (SMBC), we are seeking a dedicated Ticket & Hospitality Coordinator to oversee and manage all aspects of ticketing and hospitality for client entertainment events. This role encompasses various events, including sporting events, concerts, and special gatherings within the Americas Division.Key...

  • Event Ticketing and Hospitality Specialist

    4 days ago

    New York, New York, United States Sumitomo Mitsui Banking Corporation (SMBC) Full time

    Company OverviewSumitomo Mitsui Banking Corporation (SMBC) is a premier global financial institution with a rich history spanning over 400 years. Headquartered in Tokyo, SMBC operates more than 130 offices and employs approximately 80,000 professionals across nearly 40 countries. As one of Japan's three largest banking groups, SMBC offers a comprehensive...

  • Event Ticketing and Hospitality Specialist

    1 week ago

    New York, New York, United States Sumitomo Mitsui Banking Corporation (SMBC) Full time

    Company OverviewSumitomo Mitsui Banking Corporation (SMBC) is a premier global financial institution with a rich legacy spanning over 400 years. With its headquarters in Tokyo, SMBC operates a vast network of over 130 offices and employs approximately 80,000 professionals across nearly 40 countries. As one of Japan's three largest banking groups, SMBC...

  • Proposals Writer

    1 month ago

    New York, New York, United States iCapital Full time

    iCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $187 billion in global client assets...

  • Associate Producer/Writer, America Reports

    2 months ago

    New York, New York, United States Fox Corporation Full time

    OVERVIEW OF THE COMPANYFox News MediaFOX News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer digital streaming services FOX Nation and FOX News International and the newly announced platform FOX Weather. Currently the number one network in all of cable, FNC has...

  • line cook

    3 months ago

    New York, New York, United States Hard Rock Hotel and Casino Full time

    Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming...

  • Nonclinical Regulatory Writer | DMPK

    4 days ago

    New York, New York, United States Axelon Services Corporation Full time

    About Axelon Services Corporation Axelon Services Corporation is a leading provider of scientific and regulatory support services to the pharmaceutical and biotechnology industries. We are committed to delivering high-quality, innovative solutions that help our clients bring life-saving therapies to market. Nonclinical Regulatory Document and Scientific...