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Distribution Network Coordinator

3 months ago


Atlanta, Georgia, United States AMI INFLIGHT INC Full time
Job Description
Job Description

Job Overview

The Distribution Network Coordinator will support the management of all 3-tier alcohol distributors in the US that distribute alcoholic beverages for AMI's airline customers. The coordinator will assist in providing monthly forecasts, setting par levels for nominated products, conducting weekly reviews of nominated inventory, and building meaningful relationships. This role will also work to avoid any out-of-stock situations, resolve payment issues to avoid credit holds, and handle problem resolution for both AMI and AMI's customer base. If an out-of-stock situation is anticipated, the coordinator will provide advance notice to the airline, offer alternative cost-neutral products, and suggest corrective actions to avoid future occurrences.

Responsibilities

  • Assist in providing each distributor with a monthly forecast.
  • Build and maintain relationships with each distributor, serving as the direct contact for any service issues within the 3-tier alcohol distribution network.
  • Help set and monitor par levels for each distributor to ensure adherence.
  • Troubleshoot and proactively identify delivery and inventory issues.
  • Collaborate with key AMI stakeholders to offer direction and assistance concerning 3-tier alcohol distributors.
  • Coordinate with producers to resolve product availability issues if the 3-tier distributor is unable to obtain the product.
  • Review SKU consumption to ensure product movement aligns with forecasts. If consumption deviates, work with producers and the Long-Range Forecaster to identify root causes and adjust production numbers to avoid over or under inventory levels at both producer and distributor.
  • Communicate all issues directly to the Manager of Distribution Network for immediate resolution.
  • Address service failures and offer fast solutions for recovery.
  • Travel when necessary to build relationships or resolve issues.

Analysis & Reporting

  • Assist in developing and implementing improvement action plans based on service analysis.
  • Review scheduled inventory stock counts from the distribution centers.
  • Analyze and report unplanned costs, seeking ways to mitigate them.
  • Help manage the inventory stock level report.
  • Create other relevant reports.

Qualifications

  • Experience in customer service or brand management highly preferred.
  • A background of airline industry experience is preferred.
  • Must be a self-starter and have the ability to work independently, not requiring a high degree of guidance.
  • Must have the ability to work with varying levels of management, including Senior Executives.
  • Ability to deliver results through cross-functional collaboration and teamwork.
  • Strong communication (oral and written) skills needed.
  • Excellent analytical, time management and multi-tasking skills required.

Hours of Operation

  • 8:
    30-5:
    30 / Monday " Friday
  • Must be flexible during special projects. Expectations will be communicated in advance.
  • Business travel is required 5%
Estimated Salary: $20 to $28 per hour based on qualifications.