Associate Data Scientist, Contact Center Operations

1 month ago

Pensacola, Florida, United States Navy Federal Credit Union Full time

Overview

Provide analytical insights by applying basic knowledge of machine learning, programming, data modeling, and advanced mathematics to recognize patterns and identify opportunities to drive impact across the organization. Conduct routine work assignments of limited scope and complexity and under close supervision. Entry level professional with developing skill sets and a basic understanding of procedures and validation techniques.

Responsibilities

  • Design, develop, and evaluate routine predictive models and algorithms
  • Analyze and interpret data results with limited complexity
  • Familiarity developing and coding routine software programs, algorithms, and automated processes
  • Use modeling and trend analysis to analyze patterns
  • Support and participate in team projects and initiatives
  • Utilize effective written and verbal communication to document and present findings

Qualifications

  • 1-2 years of experience in exploratory data analysis
  • Statistics
  • Programming, data modeling, simulation, and mathematics
  • SQL, R, Python, Hadoop, SAS, SPSS, Scala, AWS
  • Model lifecycle execution
  • Technical writing
  • Data storytelling and technical presentation skills
  • Research Skills
  • Interpersonal Skills
  • Model Development
  • Communication
  • Critical Thinking
  • Collaborate and Build Relationships
  • Initiative with sound judgement
  • Technical (Big Data Analysis, Coding, Project Management, Technical Writing, etc.)
  • Problem Solving (Responds as problems and issues are identified)
  • Bachelor's Degree in Data Science, Statistics, Mathematics, Computers Science, Engineering, or degrees in similar quantitative fields

Desired Qualifications

  • Master's Degree in Data Science, Statistics, Mathematics, Computer Science, or Engineering

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:
* Military Times 2022 Best for Vets Employers
* WayUp Top 100 Internship Programs
* Forbes 2022 The Best Employers for New Grads
* Fortune Best Workplaces for Women
* Fortune 100 Best Companies to Work For
* Computerworld Best Places to Work in IT
* Ripplematch Campus Forward Award - Excellence in Early Career Hiring
* Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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