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CRM Clinical Social Worker

4 months ago


Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

General Summary of Position

MedStar Health is looking for a Clinical Resource Management Clinical Social Worker to join our team

The Clinical Social Worker (CSW) provides patient/family interventions to facilitate quality patient care and timely discharge planning. Coordinates with physicians, nurses, Clinical Resource Management (CRM) Case Managers and other disciplines within the care team, including outside agencies, to expedite the appropriateness, effectiveness and timeliness of post-acute care and discharge planning. Using various treatment modalities, CSW assists patients and families in resolving social, financial, and emotional problems related to illness, health care and rehabilitation. Assists to effectively and efficiently provide complete comprehensive discharge plans to decrease LOS by having services available in a timely manner. Provides additional care for the psychiatric, ETOH/drug abuse, rape, neglected adult and child, and self-pay patients; and the highest possible care for planning a safe discharge in a timely manner and assists with projections for discharge and IDRs daily. This position includes meeting the needs of and providing services to all age groups-infancy through geriatrics, and services for the culturally diverse population MedStar Washington Hospital Center serves.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move


Primary Duties:

  • Interviews patients/significant others to obtain data on personal, social, medical, emotional, and cultural needs to identify and assess problems requiring Social Work intervention, and documents. Evaluates patient and family information, selects appropriate Social Work methods, develops, implements, and documents a plan with the multidisciplinary team. Provides professional expertise to coordinate transition management for patients and arrange for appropriate care to ensure safe and timely discharge. Identifies barriers that result in delays in transition and develops strategies to minimize; communicates successful strategies with team. Effectively balances patient safety and discharge needs with length of stay goals.
  • Actively contributes, participates and follows through on interventions identified in Department Long Stay Rounds and Unit Discharge Planning Rounds. Provides professional support and counseling to patients/families adjusting to illness, catastrophic diagnoses, changes in living situations and bereavement. Establishes a cohesive comprehensive plan. Document interventions and outcomes. Manages patient/family and provider team meetings to develop and plan strategies to overcome psychosocial and economic issues related to patient's acute hospital stay, care progression and transition. Liason between patients/families and internal/external providers of care on social issues.
  • Provides consultation, assessment, coordination and/or referral in cases of child or adult abuse, neglect, domestic violence and/or sexual abuse. Proactively identifies potential and/or actual barriers to a safe and timely discharge to assure efficient discharge planning. Identifies patient/family/significant other's ability to participate in the plan and pro-actively establishes strategies to overcome barriers. Demonstrates knowledge of resources available in the system and community and effectively utilizes them in supporting patients during care. Advises physicians of availability of appropriate services for patients who require post-hospital care. Coordinates the planning and referrals for those patients.
  • Maintains current knowledge of clinical treatment modalities related to assigned patient populations, clinical improvement strategies, and reimbursement issues. Maintains documentation in Allscripts and other record-keeping systems.
  • Assists with departmental projects and other functions such as department operations and/or patient specific issues that may arise. Actively participates in ongoing development of CRM staff by preparing and presenting two case studies per year to team.

Qualifications:

  • Master's degree in social work from a program accredited by the Council on Social Work Education.
  • LGSW (Licensed Graduate Social Worker) in the District of Columbia.
  • 1-2 years of progressively more responsible experience, in a medical setting (hospital, nursing home, clinic, etc.) preferred.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark. Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization. Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more. More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.