![ServiceNow](https://contents.bebee.com/companies/us/servicenow/avatar-vAdof.png)
Executive Content
4 weeks ago
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job DescriptionThe Executive Content & Strategic Initiatives Senior Manager is a critical role within the Office of the Chief Commercial Officer (CCO), reporting directly to the Senior Director, Executive Strategy. This role involves delivering strategic writing, thought leadership, and content for CCO communications – as well as driving strategic initiatives to engage, educate, and influence different external stakeholders globally.
This is an exciting opportunity for a strategic thinker with a proven track record of driving executive communications, thought leadership, and strategic initiatives cross-functionally.
Key Responsibilities:
Strategic Initiatives & Writing:
- Write, edit, and proofread compelling and impactful content for various platforms – tailored to senior executives. Shape and adapt existing content to ensure consistency and industry relevance – capturing the voice of ServiceNow's senior executives.
- Develop storylines/writing and orchestrate strategic initiatives that help us articulate our industry-specific value proposition, customer lighthouse stories, and strategic priorities.
- Deliver strategic insights to the OCCO and other cross-functional teams to influence the CCO's external positioning – including analyst and media interactions and selected customer events (e.g., executive roundtables).
Thought Leadership Strategy:
- Work closely with our Executive Communications team to develop and drive a cohesive communication strategy closely aligned to the CCO's commercial strategy and priorities – addressing the right thought leadership topics and overall market trends.
- Support the CCO in positioning ServiceNow as an industry leader by creating targeted high-quality strategic writing, thought leadership, and insights for his external communication (incl. event narratives, keynotes, and articles). Use data to evaluate the communication activities and develop best practices and strategies for improvement.
Cross-Functional Collaboration and Stakeholder Engagement:
- Drive various company-wide initiatives and strong internal teaming with cross-functional teams (e.g., Executive Communications, Executive Marketing) to ensure the CCO is fully prepared for his external engagements – with a point of view that resonates with different audiences.
- Collaborate with senior leaders in the OCCO to thoughtfully prioritize, simplify, and coordinate CCO content/writing to maximize his commercial priorities and build strong relationships with key external stakeholders (e.g., analysts, industry influencers).
- Current location on the East Coast, United States (NYC area preferred)
- 10+ years of relevant experience in strategic communications, content development, writing, thought leadership – or other relevant experience (e.g., consulting).
- Previous experience in a strategic or commercial role within the enterprise software industry or in strategy consulting would be beneficial – unique blend of Communication, Strategy and Sales.
- Proven track record of supporting senior executives in a fast-paced, dynamic environment.
- Experience crafting executive-level thought leadership, social strategies, presentations and other content – ideally with advanced proficiency in PowerPoint
- Strong strategic thinking and problem-solving abilities – with the capacity to interpret data and provide actionable insights.
- Ability to manage multiple projects simultaneously and drive strong work-back plans, designed to drive measurable goals and business outcomes.
- Experience working in a matrixed cross-geo environment; strong cross-functional collaboration skills and ability to drive coordination across stakeholders.
- Excellent communication and interpersonal skills – with the ability to work independently or as part of a team, managing multiple priorities simultaneously.
- High energy, strong work ethic, and the ability to manage change and ambiguity with an action-oriented approach – with the ability to perform under pressure and go the extra mile.
- Understanding of ServiceNow platform, competitor landscape, customer landscape and corporate strategy to help CCO engage externally.
- Deep understanding of SaaS and technology industry trends, with the ability to translate complex concepts into clear, compelling narratives.
- Willingness to travel up to 20% with possibly some international and work a flexible, fluctuating schedule.
Work Personas
We lead with flexibility and trust in our distributed world of work. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.
-
New York, New York, United States Dow Jones Full timeExecutive Director, Content Development Specialist - Dow JonesDow Jones, a leading global provider of news and business information, delivers content to consumers and organizations worldwide. With over 125 years of experience, Dow Jones operates one of the world's largest news operations, including well-known publications like the Wall Street Journal and...
-
Executive Director, Content Development
4 weeks ago
New York, New York, United States Dow Jones Full timeJob Description:ABOUT OUR ORGANIZATIONDow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile, and live events.Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world's largest...
-
Senior Strategic Account Sales Executive
1 week ago
New York, New York, United States Ingram Content Group Full timeJob OverviewIngram Content Group (ICG) is seeking a Senior Key Account Sales Manager to enhance our Lightning Source (LSI) Sales division. This role is pivotal in driving our sales strategy and will involve working closely with both existing and potential clients in the book publishing sector.Role Responsibilities:Engage with current and prospective...
-
Creative Content Strategist
2 days ago
New York, New York, United States Method Communications Full timeAbout the RoleWe are seeking a highly skilled Creative Content Strategist to join our team at Method Communications. As a key member of our creative team, you will be responsible for developing and executing innovative content strategies that drive business results for our clients.Key ResponsibilitiesDevelop and execute comprehensive content strategies that...
-
Content Manager, Healthcare Industry
2 days ago
New York, New York, United States GLG Full timeAbout the RoleWe are seeking a highly skilled and experienced Content Manager to join our team at GLG. As a Content Manager, you will be responsible for developing and implementing content strategies that drive business growth and engagement.Key ResponsibilitiesContent Development: Create high-quality, engaging content that resonates with our target...
-
Content Strategy Manager
3 days ago
New York, New York, United States Impact Digital Group, INC Full timeJob OverviewAbout Impact Digital Group, INCImpact Digital Group, INC is a leading platform dedicated to empowering the next generation of changemakers. Our goal is to inspire and inform through accessible resources, narratives, and insights. We engage millions of young individuals who are committed to making a difference by promoting self-education,...
-
Content Marketing Manager
2 months ago
New York, New York, United States Kustomer Full timeAbout KustomerKustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and...
-
Lead Content Strategist
4 days ago
New York, New York, United States Wells Fargo Full timeAbout this Role:This is an exciting opportunity to lead the creation of best-in-class digital customer experiences for Wells Fargo's app and website.The Wells Fargo Experience Design (XD) team is seeking a Lead Content Designer to work on the Alerts & Messaging design team. As a key member of the team, you will be responsible for developing and executing...
-
Senior UX Content Strategist
7 days ago
New York, New York, United States Solomon Page Full timePosition Overview:Our client, a prominent player in the pet insurance sector, is seeking a temp-to-perm Senior UX Writer/Content Designer to elevate their digital presence across various platforms, including websites, mobile applications, and email communications. In this pivotal role, you will be instrumental in crafting and refining content that fosters...
-
Content Marketing Intern
3 days ago
New York, New York, United States AXA Group Full timeExciting Opportunity:We are looking for an enthusiastic individual to join our team as a part-time Marketing Assistant at AXA Group. This position will focus on supporting the execution of our regional marketing initiatives and working alongside various departments to enhance content creation and dissemination.Key Responsibilities:Collaborate with Sales and...
-
Content Strategy Editor
1 week ago
New York, New York, United States Impact Digital Group, INC Full timeAbout Impact Digital Group, INCImpact Digital Group, INC serves as a pivotal platform for the upcoming generation of change agents. Our goal is to motivate and empower individuals through accessible narratives, information, and resources. Our extensive audience of young individuals is deeply invested in rectifying the issues inherited from previous...
-
Senior Content Management Strategist
1 week ago
New York, New York, United States IPG Mediabrands Full timeWe are seeking a Senior Content Management Strategist to oversee the pitch, development, and implementation of entertainment, talent, publisher, and marketing collaborations for leading agency clients that surpass business goals. The Content Management division is crucial within the agency, spearheading content initiatives from conception to execution while...
-
Content Writer
2 days ago
New York, New York, United States CNET Full timeJob DescriptionWe are seeking a highly skilled Content Writer - Loans Expert to join our team at CNET. As a key member of our content creation team, you will be responsible for producing high-quality, engaging content that informs and educates our audience about personal finance and banking topics.Key Responsibilities:Develop and write compelling content on...
-
Visual Content Curator
3 days ago
New York, New York, United States Galerie Full timeGalerie Visual Content Curator Job Overview Galerie magazine is seeking a skilled visual content curator with extensive experience across various platforms including print, digital, and social media. The successful candidate will be responsible for managing both imagery and video, demonstrating a robust understanding of best practices for social media...
-
Content Associate
2 months ago
New York, New York, United States Talkspace Full timeOur mission at Talkspace is to make therapy affordable and accessible to everyone. To get there, we need our exceptionally talented, bright, and driven Talkspacers. We are looking for a Content Associate who wants to bring their talents into a "for purpose" space.To work at Talkspace, you need to be as passionate as we are about our work, and excited to...
-
Visual Content Curator
3 days ago
New York, New York, United States Galerie Full timeGalerie Visual Content Curator Job OverviewGalerie magazine is seeking a skilled visual content curator with expertise across various platforms including print, digital, and social media. The successful candidate will be responsible for managing both imagery and video, demonstrating a comprehensive understanding of best practices in social media...
-
Social Media Content Specialist
3 days ago
New York, New York, United States Dial Zero Marketing Full timeCompany OverviewDial Zero Marketing is a leading agency focused on crafting and managing content for platforms such as Instagram, Pinterest, and TikTok. Our expertise extends to branding design, strategic marketing, and product packaging, alongside offering Fractional CMO services to our diverse clientele.Position OverviewWe are seeking a part-time remote...
-
Content & Product Marketing Manager
1 month ago
New York, New York, United States Salesforce Full timeTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AIData +CRM.Leading with our core values, we help companies across every industry blaze new...
-
Senior UX Content Strategist
3 days ago
New York, New York, United States Solomon Page Full timePosition Overview:Our client, a leading provider in the pet insurance sector, is seeking a temporary-to-permanent Senior UX Content Strategist to enhance their digital presence, including websites, mobile applications, and email communications. In this pivotal role, you will be instrumental in crafting and refining content to foster seamless and engaging...
-
Creative Video Content Producer
3 days ago
New York, New York, United States SERHANT. Full timeCreative Video Content ProducerLocationAbout the CompanySERHANT. Studios is a comprehensive creative and marketing agency dedicated to producing distinctive, high-impact content tailored to engage the largest real estate audience globally.As the most followed real estate brand worldwide, SERHANT. is designed for the future marketplace, delivering proven...