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Solution Architect

4 months ago

Waltham, Massachusetts, United States Dynatrace Full time

Company Description
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
Job Description
Our growing Enterprise Solutions (ES) Team has formed out of a high demand in our Enterprise clients needing leadership to deploy the Dynatrace platform at extreme scale. Many of our engagements require highly experienced Solution Architect consultants to assess, design and provide guided implementation assistance. The engagements we lead often help our customers navigate use cases through their own highly complex hybrid environments. Our current ES team has developed best practices and highly effective ways to achieve success. Many of the enterprises we encounter are on a journey, transforming the way they monitor at scale and not only in production but throughout their entire application lifecycles. Our capabilities offer tool rationalization, ITSM integrations, DevOps techniques all in highly dynamic environments that span both Cloud and On-Premise infrastructure.
As an Enterprise Solutions Team member you will be asked to work with a variety of accounts where you must lead very skilled engineering staff of our customers. You may also get involved in diving in to help isolate major performance issues and/or provide solutions in mitigating performance problems within large environments. You will work with our product engineering teams to ensure any functional gaps and opportunities for improvement are clearly articulated and managed between our accounts and our engineering team. Our team members regularly get involved in hands on solutioning both for our own purposes of working smarter not harder or to assist in the implementation of deployments or solutions at the customer. Our joint team of highly experienced Solution Architects are periodically found coding in C#, Java, SQL, NodeJS, JavaScript, Ansible, Puppet, Terraform and many more. To be part of the team means contributing a history of both high-level consulting to rolling the sleeves up and contributing in code either for the team or the customer.
As a team member we find it exciting to be exposed to a vast number of technologies, teams and techniques throughout some of the top organizations in the world. This opportunity is one of a kind and will often exercise every skill set in a Solution Architects arsenal. Our ES team members find this job incredibly engaging, very demanding at times but extremely rewarding.
Our team members have a passion for technology, the ability to understand and assess new technologies and understanding their applicability to business. We are seeking a driven individual who has a desire to work with some of the best in the market.
Qualifications
Minimum Qualifications:

  • Prior Work or Consulting in large Enterprise/Corporate environments
  • Prior Experience using Dynatrace or managing Observability/APM solutions a major plus
  • Solid understanding of a variety of Cloud technologies and offerings such as AWS, Azure or GCP with at least expertise and/or certification in one while having an aptitude and appetite to learn others quickly.
  • Solid understanding of network topologies, routing, network security, security protocols, routing, load balancers and capacity planning
  • Solid understanding of a Container based solutions using Docker, Docker Swarm, Kubernetes and similar products.


Preferred requirements:

  • Outstanding communicator and writing skills a must with the ability to consult and lead multi-day meetings to assess technologies and processes.
  • Solid understanding of Application and/or Infrastructure Monitoring & Observability
  • Develop automation and repeatable processes/scripts to enable solutions that deploy, manage, configure, scale and monitor Client applications is a plus
  • Solid understanding of solutions using Chef, Puppet, Ansible, GoCD, Jenkins, TFS and similar products.
  • Solid understanding of PaaS concepts and implementations such as CloudFoundry, Kubernetes/OpenShift, or similar offerings.
  • Development experience with JavaScript and web development frameworks React and/or Angular.
  • Development experience in at least one object-oriented language. Solid understanding of byte-code based runtimes, i.e. Java, .NET
  • Solid to Expert hands-on experience with SQL
  • Prior hands-on experience providing troubleshooting expertise for performance and other issues.
  • Prior experience in streamlining a development lifecycle with automated provisioning and testing of resources.


Additional Information
Travel and Training Requirements

  • Travel: no regular travel is required but occasional meetings and the Services Annual Conference may be expected. US Eastern or Central Time Zone is strongly preferred.
  • Training: Continuous training and advancing skill sets applicable to our development technologies is expected


Compensation and rewards

  • The salary range for this role is $130,000 to $160,000. When determining your salary, we consider your experience, skills, education, and work location."
  • Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
  • We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.


All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact . Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law / EEO is the Law Supplement . To be considered for this position, please upload your resume/CV.