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sales associate 3

4 months ago

Rosemont, Illinois, United States Tapestry Full time

The successful individual will leverage their proficiency in retail to...
Client & Service Expert:

  • Achieves individual sales goals.
  • Develops strong product knowledge across all categories.
  • Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience.
  • Able to develop a personal connection with guests through effective use of the selling skills.


Building Brand Equity:

  • Understand and communicate the kate spade new york aesthetic, brand philosophy and lifestyle to the customer.
  • Demonstrate interest and ability to work as part of a team.


Operational Excellence:

  • Execute operational tasks as per company directives.
  • Accurately processes all POS transactions.
  • Adhere to and apply visual directives, ensure that store standards are executed daily.


The accomplished individual will possess...

  • Professional selling skills and exceptional interpersonal skills
  • Prior luxury goods experience preferred
  • Proactive ability to multi-task and prioritize
  • Works well in a team environment


An outstanding professional will have...

  • Bachelor's degree in related field preferred


Physical requirements...

  • Available to work store schedule, as needed, including evenings and weekends
  • Standing for extended periods of time
  • Able to safely lift boxes up to 40 pounds
  • Comfortable climbing ladders


Our Competencies for All Employees

  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.


Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale
    and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  • Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.