Senior Ticketing Manager

1 month ago

Nampa, Idaho, United States teamworkonline Full time

Overview

We are looking for an experienced ticketing professional to join our Box Office team. The Senior Ticketing Manager will report directly to the Director of Ticketing and provide Ford Idaho Center clients with comprehensive event management and ticketing services. Primary responsibilities include providing venue-specific information to promoters, event submissions, event financials, ongoing event administration, box office operations, day of show production, and settlement.

This role will pay a salary of $55,000 to $65,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)

job expires 8/31/2024

Responsibilities

Develop and maintain excellent client relationships while meeting and exceeding client service level agreements.Assist in management, leadership, and development of Box Office team members by providing staff with strong leadership oversight.Advise and manage reporting for the venue and its promoter clients.Ensure the venue is maximizing its use of the ticketing system products and services.Provide initial venue-specific information to promoters such as venue specs and requirements, scalings, financial components, and reporting. Build events utilizing Paciolan; manage all inventory requirements, special offers, and programs on behalf of venue and promoter.Working directly with ticketing clients to include promoters, managers, agents, or other stakeholders within an array of events.Communicate effectively with all stakeholders through timely reporting, emails, phone calls, and the like.Responsible for day of show box office support for venue, promoter, and customers with night of show settlement and reporting as required.Setup scanners, gates, rules, exceptions, load events, and archive with the Access Management system.Use troubleshooting techniques and tools to identify the root cause of issues including the research of client/customer complaints about service levels.Collaborate with arena teams such as Finance, Marketing, Events, Operations, etc.Perform all other duties as assigned by Director of Ticketing.

Qualifications

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

5+ years' event building experience in Box Office setting (Paciolan, Ticketmaster, AXS, etc.) 5+ years' experience with large-scale events in a concert setting at an arena, stadium, amphitheater or similar.Excellent verbal and written communication and documentation skills.Experience training and managing staff.Extremely organized and detail- oriented, resourceful, quick learner and able to handle multiple projects simultaneously.Proficient with Microsoft Office including Word, Excel, Outlook, and PowerPoint.Skilled in conflict resolution.Ability to work well within a team environment, yet comfortable completing tasks independently.Position requires the ability to accommodate a flexible schedule, including evenings, weekends, and holidays, as well as being able to perform in a fast-paced, dynamic work environment.Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking throughout the facilityBachelor's Degree in Business, Sports Management, Marketing or other related field is preferred.

  • Director of Ticketing| Ford Idaho Center

    2 months ago

    Nampa, Idaho, United States teamworkonline Full time

    OverviewThe Director of Ticketing will control all ticket inventories and oversee the processing of orders and payments. Utilizing ticketing software, he/she will create ticketing builds for events and financial reports; manage and participate in the development and administration of an annual budget; direct the forecast of additional funds needed for...

  • Senior Quality Assurance Manager

    1 day ago

    Nampa, Idaho, United States Spectrum Industries Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Quality Assurance Manager to join our team at Spectrum Industries. As a key member of our quality assurance team, you will be responsible for planning, conducting, and monitoring testing activities throughout the entire development cycle.Key ResponsibilitiesTest Planning and Execution:...

  • Senior Operations Manager

    4 days ago

    Nampa, Idaho, United States Lactalis Full time

    About the RoleLactalis North America is seeking a highly skilled Senior Operations Manager to join our Whey team in a dynamic and fast-paced manufacturing environment.Key ResponsibilitiesAnalyze manufacturing data to identify trends, variances, and opportunities for improvement, and implement efficient methods to reduce waste and labor costs.Successfully...

  • Senior Maintenance Manager

    3 days ago

    Nampa, Idaho, United States Lactalis Full time

    Job SummaryLactalis North America is seeking a highly skilled Senior Maintenance Manager to join our team in Nampa, Idaho. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our plant, focusing on production quality and safety.Key ResponsibilitiesOversee the maintenance of all manufacturing equipment to...

  • **Senior Maintenance Manager

    3 days ago

    Nampa, Idaho, United States Lactalis Full time

    About the RoleLactalis North America is seeking a highly skilled Senior Maintenance Manager to join our team in Nampa, Idaho. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our plant, focusing on production quality and safety.Key ResponsibilitiesEnsure all equipment is properly operating and maintain a...

  • **Senior Maintenance Manager

    2 days ago

    Nampa, Idaho, United States Lactalis Full time

    About the Role:Lactalis North America is seeking a highly skilled and experienced Senior Maintenance Manager to join our team in Nampa, Idaho. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our plant, focusing on production quality and safety.Key Responsibilities:Ensure all equipment is properly...

  • Senior Financial Analyst

    2 weeks ago

    Nampa, Idaho, United States Oak View Group Full time

    Position Overview:As a vital member of our finance team, you will oversee and evaluate all monetary transactions while executing a comprehensive range of professional accounting responsibilities. Your role will encompass fiscal management, meticulous record keeping, insightful reporting, and financial analysis for our organization.Key Responsibilities:Manage...

  • Senior Operations Leader

    2 weeks ago

    Nampa, Idaho, United States Select Division Career Page Full time

    Job OverviewLactalis North America is seeking qualified candidates for the role of Senior Operations Manager within our Whey division. This position is pivotal in overseeing the management and direction of manufacturing processes to ensure that performance, volume, and quality objectives are achieved through efficient methodologies.About Lactalis GroupAs a...

  • Senior Operations Leader

    2 weeks ago

    Nampa, Idaho, United States Lactalis Full time

    Job TypeFull-timeOverviewLactalis North America is on the lookout for skilled professionals to enhance our Whey team. As a prominent player in the dairy industry, Lactalis Group is a family-owned enterprise employing over 85,000 dedicated individuals globally, focused on delivering nutritious and delightful dairy products that unite people every day. Our...

  • Senior Operations Leader

    2 weeks ago

    Nampa, Idaho, United States Lactalis Full time

    Lactalis North America is actively seeking qualified candidates to join our Whey team. As a prominent entity in the dairy industry, Lactalis Group is a family-owned organization that employs over 85,000 dedicated and driven professionals globally. Our mission is to deliver nutritious and delightful dairy products that foster connections among people every...

  • Senior Financial Analyst

    2 days ago

    Nampa, Idaho, United States CV Resources Full time

    CV Resources is partnering with a dynamic and growing construction company with annual revenues of $15 million+ on the search for a Senior Accountant/Assistant Controller. This is a full-time onsite position in a fast-paced and collaborative environment.**Job Summary:**We are seeking a detail-oriented and experienced Senior Accountant / Assistant Controller...

  • Senior Culinary Assistant at Enlivant

    5 days ago

    Nampa, Idaho, United States Enlivant Full time

    About the Role:We are seeking a highly skilled and experienced Executive Chef Assistant to join our team at Enlivant. As a key member of our culinary team, you will be responsible for assisting the Chef with the operations of the kitchen, ensuring the highest quality meals are prepared and presented according to individual resident dietary needs and state...

  • Senior Accounting Professional

    3 days ago

    Nampa, Idaho, United States CV Resources Full time

    Job SummaryCV Resources is partnering with a dynamic and growing construction company to find a Senior Accountant/Assistant Controller. This is a full-time onsite position in a dynamic and growing construction company.Key ResponsibilitiesAccounting Operations: Oversee day-to-day accounting operations, including accounts payable, accounts receivable, and...

  • Lead Senior Accountant

    1 week ago

    Nampa, Idaho, United States HB Specialty Foods Full time

    Job OverviewImmediate OpeningPosition: Senior Staff AccountantEmployment Type: SalariedHealth Insurance: No Probationary Period*Position Summary:The Senior Staff Accountant plays a crucial role in managing the daily functions of the accounting division. This position guarantees the precision and promptness of financial data and reports while offering...

  • Senior Accounting Professional

    2 days ago

    Nampa, Idaho, United States CV Resources Full time

    Job SummaryCV Resources is partnering with a dynamic and growing construction company to find a Senior Accounting Professional to join their finance team. This is a full-time onsite position in a dynamic and growing construction company.Key ResponsibilitiesAccounting Operations Management: Oversee day-to-day accounting operations, including accounts payable,...

  • Senior Architect

    3 days ago

    Nampa, Idaho, United States CultivaHR LLC Full time

    Job SummaryCultivaHR LLC is seeking a highly skilled and experienced Senior Architect to join our team. As a key member of our design team, you will be responsible for driving the design and execution of complex building projects.Key ResponsibilitiesDesign and Execution: Oversee the design of architectural elements for multifamily and hospitality projects,...

  • Senior Construction Project Leader

    2 weeks ago

    Nampa, Idaho, United States Radix Construction Inc Full time

    Position Available: Senior Construction Project LeaderCompany Overview: Radix Construction Inc. is a prominent National Commercial General Contracting firm operating across various regions. We are currently seeking experienced Project Leaders with diverse commercial expertise to join our dynamic team.Key Responsibilities:Oversee the planning, scheduling, and...

  • Senior Architectural Designer

    5 days ago

    Nampa, Idaho, United States CultivaHR LLC Full time

    About the RoleCultivaHR LLC is seeking a highly skilled Senior Architectural Designer to join our team. As a key member of our design team, you will be responsible for driving the design and execution of complex building projects.Key ResponsibilitiesDetailed Building Design: Perform and oversee the design of architectural elements for multifamily and...

  • Senior Maintenance Supervisor

    1 week ago

    Nampa, Idaho, United States Lactalis Full time

    LACTALIS IS OFFERING A $5000 HIRING BONUS FOR THIS POSITION1/2 to be paid at 90 days and 1/2 to be paid at 180 days Lactalis North America is actively seeking qualified candidates to join our Maintenance team. As a global leader in the dairy industry, Lactalis Group is a family-owned enterprise with over 85,000 dedicated professionals worldwide, focused on...

  • Senior Maintenance Supervisor

    2 weeks ago

    Nampa, Idaho, United States Lactalis Full time

    Job TypeFull-timeDescriptionLACTALIS IS OFFERING A $5000 HIRING BONUS FOR THIS POSITION 1/2 to be paid at 90 days and 1/2 to be paid at 180 days.Lactalis North America is actively seeking qualified candidates to become part of our Maintenance team. As a leading entity in the dairy industry, Lactalis Group is a family-owned organization with over 85,000...