Direct Sales Representative, Residential

3 weeks ago

Austin, Texas, United States GFiber Full time

The Direct Sales Representative is responsible for increasing the number of active paid residential customers within a market through door-to-door interactions. This role primarily sells to residential homes and may include an opportunity to contribute across multiple dwelling units (MDUs). You will be working outdoors going from home to home to achieve sales goals. You will work closely with your team leader and team members building strong relationships and identifying opportunities to improve sales techniques.

In this role, you'll:

  • Prospect residential customers by promoting GFiber's internet services.
  • Build a lead pipeline through door-to-door interactions and conduct in-person, phone and/or email follow-up.
  • Update the Customer Relationship Management (CRM) tool with relevant customer information, conversion status and notes.
  • Partner with team members to ensure a seamless customer experience.
  • Communicate the GFiber value proposition to customers.
  • Demonstrate knowledge of GFiber's network and technical deployment.

At a minimum we'd like you to have:

  • High school diploma or GED.
  • Ability to exert yourself physically over extended periods of time, including frequent bending, kneeling and climbing stairs.
  • A valid driver's license and access to reliable transportation during the workday.
  • Ability to pass a motor vehicle check that meets company standards.

It's preferred if you have:

  • Experience in sales, account management or customer service.
  • Experience in the ISP or telecom industry.
  • Proficiency in SalesForce or other industry leading lead management software.
  • Proven track record of strong work ethic, ability to navigate ambiguity, and solid communication skills.
  • Ability to communicate in Spanish.

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with For more information please refer to our and the .

It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our . Our candidate accommodations team will then connect with you to confidentially discuss your options.

Required qualifications:
  • Legally authorized to work in the United States
  • 18 years or older
  • Valid driver's license
  • At least high school diploma or equivalent or higher

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