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Banquet Server

4 months ago

Dallas, Texas, United States DoubleTree by Hilton Hotel Dallas Near the Galleria Full time

BASIC PURPOSE: Provide warm, hospitable service during banquet events, according to brand/company standards and state laws in a safe, accident-free manner.

ESSENTIAL FUNCTIONS:

Relay food and beverage orders.
Maintain a high level of cleanliness and awareness of sanitary practices.
Anticipate guests needs and exceed customer service expectations.
Maintain composure in a fast-paced environment.
Relay important information about orders, allergies and special requests to the appropriate person.
Respond urgently and appropriately to any concerns.
Present in professional appearance and mannerisms.
Comply with all CHA Galleria LLC policies and procedures.
Other duties as assigned.
Experience: One year of banquet experience preferred.

Age: Must be 18 years of age to serve alcoholic beverages.

Skills and Abilities:

Communication and hospitality skills (English) required
Ability to use micros machine
Full knowledge of state liquor laws
Full knowledge of TIPs training
Lifting/Pushing/Pulling/Carrying Trays up to 20 lbs., carry silverware and set-ups of 20 lbs.

Mobility Continually walking at a fast pace. Variable area including tight, high density environment. Continuous standing. Quick paced bending/stretching to serve beverages and general cleanliness of work areas.

DoubleTree Dallas Near the Galleria is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Source: Hospitality Online