Deal Desk Analyst

4 weeks ago


Tempe, Arizona, United States ADP Full time

ADP is hiring a Deal Desk Analyst - Small Business Services (SBS) within our Commercial Operations Center of Excellence (CoE)

This is a hybrid role based out of our Maitland, FL, Tempe, AZ, or Allentown, PA offices. Qualified candidates must live within commutable distance to one of these locations.

This is a highly customer centric, engaging, and instrumental role in driving early-stage customer success within the Sales & Marketing organization (Small Business Services). We are seeking an individual who has high-energy, likes to win, thrives where things move fast, and deadlines must be hit without exception. You will serve as a trusted advisor to Sales teams and work directly with SMB clients in their post-sales onboarding process and smooth transition to ADP.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success, culture, solving challenges and building invaluable working partnerships motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven and Social Responsibility.

Responsibilities:

  • The team will act as a "one-stop-shop" for sales and work collaboratively with Service organizations to ensure prioritized deals are executed with both velocity and accuracy, so that the Sales can focus on generating new business.
  • Responsibilities include structuring SMB deals in CRM, performing due-diligence and analysis of customer onboarding requirements, handling of sensitive information, quote management, knowledge of federal/state/local guidelines, and more.
  • Manage and analyze data at both client and deal level that ensures accuracy and compliance with Sales and Service customer onboarding policies/procedures.
  • Developing tools/calculators that simplify capturing and reporting of payroll balances.
  • Provide a seamless and efficient, one-stop Concierge-style service for onboarding payroll/HR SMB clients from sale to start.
  • Work with a sense of urgency and quickly root cause issues into process, policy, system, data and engage with functional owners to resolve.
  • Ensure smooth and successful hand-off of customer to Service organization.
  • Cultivate strong partnerships with your peers in cross-functional teams (sales, implementation, clients) to ensure Sales to Implementation cycle is efficient and seamless.
  • Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience.

Qualifications Required:

  • A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
  • At least 3-5 years of business operations, customer operations, sales operations experience or systems integration environment.
  • Prior experience in customer success/customer onboarding operations are a plus.

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

  • Ownership mindset, making the customer top priority, curiosity and high ethical standards
  • Excellent interpersonal and relationship management skills
  • Excellent written and verbal communication skills, along with organizational and time management
  • Strong Excel, Sales Enablement Tools (CRM, GONG, Seismic, etc.), MSWord and Powerpoint skills
  • Detail oriented with strong analytical skills and judgement/decision-making ability
  • Ability to work in a fast-paced, performance-based environment and meet deadlines
  • Work independently and proactively drive issues to resolution
  • Knowledge of HR and Payroll industry tools and best-practices are a plus

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.



  • Deal Desk Analyst

    3 weeks ago


    Tempe, Arizona, United States ADP Full time

    ADP is hiring a Deal Desk Analyst – Global Enterprise Solutions (GES) within our Commercial Operations Center of Excellence (CoE) * This is a hybrid role based out of our Tempe, AZ, office. Qualified candidates must live within commutable distance to this location. *The Deal Desk Analyst is a key facilitator for the Sales teams. You will serve as a trusted...

  • Deal Desk Analyst

    3 weeks ago


    Tempe, Arizona, United States ADP Full time

    ADP is hiring a Deal Desk Analyst – Human Resources Outsourcing (HRO) within our Commercial Operations Center of Excellence (CoE) * This is a hybrid role based out of our Maitland, FL, Tempe, AZ, or Allentown, PA offices. Qualified candidates must live within commutable distance to one of these locations. *This is a highly customer centric, engaging and...

  • Deal Desk Analyst

    3 weeks ago


    Tempe, Arizona, United States ADP Full time

    ADP is hiring a Deal Desk Analyst – Major Account Services (MAS) within our Commercial Operations Center of Excellence (CoE)* This is a hybrid role based out of our Maitland, FL, Tempe, AZ, or Allentown, PA offices. Qualified candidates must live within commutable distance to one of these locations. *This is a highly customer centric, engaging, and...


  • Tempe, Arizona, United States Gen4 Dental Full time

    Job SummaryWe are seeking a highly skilled Senior Financial Analyst to join our Finance team at Gen4 Dental Partners. As a key member of our team, you will be responsible for preparing and analyzing monthly results, developing annual budgets, and providing financial insights to support our company's strategic growth and financial goals.Key...


  • Tempe, Arizona, United States TEKsystems Full time

    Job DescriptionPosition Overview:This role is focused on providing essential support for network operations within a dynamic environment. The Infrastructure Support Analyst will engage in incident analysis and recovery, assisting with help desk functions while collaborating with business partners.Key Responsibilities:- Perform resolution of service-impacting...


  • Tempe, Arizona, United States TEKsystems Full time

    Job OverviewPosition: Infrastructure Support Analyst - NetworkCompany: TEKsystemsHiring Manager: Daniel Kirk JohnsonTotal Positions Available: 3Contract Duration: 12 MonthsWork Schedule: 1st Shift, Monday to FridayRole SummaryThe Agency Network Operations Team within Enterprise Technology is seeking skilled Infrastructure Analysts to provide essential...


  • Tempe, Arizona, United States Endpoint Full time

    Endpoint is a digital title and settlement company built from the ground up to make home closing easy for all. For many, buying or selling a home is one of life's biggest transactions. At Endpoint, we help our customers close every deal so they can start their next chapter with confidence. Whether it's a first-time homebuyer choosing a place to start a...


  • Tempe, Arizona, United States bluemedia Full time

    Job SummaryThe Procurement Specialist is responsible for sourcing, purchasing, and managing inventory for bluemedia, a leading provider of Large Format Digital Printing and Event Activations. This role involves negotiating with suppliers, ensuring the quality of materials and products, maintaining strong relationships with vendors, and optimizing procurement...


  • Tempe, Arizona, United States bluemedia Full time

    Job DescriptionAbout bluemediabluemedia is a leading provider of large format digital printing and event activation services, serving businesses and experiential campaigns. We're seeking a talented and creative leader to join our team as a Procurement Specialist.Job SummaryThe Procurement Specialist is responsible for sourcing, purchasing, and managing...


  • Tempe, Arizona, United States Virtual Full time

    Senior Business Intelligence DeveloperVirtual is seeking a highly skilled and experienced Senior Business Intelligence Developer with expertise in Microsoft technology to engage with our client as they build out the business intelligence environment.Job SummaryWe are looking for a talented Senior Business Intelligence Developer to design, develop, and...

  • Deal Desk Analyst

    3 weeks ago


    Tempe, United States ADP Full time

    ADP is hiring a Deal Desk Analyst – Global Enterprise Solutions (GES) within our Commercial Operations Center of Excellence (CoE) * This is a hybrid role based out of our Tempe, AZ, office. Qualified candidates must live within commutable distance to this location. *The Deal Desk Analyst is a key facilitator for the Sales teams. You will serve as a trusted...

  • Deal Desk Analyst

    3 weeks ago


    Tempe, United States ADP Full time

    ADP is hiring a Deal Desk Analyst – Human Resources Outsourcing (HRO) within our Commercial Operations Center of Excellence (CoE) * This is a hybrid role based out of our Maitland, FL, Tempe, AZ, or Allentown, PA offices. Qualified candidates must live within commutable distance to one of these locations. *This is a highly customer centric, engaging and...

  • Deal Desk Analyst

    3 weeks ago


    Tempe, United States ADP Full time

    ADP is hiring a Deal Desk Analyst – Major Account Services (MAS) within our Commercial Operations Center of Excellence (CoE)* This is a hybrid role based out of our Maitland, FL, Tempe, AZ, or Allentown, PA offices. Qualified candidates must live within commutable distance to one of these locations. *This is a highly customer centric, engaging, and...

  • Deal Desk Analyst

    3 weeks ago


    Tempe, United States ADP Full time

    ADP is hiring a Deal Desk Analyst – Small Business Services (SBS) within our Commercial Operations Center of Excellence (CoE) * This is a hybrid role based out of our Maitland, FL, Tempe, AZ, or Allentown, PA offices. Qualified candidates must live within commutable distance to one of these locations. *This is a highly customer centric, engaging, and...

  • SAP iXp Intern

    4 weeks ago


    Tempe, United States SAP Full time

    We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • SAP iXp Intern

    2 months ago


    Tempe, United States SAP Full time

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • SAP iXp Intern

    4 weeks ago


    Tempe, United States SAP Full time

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Front Desk Agent

    3 months ago


    Tempe, United States Embassy Tempe Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    4 weeks ago


    Tempe, United States MCR Hotels Full time

    The Front Desk Agent at the SpringHill Suites by Marriott Tempe at Arizona Mills Mall is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay,...

  • Hotel Front Desk Agent

    2 months ago


    Tempe, United States Hostmark Hospitality Full time

    ** Hotel Front Desk Agent - Weekends** ** Holiday Inn Express TempeTempe, AZ** **JOB DESCRIPTION FRONT DESK AGENT** This position is for 2-3 shifts per week, including every Saturday and Sunday. REPORTS TO: General Manager REQUIRED TRAINING/ EDUCATION/EXPERIENCE: High School Diploma or equivalent. Prior guest service experience desirable. Neat, clean person...

  • Front Desk Agent

    3 months ago


    Tempe, United States DoubleTree by Hilton Hotel Phoenix Tempe Full time

    Job SummaryGreets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotels high standards of quality.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not...

  • Front Desk Agent

    1 week ago


    Tempe, United States Driftwood Hospitality Management Full time

    Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made...

  • College Intern

    21 hours ago


    Tempe, United States SRP Full time

    Requisition ID: 17707Join us in building a better future for Arizona!SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an...


  • Tempe, United States MUFG Bank, Ltd. Full time

    Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term...


  • Tempe, United States Endpoint Full time

    Endpoint is a digital title and settlement company built from the ground up to make home closing easy for all. For many, buying or selling a home is one of life’s biggest transactions. At Endpoint, we help our customers close every deal so they can start their next chapter with confidence. Whether it’s a first-time homebuyer choosing a place to start a...

  • Night Auditor

    1 day ago


    Tempe, United States MCR Hotels Full time

    The Night Auditor at the SpringHill Suites by Marriott Tempe at Arizona Mills Mall is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). ESSENTIAL FUNCTIONS: Primary responsibilities include registering guests, making reservations, preparing daily...


  • Tempe, United States Aerotek Full time

    Aerotek has an immediate opening for an ONSITE Customer Service Representative (Intake Compliance Analyst) at the corporate office in Tempe, AZ. Compensation: $21.63/hrs (annualized at $45,000) + quarterly bonuses Hours: Monday - Friday | 9am - 6pm Essential Functions: Triages all incoming calls regarding new and existing workers compensation claims....


  • Tempe, United States American Automobile Association Full time

    **Customer Service Representative (Monitoring)** Location A3 Smart Home - Tempe, AZ Category A3 Smart Home Job Id J122185 **Posted Date** 02/02/2022 JOB DESCRIPTION We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a...


  • Tempe, United States Aerotek Full time

    Aerotek has an immediate opening for an ONSITE Customer Service Representative (Intake Compliance Analyst) at the corporate office in Tempe, AZ.Compensation: $21.63/hrs (annualized at $45,000) + quarterly bonusesHours: Monday - Friday | 9am - 6pmEssential Functions:Triages all incoming calls regarding new and existing workers’ compensation claims.Intake...


  • Tempe, United States Aerotek Full time

    Overview: Aerotek has an immediate opening for an ONSITE Customer Service Representative (Intake Compliance Analyst) at the corporate office in Tempe, AZ. Compensation: $21.63/hrs (annualized at $45,000) + quarterly bonuses Hours: Monday - Friday | 9am - 6pm Essential Functions: Triages all incoming calls regarding new and existing workers compensation...