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Housekeeping Supervisor

4 months ago

Myrtle Beach, South Carolina, United States Palace Resort Full time

At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is the reason we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests. We are a leader in the Myrtle Beach area's hospitality industry with an industry leading call center, an innovative restaurant, owning 3 resorts and operating 11, and nearly 4000 units in a variety of Myrtle Beach hotels and resorts right on the ocean. Vacation Myrtle Beach consistently delivers exceptional resort service with the help of dedicated, caring, diverse employees, thus outperforming the competition. Every day is a chance to discover something new and influence the hospitality business.

Work Location: The Palace Resort

How Will You Shine?

As a valued and successful Housekeeping Supervisor you will be required to:

Inspects guestrooms and public areas to ensure that they meet standards of cleanliness
Report room status to Front Desk
Communicate needs or errors to Housekeeping staff
Follow through on guest complaints and requests regarding room services and ensure the appropriate follow-up with guests
Handles discipline of employees in accordance with company policy
Assist in coaching and training new employees
Oversee all room attendants in your section
Performs other related duties as assigned
Communicate with the PM shift housekeepers of rooms to be cleaned and special requests
Maintain work area neat and organized
Report all unsafe conditions immediately
Inspect guest rooms for maintenance repairs
Attend all mandatory meetings
Check housekeeping carts for proper supplies
Complete all other duties as assigned by the Director of Housekeeping to include cross training
Follow-up on special needs or tasks in the department
Helps Housekeeping team members when needed
Assist in setting up and cleaning Homeowner arrivals
Perform duties of room attendant when necessary
Report maintenance issues
Report rooms that are still occupied after 11am
Handles missing /found articles, damage, or merchandise problems
Discuss any issues that have not been address to the oncoming shift
Always respond in a friendly, helpful manner to guests and other colleagues
Report to work in required uniform and in adherence with the Resort's Dress Code Policy
Must be able to work independently and as a team player
How Will You Be Rewarded?Base pay
Paid Time Off
Floating Holiday Pay
Medical, Dental, and Vision Insurance within 60 days
Discounted hotel & resort Stays
Work today, get paid today available
Monthly, quarterly, and yearly recognition programs
Career advancement opportunities
Training and continuing development in hospitality roles
Why Should You Choose VMB?

Hospitality is at the heart of all we do at Vacation Myrtle Beach. We "WOW" by exceeding expectations, we teach and learn through communication, we embrace and drive change, and we make it happen with passion and determination. We are a family committed to integrity, faith, and a vision for growth. Here, you'll find a family that's comprehensive, values diversity, and is built on a foundational respect for people from all over the world.

We put people and relationships first, take an entrepreneurial approach to their work, and support colleagues in reaching their full professional potential.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

Job Types: Full-time, Part-time, Seasonal

Pay: D.O.E.

Ability to commute/relocate:

Myrtle Beach, SC 29577: Reliably commute or planning to relocate before starting work (Required)

Source: Hospitality Online