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Fleet Success Manager
4 weeks ago
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves, and build a better world - together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Ford Pro is a global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, software, and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.
The Fleet Success Manager will primarily generate new business through outbound prospecting and marketing while also handling inbound leads and dealership relationships. We are looking for an individual with experience as a true hunter and a passion for revenue generation in a startup environment. As part of the sales team, you will be accountable for consultative engagements with prospective clients and working within the team to deliver solutions matching their needs.
Candidate must reside in one of the following states: MI, OH, or IL. Candidate must be open to travel 50-75%*
What you'll be able to do:
- Generate new business leads and prospective clients via dealer channel engagement, networking, and outbound efforts
- Individually manage and triage inbound leads for the Fleet Management products
- Establish key relationships with customers, dealers, suppliers, and potential business partners
- Handle customer relationships post onboarding, including upselling and customer experience management.
- Represent Fleet Success Team at key dealer and customer meetings
- Influence new user stories for feature development
- Establish strong, positive working relationships across all Ford Pro Teams
Type of work to be performed:
- Participate in pre-sales calls and demonstrate online products using web-based tools (Microsoft Teams, etc.) by telephone and in person.
- Contracting and onboarding of new fleet software customers with support from the Ford Pro Business Center.
- Participate in salesperson training centered around value-based consultative selling.
- Support bi-annual account reviews as needed. Conduct bi-annual reviews and lead process for continuously improving these meetings to make valuable contributions to the fleet customer
- Attend trade shows, dealer events, and national meetings as needed
You'll have .
- High School/GED minimum
- Candidate must reside in one of the following states: MI, OH, or IL
- Three years of sales experience working in an outbound sales capacity, selling to Fleet customers
- Three years of experience working for a Fleet Management Company
- Candidate must be open to travel 50-75%
Even better, you may have .
- Bachelor's Degree
- Sales/service customer contact experience/fleet preferred
- Prior experience in calling Dealerships
- CRM software utilization
- Ability to think creatively and operate in a multifaceted white space environment.
- Strong social skills and an ability to work well within and across multiple functions
- Adventurous and persuasive in pursuit of doing what's right for the business
- Ability to prioritize and lead multiple concurrent assignments
- Strong analytical ability and attention to detail
- Continuous improvement mentality
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder .or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year's Day
- Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
This position is a leadership level 6.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call
Requisition ID : 33451
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