Customer Success
Found in: beBee jobs US - 2 weeks ago
Company Description
Mirantis helps organizations ship code faster on public and private clouds. The company provides a public cloud experience on any infrastructure from the data center to the edge. With Lens and the Mirantis Cloud Native Platform, Mirantis empowers a new breed of Kubernetes developers by removing infrastructure and operations complexity and providing one cohesive cloud experience for complete app and devops portability, a single pane of glass, and automated full-stack lifecycle management with continuous updates.
Mirantis serves many of the world's leading enterprises, including Adobe, DocuSign, Liberty Mutual, PayPal, Reliance Jio, Societe Generale, Splunk, and Volkswagen. Learn more at
Job Description
Mirantis is adding a Federal and Government Customer Success & Expansion Specialist to our team As our increasing roster of enterprises and service providers begin their container & Kubernetes transformation, we are looking for sales & customer relationship talent to assist our customers through their Kubernetes journey.
You will be responsible for building relationships & growing a large portfolio of clients in an assigned territory. Creating strategic partnerships with IT stakeholders, with a focus on improving sentiment & ensuring successful renewals & accelerating new product adoption. You will be responsible for accelerating product adoption, cross-selling new products & leaping into new business units within your account base.
Main Responsibilities
- Create and maintain a close relationship with ±50 customers to ensure each customer is successfully adopting & growing with our solutions. Communicate every customer challenge into the wider business.
- Maximize account growth opportunities by executing sales playbooks. Own, drive and manage the expansion process.
- Build customer champions, identify client's current state, and desired future state & uncover customer roadblocks.
- Demonstrate strong account management and commercial capabilities to drive renewal to on-time closure.
- Provide executive management with complete visibility to account sentiment status and solicit executive involvement as required.
- Accurately maintain/update a rolling 90-day forecast of renewals and growth opportunities in your territory and ensure any uncovered risk is clearly communicated in order to develop resolution strategies.
- Adopt new initiatives and programs proactively and act as a subject matter expert and mentor to other members of the extended team and achieve customer success and strategic targets for minimizing attrition.
- Engage in strategic account planning, identifying key customer stakeholders at a management level to ensure accountability across teams. Acts as a Mirantis ambassador.
Qualifications
- Grit, Determination, Accountability
- 2+ years of demonstrated success in Business Development, Growth Account Management or Customer Success Management with a strong focus on sales & customer success.
- 1+ years experience working with cloud-native technology including: containers, Kubernetes, infrastructure, DevOps
- Strong customer management skills, including soft skills. Ability to demonstrate a strategic mindset to enable persuasive conversations with customers.
- Experience working with a Distributor and Partner model
- 1+ years experience working within the US Federal and Government sector
- Willingness and desire to create & own new initiatives that are beneficial to customers & the organization.
Additional Information
What does Mirantis offer you?
- Work with an established leader in the cloud infrastructure industry.
- Work with exceptionally passionate, talented, and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies.
- Be a part of cutting-edge, open-source innovation.
- Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued.
- Receive a competitive compensation package with a strong benefits plan and stock options.
We are a Leader for Container Management in G2 (#2 after AWS)
-
Customer Success Coordinator
Found in: beBee jobs US - 2 weeks ago
Raleigh, North Carolina, United States Relay Full timeRelay is quickly growing as a product solution for enterprise customers. We have ambitious goals to rapidly develop our product, expand our customer base, and be a market leader as a software based communication solution for the active workforce. We are currently seeking a Customer Success Coordinator that will thrive in a scrappy start-up environment where...
-
Premier Customer Success Manager
Found in: beBee jobs US - 2 weeks ago
Raleigh, North Carolina, United States IBM Full timeA pioneer and category leader in Technology Business Management (TBM) and FinOps, Apptio works with thousands of customers, partners, and community members worldwide.The Apptio Customer Success Premier Technical Services team (Premier) will be assigned to accounts that have purchased annualized technical services.They will function as the customer's...
-
Executive Meeting Manager
Found in: beBee jobs US - 1 week ago
Raleigh, North Carolina, United States Renaissance Raleigh North Hills Hotel Full timeProvide the highest levels of customer service to internal partners and external clients at all times. Deliver asuccessful experience for the planner and attendees with the goal of garnering both repeat and referral business. Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clearand concise...
-
Senior Product Manager
Found in: beBee jobs US - 1 day ago
Raleigh, North Carolina, United States Hitachi Careers Full timeDescription General Information:Hitachi Energy is seeking a Senior Product Manager to lead the product strategy of enterprise software for current and new markets. The position is accountable for the long-term success and cohesion of Hitachi Energy's Lumada asset and work management solutions.The Senior Product Manager is a strategic leadership role that...
-
Siemens Energy Jobs – Pharmaceutical Vertical Sales Consultant
Found in: beBee jobs US - 2 weeks ago
Raleigh, North Carolina, United States Siemens Full timeJob Description:The Sales Consultant/Business Developer for the for Pharmaceutical Industries within Siemens Industry will be responsible for identifying and developing customer opportunities into successful solutions. The Sales Consultant/Business Developer must be able to work in matrix organization, coordinating with other various groups including...
-
Junior Sales Consultant
Found in: beBee jobs US - 2 weeks ago
Raleigh, North Carolina, United States Raptor Consultants Group Inc Full timeBenefits:Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementTraining & developmentAdvance your career with RAPTOR CONSULTANTS GROUPAre you ready to kick-start your career in Sales and Marketing? RCG, the shining star in the galaxy of growth, is looking for enthusiastic, dynamic, and sales-savvy individuals to join our...
-
Account Executive-CoalMarch
Found in: beBee jobs US - 2 weeks ago
Raleigh, North Carolina, United States WorkWave Full timeLove building relationships? Coalmarch by WorkWave is seeking an Account Executive to join our small but mighty team based in Raleigh, NC. Here at Coalmarch by WorkWave, you will work with a passionate, energetic, creative, supportive, hard-working team that's always willing to go above and beyond to help each other succeed. You'll think ahead of the curve...
-
Account Director, AEP
Found in: beBee jobs US - 2 weeks ago
Raleigh, North Carolina, United States Hitachi Careers Full timeDescription General Information:The Account Director has overall responsibility for a specific account including growth in orders, share of customer spend, and customer satisfaction. The manager leads an account team including direct reports.Your Responsibilities:The Account Director is expected to represent and grow the Hitachi Energy relationship with...
-
Client Transitions
Found in: beBee jobs US - 3 days ago
Raleigh, North Carolina, United States AdvisorEngine Full timeWho is AdvisorEngine:We believe that the future of financial advice is personal, scientific and beautiful – these three ideals drive everything that we do.AdvisorEngine is a leading wealth management fintech platform that creates a unified experience across financial advisors, investors, and business management personnel. Our wealth management platform...
-
Accountant
Found in: beBee jobs US - 1 week ago
Raleigh, North Carolina, United States Flowserve Corporation Full timeCompany Overview:If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for...
-
Back End Engineer: Admin Controls
Found in: beBee jobs US - 2 weeks ago
Raleigh, North Carolina, United States Pendo Full timeTeam DescriptionThe Admin Controls Team builds capabilities that help manage and improve security and access to Pendo products uniformly across the suite, giving customers direct, self-service control of Pendo capabilities, as well as managing their access to what they have paid for. This includes authentication, authorization, and user management, as well...
-
Metallurgical Engineer
Found in: beBee jobs US - 1 week ago
Raleigh, North Carolina, United States Flowserve Corporation Full timeCompany Overview:If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for...
-
Vice President, Global Marketing
Found in: beBee jobs US - 1 week ago
Raleigh, North Carolina, United States Worldwide Clinical Trials - USA Full timeWho we are We're a global, midsize CRO that pushes boundaries, innovates, and invents because the path to a cure for the world's most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global...
-
Business Development Director
Found in: beBee jobs US - 2 weeks ago
Raleigh, North Carolina, United States JRG Partners Full timeJob Title: Business Development DirectorJob Description:As the Business Development Director in the construction industry, you will be responsible for driving business growth and expanding our market presence through strategic planning, relationship building, and client acquisition. You will play a pivotal role in identifying new business opportunities,...
-
Project Engineer
Found in: beBee jobs US - 3 days ago
Raleigh, North Carolina, United States Hitachi Careers Full timeDescription General Information:As a Project Engineer, you will be responsible for overseeing and managing the execution of manufacturing projects from conception to completion. Your role will involve coordinating with cross-functional teams, implementing efficient manufacturing processes, and ensuring the successful delivery of projects within budget and...
-
Supplier Quality Engineer
Found in: beBee jobs US - 1 day ago
Raleigh, North Carolina, United States Flowserve Corporation Full timeCompany Overview:If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for...
-
Senior Analyst, Loan Operations
Found in: beBee jobs US - 2 weeks ago
Raleigh, North Carolina, United States Royal Bank of Canada Full timeJob SummaryHandles escalated or large payment delinquencies. Contacts customers to determine reason for payment delinquency and obtain payment commitment. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.Job DescriptionWhat is the Opportunity?RBC Bank Mortgage Servicing and Default operations teams support...
-
Collibra Technical Lead
Found in: beBee jobs US - 3 days ago
Raleigh, North Carolina, United States First Citizens Bank Full timeOverviewThis position provides specialized technical leadership during the architecture, design, implementation, and support of assigned data governance systems and applications. Directs decision-making within technical projects to facilitate project planning, scope, and time estimates. Trains less experienced associates and assists management in monitoring...
-
Sr. Technical Engineering Managers
Found in: beBee jobs US - 2 weeks ago
Raleigh, North Carolina, United States Pendo Full timeJob Title: Senior Technical Engineering ManagersJob Location: 301 Hillsborough Street, Suite 1900, Raleigh, NC 27603Job Responsibilities:The Senior Technical Engineering Manager will be responsible for individual technical decisions made by the team and ensuring their teams' technical complexity is manageable, that they are working collaboratively with...
-
Data Entry Analyst
Found in: beBee jobs US - 1 week ago
Raleigh, North Carolina, United States Coleman Research Full timeThe Company:Coleman Research is trusted by the world's leading organizations to provide insights from hard-to-find experts on various subject matters. As a subsidiary of the leading expert network in Japan, VisasQ, with offices in Raleigh, New York, Phoenix, London, Hong Kong, Singapore, and Tokyo.We "Think Big, Think Global," and achieve our collective...