Account Director, AEP

4 weeks ago

Raleigh, North Carolina, United States Hitachi Careers Full time

Description

General Information:

The Account Director has overall responsibility for a specific account including growth in orders, share of customer spend, and customer satisfaction. The manager leads an account team including direct reports.

Your Responsibilities:

  • The Account Director is expected to represent and grow the Hitachi Energy relationship with their account from a US perspective, engaging regionally or globally when applicable. As the leader on the account, the Account Director mobilizes Hitachi Energy resources as an integrated team spanning all of Hitachi Energy's businesses.
  • Become a valued, long-term strategic partner with the customer's senior executives.
  • Execute the strategic account process.
  • Engage with the business units to deliver the strategic account value propositions.
  • Leverage Hitachi Energy's rich technology to help solve the customer's business issues in order to achieve competitive advantage and grow their bottom line.
  • Be the window into Hitachi Energy for the customer and mobilize Hitachi Energy through access to both senior Hitachi Energy management and worldwide resources.
  • Assure that all transactions and relationships are carried on with high and unquestionable ethics and integrity.
  • Make it easier to do business with Hitachi Energy.
  • Achieve or go beyond order targets for the account.
  • Execute the strategic account process, including the delivery of business unit value propositions.
  • Maximize customer satisfaction and loyalty.
  • Maximize the share of customer's wallet for Hitachi Energy.
  • Assure that all transactions and relationships are carried on with high and unquestionable ethics and integrity.
  • Serve as a lynchpin within Hitachi Energy for the resolution of major customer issues.

Manage the Total Customer Relationship:

  • Manage the total customer relationship with Hitachi Energy.
  • Develop the relationship between Hitachi Energy and the Strategic Account at all levels both within Hitachi Energy and within the customer. Initiate and maintain C-Level relationships.
  • Apply a high level of business acumen, including an understanding of the customer's business drivers, industry, economic trends, issues and competition.
  • Act as focal point for problem resolution and monitor the Customer Complaint Resolution Process.
  • Maximize the consistency of customer experience throughout all contacts with Hitachi Energy.

Account Planning and Management:

  • Lead the development and implementation of the account plan and coverage plan including: executing an executive relationship strategy, prioritizing the opportunities, identifying a target for each solution element (project) and identifying the key personnel required (account and technical/project).
  • Leverage channels to maintain and improve customer satisfaction and to maximize revenue.
  • Plan, facilitate and conduct complex negotiations.
  • Drive growth in assigned account.
  • Develop and maintain detailed knowledge of the customer's strategy, past purchasing behavior, organization including decision makers, influencers, sponsors and anti-sponsors.
  • Develop and maintain detailed knowledge of Hitachi Energy' strategy, current and emerging solution capabilities and strategic direction for solution capabilities.

Leadership and Coaching:

  • Assume a people leadership role and facilitate team selling within a virtual organization.
  • Identify local/specialist sales resources and ensure they are properly trained on the strategy and status of the account.
  • Manage resources to ensure successful enactment of the strategy and operational plan.
  • Execute and coach using expert understanding of sales processes.
  • Active Projects Participation
  • Lead the formation of capture teams and the development of Sales X-Ray.
  • Direct account solution projects and keep current via project communications / steering committee participation.
  • Monitor and maintain an awareness of all key Hitachi Energy/client activities, including the representation of client issues, needs and concerns throughout Hitachi Energy.
  • Consistently deliver solutions that are considered high impact, complex, strategic and high value by both the customer and Hitachi Energy.
  • Teamwork and Communication
  • Provide regular reports, briefings and reviews as required using the agreed processes.
  • Actively participate in the Account Director community to share ideas, expertise and lessons learned with other Account Directors and teams, to promote cross-Hitachi Energy learning and to identify new solution possibilities.
  • Create and maintain internal relationships with key business partners at all levels of the organization.
  • Maintain a proper balance of Customer advocacy and support of Hitachi Energy Business Units in this role; supporting their business objectives, reaching financial goals, and advocating for all business units and internal stakeholders is a must.
  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

  • Bachelor's degree in a technical (engineering) or business discipline required. MBA preferred.
  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
  • 12+ years of experience preferred.
  • Diversity of experience – multiple products, customers, countries, market segments, etc.
  • Proven ability to work in a matrixed team environment.
  • Must be able to motivate and influence others.
  • Experience with customers including sales, problem resolution, relationship building.
  • Strong business acumen.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at or by sending an email to: us-pg- Resumes and applications will not be accepted in this manner.

  • Director of Finance

    2 days ago

    Raleigh, North Carolina, United States LTG Full time

    The Director of Finance (US) is a senior role within the finance function of Learning Technologies Group ('LTG'). LTG is an acquisitive international business with a market capitalization of $850 million. The successful candidate will manage the US finance team and have responsibility for the accounting activities of the Group's US and other international...

  • Assistant Director of Finance

    3 weeks ago

    Raleigh, North Carolina, United States Raleigh Marriott City Center Full time

    SUMMARY: Administers, directs, and controls the operations of the Accounting for a select group of hotels. Provides information, assuring ownership of proper control and prudent management through direct reporting responsibility.RESPONSIBILITIES: Protects the assets of the corporate office and hotels.Provides timely and accurate data on which to make...

  • Administrative Specialist/ Associate's Degree Required

    3 weeks ago

    Raleigh, North Carolina, United States Grace Federal Solutions LLC Full time

    We are Grace,Grace Federal Solutions' greatest success is the employees of Grace. At Grace, we recognize the significant role each Grace employee plays in helping to grow and transform the company. Grace follows 5 principles: client service, purpose, mutual respect, collaboration, and accountability. To build the best healthcare services company that...

  • People & Culture Associate

    3 weeks ago

    Raleigh, North Carolina, United States JT International S.A. Full time

    Department: People & Culture Location: Raleigh, NCReporting to: People & Culture Director USARole: PermanentPeople & Culture Associate, USA About the Role This role is required to provide support on various People & Culture (P&C) projects/ programs/ activities, involving a wide range of internal and external communications, to contribute to an efficient...

  • Head of First Line Risk Management

    4 weeks ago

    Raleigh, North Carolina, United States Royal Bank of Canada Full time

    Job SummaryDirects the identification and measurement of organizational, physical and financial risk; implements programs and business processes to minimize risk. Manages a team of directors, senior managers, and managers by providing financial and people resource guidance.Job DescriptionWhat is the Opportunity?The Head of First Line Risk & Controls (HFLR),...

  • Key Account Director

    1 week ago

    Raleigh, United States HireNetworks Full time

    Key Account Director The Key Account Director is responsible for building long-term, strategic relationships with enterprise and partner accounts. Working closely with our sales, success and delivery teams, your primary focus is to increase the sales of our software platform and services offerings to key clients within an assigned vertical. This will include...

  • Key Account Director

    2 weeks ago

    Raleigh, United States HireNetworks Full time

    Key Account DirectorThe Key Account Director is responsible for building long-term, strategic relationships with enterprise and partner accounts. Working closely with our sales, success and delivery teams, your primary focus is to increase the sales of our software platform and services offerings to key clients within an assigned vertical. This will include...

  • Key Account Director

    2 weeks ago

    Raleigh, United States HireNetworks Full time

    Key Account DirectorThe Key Account Director is responsible for building long-term, strategic relationships with enterprise and partner accounts. Working closely with our sales, success and delivery teams, your primary focus is to increase the sales of our software platform and services offerings to key clients within an assigned vertical. This will include...

  • Director, Technical Accounting

    3 weeks ago

    Raleigh, United States Regal Executive Search Full time

    Job Description Director, Technical Accounting Position Purpose: Analyze new accounting literature and SEC guidance, evaluate the impact, and develop action plan for implementation. Oversee the implementation of the new requirements across the business. Draft technical accounting exposure draft responses. Document and maintain internal accounting policies...

  • Director of Accounting

    4 weeks ago

    Raleigh, United States Armstrong McGuire Full time

    Job DescriptionJob DescriptionOur VisionWe envision a housing ecosystem that provides and promotes equity, generational wealth, health and wellness for the communities in which we work.Our MissionDHIC supports individuals, families, and seniors by providing homes and opportunities that promote the financial, physical, and mental well‐being of people and...

  • Director of Accounting

    3 weeks ago

    Raleigh, United States Armstrong McGuire Full time

    Our Vision We envision a housing ecosystem that provides and promotes equity, generational wealth, health and wellness for the communities in which we work. Our Mission DHIC supports individuals, families, and seniors by providing homes and opportunities that promote the financial, physical, and mental well ? being of people and communities. About DHIC...

  • Account Director | Raleigh, North Carolina

    3 weeks ago

    Raleigh, United States Pinnacle Full time

    Innovative Client Management/Leader We are looking for an Account Director (AD) in the Raleigh, North Carolina area. We are also open to a remote AD living in the Atlanta, GA area. Account Directors at Pinnacle see the big picture for their clients by understanding their business goals and helping them get there. They generate sales from current and future...

  • Senior Manager

    2 days ago

    Raleigh, NC, United States VACO Full time

    Senior Manager or Associate Director of Outsourced Accounting & Finance Services Vaco has exclusively partnered with Dean Dorton to fuel their market growth and build out their Raleigh team. Dean Dorton offers a hybrid work schedule at their conveniently located office, business development opportunities and incentives, advancement opportunities, unlimited...

  • Account Director | Raleigh, North Carolina

    3 weeks ago

    Raleigh, United States PINNACLE Full time

    Job DescriptionJob DescriptionInnovative Client Management/Leader We are looking for an Account Director (AD) in the Raleigh, North Carolina area. We are also open to a remote AD living in the Atlanta, GA area. Account Directors at Pinnacle see the big picture for their clients by understanding their business goals and helping them get there. They generate...

  • Executive Director

    2 weeks ago

    Raleigh, United States Calyx Living Full time

    Job DescriptionJob DescriptionAt Calyx Living, we blend luxuries with amenities to exceed expectations for senior living. Our design offers contemporary and spacious living areas of independent living yet all the care and services you expect with Assisted Living. As we enter this next phase of our growth with the opening of our new community, Calyx Living of...

  • Executive Director

    2 weeks ago

    Raleigh, United States Carillon Assisted Living Full time

    Job DescriptionJob DescriptionAt Carillon Assisted Living, we blend luxuries with amenities to exceed expectations for senior living. Our design offers contemporary and spacious living areas of independent living yet all the care and services you expect with Assisted Living. As we enter this next phase of our growth with the opening of our new community,...

  • Account Management Associate Director

    3 weeks ago

    Raleigh, United States MMS Full time

    Job DescriptionJob DescriptionMMS is an innovative, data-focused CRO that supports the pharmaceutical, biotech, and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. Strong industry experience, technology-enabled services, and a data-driven approach to drug development make MMS a valuable...

  • Director of Operations

    2 weeks ago

    Raleigh, United States Calyx Senior Living Full time

    At Carillon Assisted Living , a Raleigh-based company in the business of building and operating assisted living communities, our team works together to make a positive impact on the lives of seniors in North Carolina. Our locally owned and operated business has opened its first community, with the next two scheduled to open or under development, and is...

  • Staff Accountant

    5 days ago

    Raleigh, United States Navion Senior Solutions Full time

    Job DescriptionJob DescriptionABOUT NAVION SENIOR LIVING:Navion is a preeminent provider of senior living services throughout the country’s Southeast Region. Headquartered in Raleigh, North Carolina, Navion’s locally operated communities proudly offer high- quality service and care along with the warmth and hospitality of home. Our leaders have over 130+...

  • Staff Accountant

    1 day ago

    Raleigh, United States Navion Senior Solutions Full time

    Job DescriptionJob DescriptionABOUT NAVION SENIOR LIVING:Navion is a preeminent provider of senior living services throughout the country’s Southeast Region. Headquartered in Raleigh, North Carolina, Navion’s locally operated communities proudly offer high- quality service and care along with the warmth and hospitality of home. Our leaders have over 130+...

  • Staff Accountant

    23 hours ago

    Raleigh, United States Navion Senior Solutions Full time

    ABOUT NAVION SENIOR LIVING: Navion is a preeminent provider of senior living services throughout the country's Southeast Region. Headquartered in Raleigh, North Carolina, Navion's locally operated communities proudly offer high- quality service and care along with the warmth and hospitality of home. Our leaders have over 130+ years of senior housing...

  • Senior Financial Accountant

    2 weeks ago

    Raleigh, United States Curi Full time

    Title Senior Financial Accountant Location Remote About Us Curi is a full-service advisory firm that serves physicians and medical practices. Equal parts fierce physician advocates, smart business leaders, and thoughtful partners, Curi's advisory, capital, and insurance offerings deliver valued advice that is grounded in client priorities and elevated by...

  • Director Nursing Research

    7 days ago

    Raleigh, United States WakeMed Full time

    About WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOEPosition Information:The Director's...

  • Director of Financial Systems

    6 days ago

    Raleigh, United States Truist Financial Corporation Full time

    The Director of Financial Systems is responsible for providing leadership and strategic initiative direction related to the roadmap for financial systems, enhancements, upgrades, and new system implementations for Truist Insurance Holdings (TIH). The Director, Systems, Financial, Leadership, Insurance, Accounting, Banking

  • Director Nursing Research

    1 week ago

    Raleigh, United States WakeMed Full time

    About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Position Information: The Director's...