Executive Housekeeper

4 weeks ago


Houston, Texas, United States Homewood Suites by Hilton Houston Near the Galleria Full time

As Executive Housekeeper you will mentor our ambitious TEAM ensuring outstanding guest service and cleanliness. You will be responsible for the hotel's Housekeeping operations and ensuring the housekeeping TEAM meets business needs and delivers outstanding service and performance.

TEAM Culture:

Our TEAM culture motivates and encourages each individual member to achieve "MORE" in daily life and prosper in their career with company that values them. Our hope is that each day you'll uncover new reasons to love what you do

T.E.A.M = Together Everyone Achieves More

TEAM Benefits:

Bonus Eligible
401k
Health/Dental/Vision/Life/Voluntary Insurance
TEAM and Travel Discounts
Vacation/Well/Holiday Pay
Career Advancement Opportunity
Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts Get away to relax, visit family or see the World

In this role you will:

The Executive Housekeeper is responsible for directing, supervising, and coordinating the daily activities of the housekeeping department, along with ensuring smooth operations, including rooms, public areas, laundry, and supplies. You will be expected to maintain the highest cleanliness, presentation, and efficiency level while adhering to brand standards and achieving guest satisfaction. Handle all administrative duties such as scheduling, training, assignment of duties and translate paperwork. This position requires strong attention to detail, leadership skills, organizational skills, time management skills, and the ability to effectively deal with department heads, guests, and team members.

Requirements to be successful in this role:

Prior 3+ years' experience in a Hilton or luxury brand hotel
Bi-lingual (English and Spanish speaking) is highly beneficial
Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack)
Excellent communication and interpersonal skills
Strong organizational and time management skills
Ability to work well under pressure and meet deadlines
Knowledge of cleaning chemicals, proper storage, and disposal methods
Ability to lift and carry up to 50 pounds
Flexibility to work weekends and holidays as needed
Source: Hospitality Online

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