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Chief Housekeeping Officer

2 months ago


Houston, Texas, United States Briar Club Full time
Job Overview

This is a temporary role with a strong potential for transitioning into a permanent position.

Position Summary

The Chief Housekeeping Officer plays a vital role in supporting the Housekeeping Manager by overseeing staff performance, managing inventory, ordering supplies, ensuring proper storage of materials, training new employees, and fostering a positive team environment.

The responsibilities of the Chief Housekeeping Officer encompass a variety of light cleaning tasks throughout the facility to uphold the highest standards of cleanliness and presentation. Key duties include waste disposal, supply replenishment, vacuuming, mopping, sweeping, dusting, restroom sanitation, window cleaning, office tidying, and laundry management.

Key Responsibilities

Chief Housekeeping Officer Responsibilities

  • Assist in supervising staff performance and keep management informed.
  • Conduct monthly supply inventory and ensure proper storage practices.
  • Monitor supply levels and place orders as necessary.
  • Facilitate training and orientation for new hires.
  • Act as a positive leader within the team.

Housekeeping Responsibilities

  • Deliver exceptional service by anticipating needs, being prepared, maintaining enthusiasm, executing tasks flawlessly, and acting promptly.
  • Maintain cleanliness in rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas.
  • Perform floor maintenance including sweeping, scrubbing, waxing, and polishing using appropriate equipment.
  • Clean carpets, upholstered furniture, and draperies.
  • Dust furniture, equipment, and designated areas.
  • Polish metal fixtures and fittings.
  • Ensure walls, ceilings, and woodwork are clean.
  • Wash windows, door panels, and sills.
  • Empty waste receptacles and transport waste to disposal areas.
  • Restock restroom supplies.
  • Sanitize coffee machine stations.
  • Report maintenance issues to supervisors promptly.
  • Store chemicals, supplies, and equipment properly.
  • Perform additional duties as assigned by management.

Laundry Responsibilities

  • Provide laundry services including sorting, washing, drying, sanitizing, ironing, folding, marking, and mending uniforms and linens.
  • Utilize cleaning agents and equipment in accordance with established standards.
  • Clean lint filters in dryers on a daily basis.
  • Immediately report any hazardous materials found in laundry to supervisors.

Work Schedule

  • This is a temporary position with a strong potential for full-time employment.
  • Shifts primarily occur in the evening from 1:30 PM to 10 PM, five days a week, with flexibility based on operational needs.
  • Availability to work weekends and holidays is required.

Working Conditions

  • Occasional exposure to hot and humid environments and adverse weather conditions.
  • Potential exposure to soiled linens and contaminated materials.

Health and Safety Guidelines

  • Maintain good hygiene practices before arriving at work and upon returning to your workstation, including handwashing and minimizing physical contact.
  • Utilize company-issued Personal Protective Equipment as directed.

Physical Requirements

  • The physical demands and work environment characteristics described are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities.
  • While performing the duties of this job, the employee may be required to stand, walk, climb stairs, balance, stoop, kneel, crouch, crawl, and/or sit for extended periods.
  • Use hands to handle objects and tools.
  • Reach with hands and arms.
  • Effective communication with members, guests, and staff is essential.
  • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Ability to lift and carry up to 30 lbs.
  • Independent mobility throughout the facility is necessary.
  • Prolonged periods of standing and walking both indoors and outdoors are expected.

Qualifications

  • Prior experience in a supervisory role within housekeeping is preferred.
  • Bilingual in Spanish is a plus.
  • Basic reading and comprehension skills in English or Spanish are necessary to follow instructions.
  • A high school diploma or equivalent is preferred.

Required Skills and Abilities

  • Strong customer service orientation.
  • Willingness to work across all areas of the department, including laundry.
  • Ability to communicate effectively and respectfully with others.
  • Basic understanding of English is required for task execution and direction following.
  • Capability to follow verbal and written instructions independently.
  • Commitment to providing exceptional service to members and guests.
  • Demonstrate honesty and integrity.
  • Punctuality and adherence to the work schedule are essential.
  • Ability to work independently or collaboratively with minimal supervision.
  • Maintain a clean, safe, and organized work area.
  • Exhibit a sense of urgency and prioritize safety in all tasks.