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Lead Housekeeping Supervisor

2 months ago

Houston, Texas, United States Briar Club Full time
Job Overview

This is a temporary role with a strong potential for transitioning into a permanent position.

Position Summary

The Lead Housekeeping Supervisor plays a crucial role in supporting the Housekeeping Manager by overseeing staff performance, managing inventory, ordering supplies, ensuring proper storage of materials, training new employees, and fostering a positive team environment.

The responsibilities of the Lead Housekeeping Supervisor encompass a variety of light cleaning tasks throughout the facility to uphold the highest standards of cleanliness and aesthetic appeal. Key duties include waste disposal, supply replenishment, vacuuming, mopping, sweeping, dusting, restroom sanitation, window cleaning, office tidying, and laundry management.

Key Responsibilities

Lead Housekeeping Supervisor Duties

  • Assist in monitoring staff performance and keep management informed.
  • Conduct monthly inventory checks and ensure proper storage practices.
  • Maintain appropriate stock levels of supplies and place orders as necessary.
  • Facilitate training and orientation for new hires.
  • Exhibit positive leadership qualities.

Housekeeping Duties

  • Deliver exceptional service by anticipating needs, being prepared, maintaining enthusiasm, executing tasks flawlessly, and acting promptly.
  • Ensure cleanliness of rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas.
  • Utilize brooms, mops, and powered equipment for floor maintenance.
  • Care for rugs, carpets, upholstered furniture, and draperies.
  • Dust and polish furniture, fixtures, and assigned areas.
  • Maintain cleanliness of walls, ceilings, and woodwork.
  • Clean windows, door panels, and sills.
  • Empty waste receptacles and transport waste to disposal areas.
  • Restock restroom supplies.
  • Maintain cleanliness of coffee machine stations.
  • Report maintenance issues to supervisors promptly.
  • Store chemicals and supplies properly.
  • Perform additional tasks as assigned by management.

Laundry Responsibilities

  • Provide laundry services including sorting, washing, drying, sanitizing, ironing, folding, and mending uniforms and linens.
  • Utilize cleaning agents and equipment in accordance with established standards.
  • Clean lint filters in dryers on a daily basis.
  • Immediately report any hazardous materials found in laundry to supervisors.

Work Schedule

  • This is a temporary position with a strong potential for full-time employment.
  • Primarily evening shifts from 1:30 PM to 10 PM, five days a week, with flexibility based on organizational needs.
  • Availability to work weekends and holidays is required.

Working Conditions

  • Occasional exposure to hot and humid environments and inclement weather.
  • Possible exposure to soiled linens and contaminated materials.

Health and Safety

  • Adhere to hygiene practices before reporting to work and upon returning to workstations, including handwashing and minimizing physical contact.
  • Utilize company-issued Personal Protective Equipment as directed.

Physical Requirements

  • The physical demands and environmental conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.
  • While performing the duties of this position, the employee may be required to stand, walk, climb stairs, balance, stoop, kneel, crouch, crawl, and/or sit for extended periods.
  • Use hands to handle objects and tools.
  • Reach with hands and arms.
  • Communicate effectively with members, guests, and staff.
  • Specific vision abilities include close vision, distance vision, color vision, and depth perception.
  • Ability to lift and carry up to 30 lbs.
  • Maintain mobility throughout the facility.
  • Endure prolonged periods of standing and walking indoors and outdoors.

Qualifications

  • Previous experience in a supervisory role within housekeeping is preferred.
  • Bilingual in Spanish is a plus.
  • Basic reading and comprehension skills in English or Spanish are necessary to follow instructions.
  • A high school diploma or equivalent is preferred.

Required Skills and Abilities

  • Strong customer service orientation.
  • Willingness to work across all departmental areas, including laundry.
  • Ability to communicate effectively and courteously with all individuals on property.
  • Basic understanding of English is required for task execution and direction following.
  • Ability to work independently and follow verbal and written instructions.
  • Consistently provide exceptional service to members and guests.
  • Demonstrate honesty and integrity.
  • Punctuality and adherence to work schedules are essential.
  • Ability to work well both independently and as part of a team with minimal supervision.
  • Maintain a clean, safe, and organized work area.
  • Exhibit a sense of urgency and prioritize safety in all tasks.