Patient Services Coordinator/UKHC

2 months ago

Lexington, Kentucky, United States University of Kentucky Full time
Posting Details

Posting Details

Job Title Patient Services Coordinator/UKHC
Requisition Number RE45942
Working Title Patient Services Coordinator - Head, Neck and Respiratory Clinic
Department Name M3030:Cancer Clinic Services
Work Location Lexington, KY
Grade Level 07
Salary Range $ /hour
Type of Position Staff
Position Time Status Full-Time
Required Education
HS

Click here for more information about equivalencies:
Required Related Experience
5 yrs

Required License/Registration/Certification
None

Physical Requirements
Ability to lift less than 10 pounds.

Shift
Day shift. Monday through Friday, 8:00am - 5:00pm.

Job Summary
The Patient Services Coordinator/UKHC will be responsible for front end coordination and intake pertaining to the patient visit and act as the lead for schedulers in this area.

This includes problem solving, delegation, scheduling coordination of care for appointments including clinic, radiology, chemo, and radiation therapy, in addition to any other necessary appointments.

This individual will perform all necessary patient registration and/or paper processing necessary for the patient registration, and appropriate reimbursement to be obtained by hospital and physicians; collects copays.

Duties include:
  • Consents for treatment.
  • Authorization for release of information.
  • Federal Medicare messages.
  • HIPPA Privacy Notices.
  • Assist in verification of financial data provided by the patient at registration and assign the appropriate financial classifications. Insurance plan codes.
  • Coordination of benefits.
  • Assign medical record numbers after completing thorough search of database.
  • Ensures that necessary referrals and insurance authorizations have been obtained.
  • Direct patients/visitors to correct location.
  • Treats all internal and external customers with dignity and respect.
  • Use online information to confirm patients destination whenever the patient seems unsure, or when there is no paperwork.
  • Display teamwork and collaboration with coworkers.
  • Comply with federal, state, University, hospital and departmental policies and standards other healthcare professionals to care for patient needs.
Skills / Knowledge / Abilities
Customer service skills, advance computer skills, office procedures, administrative abilities, and database management, MS Windows, EPIC, Telephone etiquette, customer service.

Does this position have supervisory responsibilities? No
Preferred Education/Experience
Associate's degree preferred plus four or more years related experience.

Deadline to Apply 07/31/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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