Service Contract Inside Sales Specialist

2 months ago

Farmington, New Mexico, United States Vontier Full time
The

  • Service Contract Inside Sales Specialist
  • sells product and software service to expand the client base of Gilbarco's service support solutions.
This role requires heavy phone soliciting and tenacious follow up.
A successful candidate will have excellent organization and customer service skills, with an exceptional attention to detail.
This role is responsible for the enrollment of service customers.
This position is an individual contributor role within the Service organization.

  • What You Will Do (Job Responsibilities)

Onboarding (85%):

  • + Facilitates new customer service enrollment.
Work cross-functionally to ensure positive onboarding experience.

  • Leverages creative approaches with potential customers to ensure they recognize and understand the value-add of service products.
  • Provides quotes for service contracts and calculating fees for reinstatement of services.
  • Utilizes multiple service platforms for customer onboarding; including cloud based, Oracle, DocuSign, and internal service software.
  • Understands the different customer account structures and legal documentation required to establish new accounts.
Validates all required customer documentation and performs data entry.

  • Manages, tracks, and escalates key milestones and deliverables to ensure customer expectations are met.
  • Act on logistical changes and customer support needs in real time.
  • Key stakeholder and contributor to Onboarding Data Integrity and Quality.
  • Work on ad-hoc projects as needed and as assigned by his/her supervisor.
  • Contribute to the integrity and quality of onboarding data.

Data Gathering and Reporting (15%):

  • + Log requests for contracts through contract execution.
  • Daily Management Reporting for Service Enrollment delivery and revenue
  • Who You Are (Qualifications)Educational Requirements
Bachelor's degree in Business, Marketing, Communications or related field preferred OR three or more years of relevant experience.

Proven track record in sales preferably with selling services or technology solutions, demonstrating the ability to meet or exceed sales targets.

Demonstrated high performer, willingness to take initiative and be able to operate within a team

An intense drive to solve problems and participate in process improvement

Resourceful, well organized, highly dependable, efficient and detail oriented

Agile, able to redirect focus multiple times per day

Excellent communication and presentation skills, both written and orally

Comfortable with CRM software, Microsoft Office Suite, and capable of quickly learning new sales service platforms.
The base compensation range for this position is $17.83 to $24.28 per hour.

Your actual base salary will be determined based upon a number of factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.


This position also has quarterly sales commission potential
Vontier partners with you and your family on your health and wellness journey.
Visit to view our benefits.

We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability, and life insurance.

With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more.

Vontier is here for all stages of life.
We also offer paid time off up to 15 days per year, 12 paid holidays per year.
The salary, other compensation, and benefits information is accurate as of the date of this posting.
The Company reserves the right to modify this information at any time, subject to applicable law.

WHO WE ARE

Invenco by GVR is a business unit of Gilbarco Veeder-Root driving growth globally through retail solutions strategy, point-of-sale (POS) & payment solutions and cloud platforms to expand the company's convenience retail offering.

Gilbarco Veeder-Root is the worldwide technology leader for retail and commercial fueling operations offering the broadest range of integrated solutions from the forecourt to the convenience store and head office.

For over 150 years, Gilbarco Veeder-Root has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability.

Major product lines include fuel dispensers, point-of-sale systems, consumer facing technologies, payment solutions, tank gauges, retail software development and integration and fleet management systems.

\#LI-KS1

WHO IS VONTIER

Vontier (NYSE:
VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem.

Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet.

Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide.

Additional information about Vontier is available on the Company's website at *** .
"Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."

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