Current jobs related to Principal Content Designer, Trust - San Francisco, California - Block
-
Principal Product Designer, Trust
1 week ago
San Francisco, California, United States Square Full timeAbout the RoleWe are seeking a highly skilled Principal Product Designer to join our Trust Design team at Square. As a Principal Product Designer, you will be responsible for designing simple, useful, and delightful experiences that maximize trust and expand access to our ecosystem.Key ResponsibilitiesCollaborate with cross-functional teams to drive...
-
San Francisco, California, United States Amazon Full timeUnlock the Future of Advertising with AmazonAmazon is revolutionizing the advertising industry with cutting-edge AI technologies. As a Principal Applied Scientist in Advertising Trust, you will play a crucial role in shaping the future of advertising content moderation and trust.Key ResponsibilitiesAs a key member of our team, you will be responsible...
-
Principal Product Designer, Customer Experience
3 weeks ago
San Francisco, California, United States Square Full timeAbout the RoleWe are seeking a highly skilled Principal Product Designer to join our Trust Design team at Square. As a Principal Product Designer, you will be responsible for designing simple, useful, and delightful experiences that maximize trust and expand access to our ecosystem.Key ResponsibilitiesWork closely with leadership and cross-functional...
-
Principal Designer
6 days ago
San Francisco, California, United States Coatue Management L.L.C. Full timeRole OverviewWe're seeking a highly skilled Principal Designer to drive design strategies that fuel user engagement and business growth. As a key member of our Social Commerce Team, you'll collaborate with cross-functional teams to create user-centric digital experiences that are intuitive, engaging, and designed to scale.Key ResponsibilitiesLead and define...
-
Principal Designer
1 day ago
San Francisco, California, United States Coatue Management L.L.C. Full timeRole OverviewWe're seeking a highly skilled Principal Designer to drive design strategies that fuel user engagement and business growth. As a key member of our Social Commerce Team, you'll collaborate with cross-functional teams to create user-centric digital experiences that are intuitive, engaging, and designed to scale.Key ResponsibilitiesLead and define...
-
Content Designer
3 weeks ago
San Francisco, California, United States City and County of San Francisco Full timeAbout the RoleWe are seeking a highly skilled Content Designer to join our team at the City and County of San Francisco. As a Content Designer, you will play a critical role in shaping the user experience of our digital services and ensuring that our content is accessible, engaging, and effective.Key ResponsibilitiesDevelop and implement content strategies...
-
Principal Designer
2 weeks ago
San Francisco, California, United States Coatue Management L.L.C. Full timeAbout the RoleWe are seeking a highly experienced and skilled Principal Designer to join our team at Coatue Management L.L.C. as a key member of our design leadership team. As a Principal Designer, you will be responsible for driving design strategies that fuel user engagement and business growth.Key ResponsibilitiesLead Design Projects: You will lead and...
-
Content Designer
3 weeks ago
San Francisco, California, United States City and County of San Francisco Full timeAbout the RoleWe are seeking a highly skilled Content Designer to join our team at the City and County of San Francisco. As a key member of our Digital Services team, you will play a critical role in shaping the user experience of our website and digital services.Key ResponsibilitiesDevelop and implement content strategies that meet user needs and business...
-
Principal, Design Strategist
4 days ago
San Francisco, California, United States Samsung Research America Full timeJob Title: Principal, Design StrategistJob Summary:Samsung Research America is seeking a highly skilled Principal, Design Strategist to join our team. As a key member of our design innovation center, you will be responsible for orchestrating product innovation efforts through the creation of well-structured, strategic, and inspiring narratives.Key...
-
Principal User Experience Designer, Tandem
7 days ago
San Francisco, California, United States Autodesk Full timeAbout the RoleWe're seeking a seasoned Principal User Experience Designer to join our dynamic team at Autodesk Tandem. As a key member of our product team, you'll play a pivotal role in shaping the growth of our product, empowering building operators with data-driven insights for more efficient, comfortable, and sustainable buildings.This is a unique...
-
Principal Designer
1 week ago
San Francisco, California, United States Linktree Full timeRole OverviewAs a Principal Designer at Linktree, you will play a pivotal role in shaping the design direction of our Social Commerce Team. Your expertise will drive user engagement and business growth through innovative design strategies. You will collaborate with cross-functional teams to create seamless digital experiences that are intuitive, engaging,...
-
Principal Designer
2 days ago
San Francisco, California, United States AirTree Ventures Pty Full timeRole OverviewWe're seeking a highly skilled Principal Designer to drive design strategies that fuel user engagement and business growth. As a key member of our Social Commerce Team, you'll collaborate with cross-functional teams to create user-centric digital experiences that are intuitive, engaging, and designed to scale.Key ResponsibilitiesLead and define...
-
Principal Design Strategist
2 weeks ago
San Francisco, California, United States Samsung Research America Full timeAbout the RoleWe are seeking a highly skilled Principal Design Strategist to join our team at Samsung Research America. As a key member of our design innovation team, you will be responsible for driving product innovation efforts through the creation of well-structured, strategic, and inspiring narratives.Key ResponsibilitiesConceptualize, document,...
-
Principal Product Designer, Bitcoin
2 weeks ago
San Francisco, California, United States Afterpay Full timeAbout AfterpayAfterpay is a leading financial technology company that provides a unique and innovative way for customers to send, spend, invest, borrow, and save money. Our mission is to redefine the world's relationship with money, making it more relatable, instantly available, and universally accessible.Job DescriptionAs a Principal Product Designer on...
-
Lead Content Strategist
4 weeks ago
San Francisco, California, United States Canva Full timeCompany OverviewPosition OverviewBecome a part of a team that is transforming the design landscape. We appreciate your interest in exploring this opportunity. We understand that job searching can be a lengthy process, so let's get right to the details. Work Environment Our primary office is located in Sydney, with an additional site in Melbourne. However, we...
-
Engineer - Safety and Trust Systems
4 weeks ago
San Francisco, California, United States OpenAI Full timeJob Title: Software Developer - Trust and Safety Company: OpenAI Join OpenAI's Applied AI team, where our mission is to responsibly implement cutting-edge AI technologies. We are seeking a skilled software developer to enhance our trust and safety initiatives. About the Position: As a software developer on our team, you will be instrumental in designing and...
-
San Francisco, California, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled and experienced Principal Applied Scientist to join our Advertising Trust team at Amazon. As a key member of our team, you will be responsible for driving innovation and developing cutting-edge machine learning techniques to improve the accuracy and effectiveness of our advertising content moderation and labeling...
-
Principal Product Designer
2 weeks ago
San Francisco, California, United States Tatari Full timeAbout TatariTatari is a pioneering company in the field of television advertising, dedicated to revolutionizing the industry through innovative technology and strategic partnerships. Our mission is to make television advertising more accessible and effective for businesses of all sizes.Job SummaryWe are seeking an experienced Principal Product Designer to...
-
Strategic Growth Marketing Director
2 weeks ago
San Francisco, California, United States Viso Trust Full timeAbout VISO TRUSTVISO TRUST is a pioneering SaaS third-party cyber risk management platform that empowers modern companies to make informed risk decisions at the speed of business. Our platform addresses the complexities of evaluating third-party relationships, a traditionally time-consuming process that hinders business operations and frustrates...
-
San Francisco, California, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled and experienced Principal Applied Scientist to join our Advertising Trust team at Amazon. As a key member of our team, you will be responsible for driving innovation and strategic research direction in the field of advertising content moderation and trust.Key ResponsibilitiesLead Advanced Research: Conduct...
Principal Content Designer, Trust
4 months ago
Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at
Job Description
We're looking for a Principal Content Designer to join our Trust team. The role reports into the content design team, and will be focused on account and access architecture, design, and usability.
We believe good content is crucial for Cash App-clear and approachable language helps people understand what's going on with their money and feel empowered to take on everything from taxes to identity management. Within the Trust space, you'll be charged with breaking down complex systems, negotiating nuanced constraints, and working closely with our regulatory and product partners to craft simple, straightforward experiences for our customers. As a principal-level designer, you'll also help serve a critical leadership function within the content design team-elevating peers by reviewing work, mentoring, and coaching across disciplines.
As a Principal Content Designer on Trust, you'll:
- Work alongside other content designers, product designers, researchers, product managers, analysts, and engineers to understand customer needs, define requirements, drive alignment, and align on business goals
- Develop a UX and content strategy point of view and craft clear and compelling narratives to storytell proposed solutions and influence the product development process from ideation to launch
- Find intuitive and elegant content solutions, crafting experiences that resonates with our growing audience and provides measurable value to the business
- Work with legal and compliance partners to assess risk and break down highly complex information, turning insider jargon into content that is approachable for anyone
- Seek feedback on your work, build consensus among your team, and bring stakeholders along with your recommendations
- Get to know the Cash App brand and work with content designers and copywriters to keep refining our voice and building out our style guide
- Set a high bar for writing quality and lead efforts to evangelize and update our style guide
- Be responsible for scope beyond UX experiences-you'll help craft organization- and company-wide strategies and approaches that bring Cash App closer to achieving its mission
Qualifications
Ideally you have:
- 10+ years of experience as a Content Designer, UX writing, product content strategy, or whatever you happen to call it
- Exceptional writing/editing skills and passion for the craft, plus strong design/systems thinking and product strategy chops
- Experience working with company leadership and presenting to executives
- The ability to apply consumer insights and metrics to inform design decisions and influence company-wide strategy
- Built foundational frameworks, guidelines, and content systems
Nice-to-have:
- Experience working on teams that build trust with customers or tackle sensitive subject matter (Trust & Safety teams or equivalent: privacy, security, equity, integrity, user safety, risk management, compliance)
Please submit a deck or portfolio of work with your application that showcases your design process from exploratory stages through execution. If your portfolio site requires a password, please provide us with it in your application or on your resume. Thank you
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $207,900 - USD $311,900
Zone B: USD $207,900 - USD $311,900
Zone C: USD $207,900 - USD $311,900
Zone D: USD $207,900 - USD $311,900
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
We've noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @ , @ , @ , or , @ .
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.
