Host / Hostess - Circa 55 at
1 month ago
This position pays $24.47-$30.59
A Restaurant Host/Hostess is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The Host/Hostess is required to have extensive knowledge of craft cocktails, various types of alcohol, wine, beer, and beverage service standards. Additionally, 1 year of bottle service experience in a club/lounge type environment is required.
Please note: This position is part of the Local 11 Union, which will require complete open availability (days/evenings/weekends/holidays). Scheduling is based on seniority and business needs. You must be comfortable with hours and a schedule that will vary from week-to-week and may be minimal at times, until seniority is established.
What will I be doing?
As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Welcome guests and ascertain their dining needsSeat guests and manage the seating chart
Monitor restaurant activity to determine seating and dining flow
Perform opening and closing duties, as needed
Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
Ensure knowledge of menu
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
RequirementsWhat are we looking for?Prior experience working in a Restaurant required
Prior host/hostess experience preferred
Ability to work different shifts (incl. days/evenings/weekends/holidays)
Ability to lift/push/pull 25-50lbs.
Prior luxury hotel experience is ideal
Ability to work a full shift (8 hours) with or without reasonable accommodation
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes: Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
Source: Hospitality Online
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