Supervisory Transportation Assistant

Found in: beBee jobs US - 2 weeks ago


Birmingham, Alabama, United States Department Of Veterans Affairs Full time
Summary

The incumbent of this position serves as supervisor of the Transportation Assistants for the Veteran Transportation Program (VTP) and reports directly to the Mobility Manager, in the Business Management Service Line. This position oversees the seamless scheduling of Veterans door-to-door transportation for VA appointments.



Duties

This is a national program overseen by the Chief, Business Office (CBO) of the Veterans Health Administration. The position will be located within the Business Office NTS unit. The incumbent is responsible for assisting the Mobility Manager with daily operation and long-term management of the service and for assuring the service supports the demands of a quality health care environment.

Duties (include but are not limited to)

  • Provides daily supervision and guidance. Performs the administrative and personnel management functions relative to staff support.
  • Establishes guidelines and performance expectations for staff, which are clearly articulated and measurable through the formal employee performance management system.
  • Survey and evaluate transportation program operations to access compliance with applicable regulations, policies, procedures, and sound management practices for VTS operations, drivers and vehicle compliance.
  • The incumbent must be familiar with timekeeping procedures, both manual and electronic and pay regulations for Title 5 employees.
  • The incumbent must be able to identify, analyze and resolve time keeping and special pay issues that arise.
  • Assure administrative support and clerical assistance to employees regarding leave, training, and personal issues.
  • The incumbent is responsible for adherence to all provisions of the Equal Opportunity Program in accordance with OPM, VA regulations, and established Medical Center guidance.
  • Provides informal feedback and can reward and discipline employees as appropriate.
  • Exercise responsibilities in dealing with the day-to-day functions of the VTSNTP programs. Works through the Mobility manager when dealing with officials of other units or organizations or in advising management officials of higher rank.
  • Assure reasonable equity of performance standards and rating techniques between employees supervised and assuring equity in assessment of work.
  • Directs major program segment with significant resources.
  • Make decisions on work problems presented by subordinate positions
  • Serves as the review official for evaluations for non-supervisory employees.
  • Hear and resolve group grievances or serious employee complaints.
  • Review and approve serious disciplinary actions involving non-supervisory employees.
  • Before making a final decision, the incumbent discusses decisions on non-routine, costly, or controversial training needs and requests with the Mobility Manager.
  • Recommend awards and bonuses for non-supervisory employees and changes in position descriptions, subject to higher level approval.
  • Preforms other duties as assigned.
Work Schedule: Monday - Friday, 8:00am to 4:30pm (Hours subject to change based on agency needs.)

Telework: Not Available

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Transportation Assistant/PD112100

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required

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