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Freight Services Agent
4 months ago
Mandate:
Reporting to the Branch Manager, the Freight Services Associate will be responsible for monitoring international cargo from origin to its final destination as well as handling all customer needs regarding import and export documentation. You will be responsible for interacting daily with customers, service providers and carriers as well as issue invoices according to policy. You will also be responsible for tracking outgoing couriers and any other duties that are assigned.
Requirements:
2-3 years of experience in Freight Forwarding operations (air and ocean )
Experience in dealing with local brokerage procedures and US customs regulations
Knowledge of US Export/TSA and FMC regulations
Fluent in English and Italian
What You Offer:
Self-motivation, positive attitude, and eagerness to learn and accept new challenges
Proficiency in Windows based programs (MS Office)
Excellent communication skills
Exceptional customer service & problem solving skills
What We Offer:
Equal opportunity employer
Competitive compensation
Comprehensive health and dental care
Balance between work and home life
Insurance