General Manager

1 month ago


Columbus, Ohio, United States teamworkonline Full time

Join Our Team at TOCA

At TOCA, we are all about people and the power of sports. We believe in providing a welcoming and engaging environment for everyone who steps into our facility - whether they're beginners taking their first kick, striving for excellence, or reigniting their passion for the game.

Our goal is to create a consistent and amazing experience for all who interact with TOCA, be it our dedicated team members, or esteemed guests.

About the Job:

TOCA is looking for a dynamic and experienced General Manager for our Soccer Training Facility in Franklin, TN. As the General Manager, you will lead our team in delivering exceptional training experiences. You'll be responsible for ensuring the facility's cleanliness, visual appeal, and overall operational excellence.

What We're Looking For:

  • Play Hard
  • Care Deeply
  • Grow Together
  • Strive for Excellence
  • Create Awesome Experiences

Role Overview & Responsibilities:

Center Operations:

  • Oversee day-to-day operations, team management, and facility maintenance to create a top-notch environment.
  • Lead scheduling, staffing, and uphold excellent service standards.
  • Monitor KPIs to ensure operational excellence and guest satisfaction.

Leadership & Team Development:

  • Partner with the Regional Director of Operations to hire and develop talent, boost employee engagement, and foster a positive work environment.

Community Marketing & Sales:

  • Collaborate on brand initiatives, client acquisition, and community engagement strategies.
  • Enhance the community impact of your center and regional teams.

TOCA Culture:

  • Uphold core values to create a resonating culture that promotes excellence, integrity, innovation, and community.
  • Maintain a unified culture and high staff engagement levels.

Qualifications & Experience:

  • 3-5 years of relevant operations management experience.
  • Bachelor's degree in Business Administration or equivalent.
  • Excellent organizational, communication, and interpersonal skills.
  • Passion for sports and creating exceptional guest experiences.

Benefits:

  • Competitive salary and incentives.
  • Opportunity to lead in a dynamic soccer training environment.
  • Contribute to local soccer talent development and community engagement.
  • Supportive team culture focused on continuous improvement.

Join the TOCA Team Today

TOCA Football, Inc. provides equal employment opportunities to all employees and applicants. We value diversity, inclusion, and a supportive work environment.


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