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Radiology Technologist

2 months ago

Englewood Cliffs, New Jersey, United States Montefiore Medical Center Full time
Job Title: Patient Experience Administrator

We are seeking a highly skilled and compassionate Patient Experience Administrator to join our team at Montefiore Medical Center. As a key member of our healthcare team, you will be responsible for developing and enforcing an organizational culture of service where patient and family experiences are a priority.

Key Responsibilities:
  • Work with physicians, technologists, and administrative staff to improve workflows and efficiencies
  • Promote a patient-centric mindset and help increase volume
  • Manage system-wide initiatives and drive change
  • Develop and maintain effective interpersonal relationships with all levels of staff, patients, families, and outside partners
  • Process and handle confidential information with discretion
  • Analyze, organize, and prioritize work under pressure while meeting deadlines
Requirements:
  • Bachelor's degree; Master's degree preferred
  • 5 years progressive experience in a clinical practice role working directly with patients, families
  • Experience with driving a culture of patient centricity
  • Demonstrated results managing system-wide initiatives and managing change
  • Self-motivator with ability to control own schedule and be an independent decision-maker
  • Possesses attributes of empathy, compassion, patience, and positivity
  • Knowledge of patient care and patient problems
  • Customer-driven personalized service
  • Ability to establish credibility and manage and maintain effective interpersonal relationships
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Montefiore Medical Center is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where all associates feel valued and empowered to thrive.