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Senior Manager, Inside Sales

3 months ago

Pittsburgh, Pennsylvania, United States Proofpoint Full time

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

Corporate Overview

In today's cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective.

And we're just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you're helping to:

  • Build and enhance our proven security platform.
  • Blend innovation and speed in a constantly evolving cloud environment.
  • Analyze new threats and offer deep insight through data-driven intel.
  • Collaborate with customers to help solve their toughest security challenges.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

The Role-Manager, Sr. Manager Inside Sales

In order to match this position, the incumbent must manage inside/telesales representatives who are responsible for closing sales over the phone. Administers/designs the inside/telesales representatives' sales incentive plan. Trains, mentors, coaches, and supervises inside/telesales staff. Has thorough knowledge of the organization's products/services. Prioritizes and allocates resources. Typically works with the field sales organization to ensure that representatives are provided adequate support in the field. May work with inside/telesales representatives to develop channel partnerships. Responsible for market development, setting targets, and ensuring that revenue is generated.

At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to:

  • Build and enhance our proven security platform
  • Blend innovation and speed in a constantly evolving cloud architecture
  • Analyze new threats and offer deep insight through data-driven intel
  • Collaborate with customers to help solve their toughest security challenges

We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

The Role

This role will lead a team of inside sales professionals driving net new business growth for the Mid-Market segment. We are currently looking for a dynamic leader to inherit an already successful team to focus exclusively on one of our most coveted regions. This person will be responsible for driving customer satisfaction, portfolio awareness, and ultimately net new revenue growth.

This role is in Pittsburg, PA is a hybrid position 3 days per week in office.

Your day-to-day

  • Guide and motivate a team of Account Executives to drive revenue growth through a positive, high-touch customer experience
  • Connect Account Executives to key resources and clear roadblocks, enabling them to achieve and/or exceed their revenue goals
  • Maintain a positive culture that inspires performance and achievement
  • Instill and maintain a quality and integrity-based sales process with respect to rep/customer interactions
  • Actively engage attracting and securing top talent for our rapid growth plans
  • Provide training and ongoing coaching and development to Account Executives
  • Prepare and execute a thorough business plan, including planning for both current and future quarter success
  • Track/report on key performance indicators (KPIs)
  • Prepare and present team forecast to executive management
  • Maintain internal partnerships with various business units including Sales Engineering and Marketing
  • Become a perpetual student of Proofpoint products, and the ever-changing Cybersecurity industry
  • May require modified work hours to cover accounts in other time zones, and occasional travel for key accounts

What you bring to the team

  • Minimum of 3 years of experience leading high performing inside or field sales teams
  • Demonstrable success coaching sales teams to success in either the mid-market or enterprise market segments
  • Proven and demonstrable success as an individual contributor in a quota carrying sales role
  • Strong leadership experience, with a focus on training, coaching, motivation, and career development
  • Expert knowledge of the full sales cycle, from prospecting, cold calling through to negotiation and closing
  • Ability to occasionally function in "Player/Coach" role that may include customer facing engagement
  • Ability to provide situational coaching and advice and help guide deals to closure
  • Background selling Security or SaaS products is a plus
  • Technical aptitude, and ability to learn new concepts quickly
  • Experience working with or other CRM is a plus
  • Bachelor's Degree or equivalent experience required

Why Proofpoint

As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success We are a multi-national company with locations in 30 countries, with each location contributing to Proofpoint's amazing culture

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

Proofpoint has been honored with five Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.

To view additional awards, please visit

Proofpoint thrives on the invaluable contributions of our diverse workforce, which encompasses a kaleidoscope of lived experiences, thoughts, perspectives, and professional expertise. We attribute much of our success to our people, who are at the core of our organization and embody our people-centric ethos.

We hire the most innovative minds globally to safeguard our customers' sensitive data and intellectual property. Our talented workforce develops and leverages our advanced technology, combining their expertise to provide comprehensive protection against threat actors and mitigate the risks posed by both malicious and negligent employees.

Cyberattacks have the potential to disrupt access to vital resources such as energy, water, transportation, healthcare, and financial services. At Proofpoint, our dedicated team works tirelessly to ensure world-class cyber resilience, protecting approximately 8,000 enterprise customers worldwide.

We are committed to creating a diverse, equitable, and inclusive environment. We work every day to ensure that our employees feel that they are in a community that celebrates their unique identity, cultivates their sense of belonging, and invests in their professional growth. We have 9 employee-led employee inclusion groups which help support both employees and our organization by providing opportunities to network, discuss career and cultural development and uplift the corporate culture to create a more inclusive workplace.

At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to:

  • Build and enhance our proven security platform
  • Blend innovation and speed in a constantly evolving cloud architecture
  • Analyze new threats and offer deep insight through data-driven intel
  • Collaborate with customers to help solve their toughest security challenges

We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.