Senior QA Analyst

1 month ago


Salt Lake, Utah, United States Employee Navigator Full time
Employee Navigator Overview

Employee Navigator is a thriving company in the SaaS insurance & HR technology sector, with a strong presence working alongside top insurance carriers, payroll firms, and insurance brokers in the US. Our innovative products streamline employee benefits & HR management, offering solutions for benefits administration, employee onboarding, and more. Employee Navigator stands out as the primary broker-centric benefits administration and HR platform in the US, trusted by over 175,000 companies.

Exciting Opportunity

Join our QA team at Employee Navigator, where you will immerse yourself in the dynamic world of insurance, gaining insights into our users' daily operations. As a QA specialist, you will play a key role in designing test plans and cases that mirror our users' essential functions. Collaborating with Product and Engineering, you will ensure the accuracy and integrity of diverse features, from UI/UX enhancements to data transmissions using APIs and exchange files.

Role Responsibilities
  • Engage in project kickoff meetings to grasp feature requirements and provide valuable QA input early in the process
  • Plan and execute testing strategies, collaborating closely with the product team
  • Identify efficient testing techniques and tools to detect software issues
  • Enhance test documentation coverage using our test management tool
  • Conduct peer reviews to maintain quality standards before release
  • Analyze root causes of reworks and effectively communicate issues to stakeholders
  • Support agile development and feature iterations
  • Drive automation initiatives in alignment with business priorities and risk factors
  • Mentor junior team members on test planning and design methodologies
Desired Qualifications:
  • 5+ years of Quality Assurance experience with a focus on web application testing
  • Proficiency in software testing best practices
  • Hands-on experience with test case management tools
  • Strong troubleshooting abilities and attention to detail
  • Excellent cross-team communication and active listening skills
Bonus Experience:
  • Prior exposure to Benefits Administration, Health Insurance, Payroll, or HR Software
  • Knowledge of backend testing including APIs and Databases
  • Automation testing experience


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