Warehouse Lead

1 month ago

Columbia, South Carolina, United States Convergint Technologies US Full time

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Warehouse Lead to join our amazing culture. In this role, you will provide administrative support to the local office (CTC). As a Project Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on

Who You Are

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Warehouse Lead.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience"



· Leads, mentors, coaches and develops Warehouse colleagues in the following activities: receiving, unloading and storing incoming materials including tools, parts and equipment. This includes matching contents to packing list and assigning to job shelf. Visually inspects cartons and packages and contents for damage from handling and transit. Locates and places packing slips in accordance with established procedures.



· Handles a wide variety of UPS, Fed Ex and other freight carrier deliveries and schedules pick-ups as needed. Packs and ships product to vendors, customers, and sub-contractors. This includes creating labels and shipping to customers or vendors as needed. Assignments are broad in nature and require a high level of proficiency.



· Handles and processes returns including all Return Materials Authorizations (RMA's); this includes returning and shipping RMA's as needed. Tracks all RMA's and following up to ensure that the credits hit the proper accounts. Leads the implementation of new working processes.



· Performs monthly cycle counts, annual inventory counts and reconciliation. Responsible for inventory control.



· May place orders for installation and service projects, may create and enter all relevant Purchase Orders (PO's) into Enterprise Resource Management (ERP) system (Spectrum). May work with other departments to resolve receiving challenges. Stays abreast of PO status and resolves issues; this includes handling the more complex and complicated situations.



· Ensures that accurate quantities of warehouse materials are available. Pulls and stages orders for installers, technicians, project managers, subcontractors, etc. as requested. Delivers materials and/or documents to customer job sites regularly throughout the week. Also responsible for delivering materials in-house as needed.



· Keeps warehouse area clean, organized and safe; sweeps, breaks down boxes, restocks paper products, empties garbage, etc.



· May coordinate building maintenance with building management, vendors, sub-contractors and in-house colleagues.



· May handle vehicle-related issues including repairs, maintenance and service.



· May create Material Safety Data Sheets (MSDS) documentation or manuals. May facilitate or coordinate document destruction per company policy.



· Using technical knowledge, skills and experience, mentors and trains less experienced staff. Provides performance feedback to management regarding other Warehouse colleagues.



· Performs other duties and responsibilities as requested or required.



What You'll Need

  • Strong ability to work independently and as a team member.
  • Excellent verbal, written and interpersonal communication skills and ability to deal with a wide cross section of people both internal and external to the business.
  • Strong attention to detail.
  • Service skills and awareness for customer care/satisfaction.
  • Strong computer skills - Word / Excel.
  • Excellent organizational skills and the ability to handle multiple projects simultaneously within tight deadlines.
  • Shows initiative engages in proactive behavior and looks for opportunities.
  • Strong analytical skills necessary to resolve problems and look for solution.
  • Strong financial analytical skills including cost control.
  • Strong ability to facilitate a collaborative working environment for customers and team members.

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities can realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all our colleagues:

  • Company Holidays and Paid Time Off
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan
  • Corporate Social Responsibility Day
  • And much more...

Requirements:

Education: High School/GED or equivalent

Required Experience:

  • 1-3 years warehouse experience

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

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