![Zabar's](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative/Call Center
3 weeks ago
4 New York, NY New York, NY Temporary Seasonal Full-time Temporary Seasonal Full-time $17 - $20 an hour $17 - $20 an hour 23 hours ago 23 hours ago 23 hours ago Zabar's is a world famous epicurean emporium, specializing in the finest smoked fish, caviar, coffee, cheese, specialty food items, Kosher products and housewares.
Established in 1934, the business is built on respect for the customer.Never, ever stint on quality.
Offer fair value.
And last but not least, keep searching for the new and wonderful.
REQUIREMENTS answer heavy inbound phones in a polite and timely manner take all phone orders, product related inquiries, special requests master online orders route all calls and inquiries to the proper departments guide and educate customers on new products and making recommendations resolve/escalate all customer service issues quickly actively listen to customer feedback to provide suggestions and changes to management QUALIFICATIONS must have previous phone or call center experience customer service experience in specialty retail, food or consumer goods excellent data entry skills, strong work ethic fluent in English, both verbal and written, Spanish is a plus must be outgoing and enthusiastic about helping customers have a sense of urgency when resolving issues must be flexible to work in a changing environment mandatory overtime during peak periods particularly during Jewish holidays, Thanks Giving and Christmas delivers exceptional shopping experience in every interaction must be comfortable owning and resolving issues Job Types:
Full-time, Temporary, Seasonal Pay:
$17.
00 - $20.
00 per hour
Benefits:
On-the-job training Shift:
10 hour shift 12 hour shift Work Location:
In person.
Estimated Salary:
$20 to $28 per hour based on qualifications.
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