Healthcare Call Center Agent
6 days ago
Job Summary:
Apex Systems is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients and healthcare providers through inbound and outbound calls.
Key Responsibilities:
- Place outbound calls to patients and healthcare providers to discuss account status, complaints, and other issues.
- Handle incoming calls from patients and healthcare providers to address their concerns and provide solutions.
- Direct calls to further problem resolution, if necessary.
- Review medical charts to collect information for messages to send to healthcare teams.
- Route incoming calls from patients, physicians, nurses, and other departments according to scripts and guidelines.
- Answer routine administrative inquiries and forward complex inquiries to appropriate personnel.
- Manage electronic in-basket in multiple system applications.
- Assist patients by providing phone numbers, facility directions, and office layouts; directing to other departments and administrative services for further information.
- Handle incoming and outgoing departmental mail and correspondence with patients.
- Perform other related duties as developed per department need.
Requirements:
- High School Diploma or GED
- Excellent customer service skills
- Multitasking and strong communication skills
- Critical thinking skills
- Computer skills
Work Environment:
This is a remote opportunity with a Fortune 500 healthcare company in Oregon and SW Washington.
-
Call Center Agent
6 days ago
New York, New York, United States Housing Works Full timeAbout the RoleWe are seeking highly motivated and customer-focused professionals to join our team as Call Center Representatives. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesAnswer incoming customer calls and...
-
Call Center Operations Analyst
3 days ago
New York, New York, United States Municipal Credit Union Full timeJob DescriptionAbout Municipal Credit UnionMunicipal Credit Union is a leading financial institution that provides affordable financial products and services to its members. With a strong commitment to its members and the community, MCU strives to deliver exceptional financial experiences.Job SummaryThis role is responsible for providing administrative...
-
Medical Call Center Representative
1 week ago
New York, New York, United States Vitreous Retina Macula Consultants Full timeAbout Vitreous Retina Macula ConsultantsWe are a leading ophthalmology practice with a team of internationally-renowned retina specialists. Our mission is to provide exceptional patient care and service in a collaborative and people-centric environment.Job SummaryWe are seeking a highly skilled and motivated Patient Service Coordinator to join our growing...
-
Call Center Team Lead
3 days ago
New York, New York, United States Pro Talent HR Full time**About Pro Talent HR**We are a leading provider of comprehensive HR solutions, empowering businesses to drive growth and success. Our expert team partners with organizations to streamline their HR processes and enhance their workforce strategies.**Job Summary**We are seeking a highly skilled Call Center Executive to join our team at Pro Talent HR. As a Call...
-
Healthcare Customer Service Agent
2 weeks ago
New York, New York, United States Brighton Health Plan Solutions Full timePosition Overview The Client Support Specialist plays a crucial role in assisting members, healthcare providers, and various stakeholders with inquiries related to member benefits, eligibility, and claims processes. This position requires flexibility to work different shifts during weekdays, accommodating business needs as they arise. Key Responsibilities...
-
Call Center Associate
1 week ago
New York, New York, United States Pride Health Full timeWe're seeking a skilled Customer Service Representative to join our team at Pride Health. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, providers, and prospective members.Key Responsibilities:Document all customer contacts into our tracking system, ensuring accurate and timely...
-
Healthcare Recruitment Fair
2 weeks ago
New York, New York, United States Workforce1 Healthcare Career Center Full timeEvent Overview:Workforce1 Healthcare Career Center is hosting a prescreening event aimed at connecting qualified candidates with a variety of roles in the healthcare and nursing sectors. This is a walk-in event, allowing candidates to attend without prior appointments or confirmations.Available Opportunities:We are looking for candidates in multiple...
-
Brokerage Call Center Specialist
6 days ago
New York, New York, United States New York Life Insurance Company Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Trader Representative to join our team at New York Life Insurance Company. As a key member of our Brokerage Call Center, you will be responsible for handling incoming calls, processing financial transactions, and providing exceptional customer service to our clients.Key ResponsibilitiesAnswer...
-
Healthcare Recruitment Fair
2 weeks ago
New York, New York, United States Workforce1 Healthcare Career Center Full timeEvent Overview:Workforce1 Healthcare Career Center is hosting a prescreening event aimed at connecting candidates with job opportunities in the healthcare and nursing sectors. This is a walk-in event, meaning no prior appointment or confirmation is necessary, allowing you to bring along friends and family.Available Settings:Various employment settings are...
-
Healthcare Operations Assistant
6 days ago
New York, New York, United States Manhattan Specialty Care Full timeJob SummaryManhattan Specialty Care is seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team. As a key member of our clinical support staff, you will play a vital role in ensuring the smooth operation of our healthcare services.Key ResponsibilitiesAdministrative Support: Provide administrative and secretarial support related...
-
Customer Service Agent
2 weeks ago
New York, New York, United States Stratford Solutions Inc. Full timeJob Title: Customer Service AgentJob Types: 12 Month ContractLocation: New York NYPay: $20.00 per hourAvailable Shift: 3:00 PM to 11:00 PM, with mandatory weekend availabilityJob Overview: Engage in non-emergency service inquiries, addressing phone calls from the public; deliver exceptional customer service and information to callers; manage a high volume of...
-
New York, New York, United States Manhattan Gastroenterology Full timeManhattan Gastroenterology has a full-time, private practice employment opportunity for an energetic Gastroenterologist to join our well-established and reputable team. Our offices are conveniently located in Manhattan with offices located on the Upper East Side, Midtown and Union Square, and the Financial District. We also have an Article 28 ambulatory...
-
Healthcare Professional
2 days ago
New York, New York, United States Montefiore Medical Center Full timeJob SummaryMontefiore Medical Center is seeking a skilled Nursing Coordinator to join our team in the Operating Room. As a key member of our healthcare team, you will be responsible for coordinating and delivering high-quality patient care.Key ResponsibilitiesLeadership and Coordination: Demonstrate leadership skills in the coordination and delivery of...
-
Spanish-Speaking Customer Service Agent
1 week ago
New York, New York, United States Stratford Solutions Inc. Full timePosition: Bilingual (Spanish Speaking) Call Center RepresentativeShift Availability: 3:00 PM to 11:00 PM; Saturday and Sunday are MANDATORYRole Overview: This position involves handling non-emergency inquiries from the public. Responsibilities include delivering customer support and information to callers, managing a high volume of calls, addressing...
-
Real Estate Agent
3 weeks ago
New York, New York, United States Amo Realty Full time5.0 New York, NY New York, NY Full-time Full-time $70,010.52 - $314,231.02 a year $70,010.52 - $314,231.02 a year Amo Realty is a small real estate brokerage that provides at least 20apartment clients per week.We're currently hiring in our NYC office and there are options to take leads in all boroughs.There are also options for residential buyer & commercial...
-
New York, New York, United States Workforce1 Healthcare Career Center Full timeJob Opportunity at Workforce1 Healthcare Career CenterWe are seeking qualified healthcare professionals to join our team at Workforce1 Healthcare Career Center. As a leading provider of healthcare services, we offer a range of clinical positions in various settings, including hospitals, nursing homes, outpatient clinics, and more.Job DetailsJob Type:...
-
Healthcare Specialist
6 days ago
New York, New York, United States 1199SEIU Employment Center Full timeJob SummaryAt 1199SEIU Employment Center, we are seeking highly skilled Medical Professionals to join our team. As a Medical Professional, you will be responsible for providing high-quality healthcare services to our clients.Key ResponsibilitiesProvide health care treatment and advice based on formal training and experience.Perform professional services...
-
Customer Service Representative/Call Center
4 weeks ago
New York, New York, United States Zabar's Full time3.4 New York, NY New York, NY Temporary Seasonal Full-time Temporary Seasonal Full-time $17 - $20 an hour $17 - $20 an hour 23 hours ago 23 hours ago 23 hours ago Zabar's is a world famous epicurean emporium, specializing in the finest smoked fish, caviar, coffee, cheese, specialty food items, Kosher products and housewares.Established in 1934, the business...
-
EMT Call Center Specialist
6 days ago
New Hyde Park, New York, United States Parker Jewish Institute for Health Care and Rehabilitation Full timeJob SummaryWe are seeking a highly skilled EMT to join our team as a Call Center Technician at the Parker Jewish Institute for Health Care and Rehabilitation. As a Call Center Technician, you will be responsible for providing exceptional customer service and clinical support to patients and clients through inbound and outbound calls.Key...
-
Healthcare Professional
5 days ago
New York, New York, United States Greenfield Healthcare & Rehabilitation Center Full timeJob SummaryGreenfield Healthcare & Rehabilitation Center is seeking a skilled Registered Nurse Assessment Coordinator to join our team. As a key member of our healthcare team, you will be responsible for conducting and coordinating resident assessments, ensuring compliance with state and federal regulations, and developing quality assurance programs.Key...