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Manager - Asset Protection - Somerset Collections

4 months ago

Troy, Michigan, United States Nordstrom Full time
Job Description

The ideal Asset Protection Manager is skilled in time management, has strong verbal and written communication skills, and maintains confidentiality and high ethical standards.

A day in the life...

Assume complete responsibility for building security and safety Respond to and report all store security and emergency situations, for example, administer first aid, escort hostile individuals from the store, help lost children, etc. Partner with the store manager and other store leaders to educate employees about how to reduce loss of merchandise Observe customer behavior for indicators of both internal and external theft, for example, fraudulent check or credit card activity, shoplifting, etc. Interview, hire and coach Asset Protection employees to ensure they meet performance standards and expectations Review and approve all reports to ensure that Asset Protection incidents and cases are reported properly and document the review of detention room videotapes You own this if you have... Proven success in investigative, asset protection and security procedures The ability to develop and maintain productive relationships with other employees and leaders Strong organizational, delegation and follow-through skills The ability to manage competing priorities in a fast-paced environment Computer proficiency, including use of monitoring and surveillance technologies A comprehensive understanding of both APIS and XBR (preferred)We've got you covered... Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at

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