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Community Services Coordinator

4 months ago

Rehoboth Beach, Delaware, United States Sun Communities, Inc. Full time


Are you an office support professional who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun Communities and help us to build something special We are looking for an Community Services Coordinator to assist with the sales activities at one of our manufactured housing communities.

You will also serve as the face of Sun Communities as you interact with current and prospective residents who come to the office with questions and concerns.

This is a great entry-level opportunity to begin a career with us, as you will learn about all facets of the management of your community.

We allow you the latitude to make the position your own. Apply today and take your first steps down a rewarding new career path

OVERVIEW
As a Community Services Coordinator, you'll administer the sales, marketing, and leasing activities. You'll also handle the routine office work and administrative responsibilities of the community.

JOB DUTIES

  • Greet and establish rapport with residents and prospective residents, field community comments, suggestions, and complaints, and forward to the appropriate manager.
  • Perform administrative functions including answering phones, typing, copying, faxing, and filing.
  • Assist prospective residents by reviewing new and used home listings, showing homes, and assisting with rental applications.
  • Prepare and distribute resident and community communications (i.
e. rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals).

  • Maintain petty cash fund, recording expenditures in proper accounts.
  • Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
  • Collect and post resident security deposits, processing fees, rents, inspection or other fees; record in the proper accounts and issue receipts.
  • Make collection calls for rental payments.
  • Process move ins and move outs.
  • Assist with the preparation of marketing materials and implementation of resident relation activities.
  • Forward all customer service requests to the Community Manager.

REQUIREMENTS
As a Community Services Coordinator, you must be pleasant, professional and well-spoken. You must also be highly organized and detail-oriented with the ability to manage multiple tasks simultaneously.

It is also important you display excellent verbal and written communication and interpersonal abilities as well as the diplomatic skills to handle customer complaints effectively.


  • High school diploma or GED
  • Minimum of 2 years administrative experience
  • Excellent verbal and written communication skills
  • Strong customer service skills
  • Professional appearance
  • Intermediate to advanced computer proficiency with the ability to use Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
  • Previous experience using Yardi, a plus
  • Property management office experience, preferred
PERKS/BENEFITS


At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed.

We place a high priority on our team members, and this is a big part of what sets us apart.

We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth.

In exchange, we will reward you with great pay, advancement opportunities, cool perks, and flexibility.

  • Paid sick leave
  • Online access to view and update personal information, review paystubs, annual W2s, and more
  • Participation in company wide SunRewards program
  • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
  • DailyPay: Work today, get paid today
  • Access to hundreds of online learning modules via Sun University
  • Much more