Service Quality Specialist

1 week ago


Rehoboth Beach, Delaware, United States Schell Brothers LLC Full time
Job Overview

Schell Brothers LLC, recognized as Delaware's foremost private home builder, is expanding its operations in various regions including Richmond, Nashville, and Boise. Our core mission is to foster joy for both our team and our clients by not only constructing outstanding homes and communities but also delivering an unparalleled home buying journey. Our workforce is dedicated, enthusiastic, and thrives on positivity and teamwork.

Position Summary

The Warranty Representative role is dynamic and engaging, as it involves being actively involved in the field rather than confined to an office setting. The representative will manage service requests and orders, ensuring they are executed efficiently and effectively. This position requires coordination between homeowners and our skilled trade partners.

Responsibilities may include tasks such as painting, drywall installation, light trim repairs, and basic carpentry. Our aim is to find an individual who is committed to treating homeowners with respect and keeping them informed throughout the entire process.

Benefits of Working with Us

At Schell Brothers, we prioritize happiness and satisfaction in the workplace. Our employees enjoy a range of attractive benefits, including:

  • Unlimited time off
  • Comprehensive benefits package
  • Employee appreciation events
Qualifications

Basic Requirements:

  • High school diploma or GED.
  • Valid driver's license.
  • Ability to lift up to 50 pounds as needed.

Preferred Qualifications:

  • Prior experience in quality assurance or customer service/warranty roles.
  • Demonstrated ability to thrive in a fast-paced environment.
  • Proficiency with technology and MS Office Suite.
  • Positive and compassionate demeanor.
  • Professional and approachable communication style.
  • Strong organizational skills and meticulous attention to detail.
  • Able to work collaboratively with team members.
  • Reliable, punctual, and possesses a strong work ethic.
  • Ability to effectively prioritize tasks.


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