Casualty Claim Representative

1 month ago


Boston, Massachusetts, United States Capstone Search Group Full time

About the Role

Opportunity to join a property casualty organization with a long tradition of providing insurance protection for personal auto, commercial auto, homeowners, condo owners, and renters within New England.

As a Casualty Claim Representative you will be responsible for the handling of First and Third Party Bodily Injury claims for both private passenger as well as commercial auto exposures. The role also provides an opportunity to handle the claims through litigation if attorney represented.

Duties & Responsibilities

  • Analyze, review, and interpret policies to assess coverage and liability
  • Conduct field investigations, interviews with insureds, witnesses, and claimants
  • Investigate the validity of bodily injury claims
  • Handle complex claims to include coverage issues, UM/UIM, TNC, Commercial, Umbrella, etc.
  • Negotiate both 1st and 3rd party claims directly with injured parties and/or their attorneys
  • Attend litigation proceedings to either represent the company or participate in arbitrations/depositions/settlement conferences/mediations/ trials

Skills & Experience

  • 5 – 10 years of experience handling liability commercial, homeowners, UM/UIM, Excess/Umbrella
  • In-depth knowledge of litigation, arbitration and trial process, handle out of state claims, and/or Personal Injury Protection claims
  • High level of self-motivation
  • Have advanced skills in coverage, investigation, litigation/ legal issues, negotiations, evaluations, medical terminology, and subrogation

Compensation, Benefits, & Perks

$80,000 to $95,000. Comprehensive and competitive benefits package, health and wellness programs.


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