Medical Support Assistant
2 months ago
Medical Support Assistant:
The incumbent will receive direction from the Program Analyst and is responsible for providing administrative support to assigned areas in an inpatient unit that is assigned to the RECC Division.
CPRS, VISTA, Microsoft Office programs, Microsoft Outlook, etc.
Interacting with internal and external customers either in person or by use of a multi-line telephone and paging system.
Establishing patient records, and/or routing patient records accurately and appropriately to be scanned into the patient's electronic medical records; interpreting and verifying provider orders.
Monitoring and scheduling appointments in accordance with VHA national scheduling guidelines verifying and updating patient demographics upon discharge.Entering work orders maintaining adequate and appropriate office supplies for their assigned areas.
The MSA is also responsible for timely, accurate and appropriate processing of all admissions, transfers, and discharges; assist with processing transfers to other VA facilities or private hospitals.
Updating BMS as needed; timely and accurate completion of the inpatient kardex and preop notes, and courteously answering the patient call light system, routing it appropriately to the nurse or aide, calling for Code 4 or Rapid Response Teams.
Following established procedure regarding both providing front line hardware and software support to the medical staff in their areas, only referring more complex matters to IRM helpdesk or CPRS helpline.
The MSA refers all questions requiring immediate medical attention to appropriate health care team member.Work Schedule
:
Monday-Friday, 800am-4:30pm
Compressed/Flexible
:
Not Available
Recruitment Incentive (Sign-on Bonus):
Not Authorized
Telework
:
Not Available
Virtual:
This is not a virtual position.
Functional Statement #:
000000
Permanent Change of Station (PCS):
Not Authorized
Fi
nancial Disclosure Report:
Not required
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