Electrophysiology Medical Support Specialist

2 weeks ago

Milwaukee, Wisconsin, United States Advocate Health Full time

Join Advocate Health and contribute to our mission of enhancing patient well-being.

We offer competitive compensation starting at $31.55 for Medical Assistants, which will be determined by your qualifications, skills, relevant experience, and internal equity. In addition to base pay, we provide a comprehensive benefits package that includes:

  • 401(k) contributions: 3% of your eligible annual salary along with a dollar-for-dollar employer match up to 3%.
  • Opportunities for annual merit increases within the salary range.
  • Education Assistance to support your professional growth.

Your role will involve supporting our patients by:

  • Preparing and rooming patients for examinations by taking vital signs and collecting relevant health information (e.g., chief complaint, allergies, medications).
  • Conducting laboratory tests (e.g., strep tests, wound cultures, specimen collections) while adhering to aseptic techniques and infection control protocols.
  • Assisting Physicians and Advanced Practice Clinicians (APCs) with procedures such as pelvic exams, allergy testing, EMG, cautery, and colposcopy.
  • Administering routine medications under the guidance of Physicians/APCs, including immunizations, antibiotics, vitamins, and topical agents.
  • Coordinating necessary procedures or tests, pre-approved care algorithms, and referrals to other services, while effectively communicating with patients.
  • Collaborating with Physicians/APCs and other healthcare team members to ensure efficient clinic operations and providing timely information to patients.
  • Performing various clinical support tasks based on specialty competencies, such as suture removal, phlebotomy, EKG, and spirometry, under clinical supervision.
  • Demonstrating knowledge and skills to provide age-appropriate care, understanding growth and development principles across the lifespan.

Licenses & Certifications:

Medical Assistant:

  • Basic Life Support (BLS) certification for Healthcare Providers from the American Heart Association (AHA) is required within 45 days unless otherwise determined by the department leader.

Education and Experience Requirements:

Medical Assistant:

  • GED or High School Equivalency Diploma.
  • Completion of an accredited Medical Assistant program or two years of verifiable full-time experience as a Medical Assistant within the last five years.

Enhance your career and financial prospects as a Medical Assistant.

  • This position is eligible for a sign-on bonus payable after your first 90 days of employment (for qualified external candidates).

We are proud to be a Military/Veteran Friendly organization.

Knowledge, Skills & Abilities Required:

  • Ability to perform both routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
  • Strong communication and interpersonal skills to build rapport and maintain professional relationships with patients, team members, and physicians.
  • Proficient in computer skills, including keyboarding, navigating a Windows operating system, and using electronic medical records systems.
  • Demonstrated customer service skills that foster a positive patient experience.

Physical Requirements and Working Conditions:

  • Must be able to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach throughout the workday.
  • Ability to lift up to 35 pounds independently; for heavier lifts, patient handling equipment is to be used with assistance from another team member when available.
  • Unique patient lifting and movement situations will be assessed individually.
  • Must possess functional speech, vision, hearing, and touch, with the ability to perform fine motor skills.
  • Exposure to mechanical, electrical, chemical, blood, and body fluids is frequent; protective clothing and equipment will be required as necessary.
  • Operates all equipment necessary to perform job functions.

This job description outlines the general nature and level of work expected from the incumbent. It is not intended to be an exhaustive list of all activities, duties, or responsibilities required of the position. The incumbent may be asked to perform other related duties as needed.

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