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Customer Service Representative

4 months ago

Gresham, Oregon, United States Berkcorp Full time

Job Summary:


Berkcorp is seeking a talented and customer-focused Remote Customer Service Representative to join our team As a key member of our customer service department, you will be responsible for providing exceptional service to our customers via phone, email, and chat.

If you're passionate about delivering outstanding customer experiences and are available to work remotely, we want to hear from you

Responsibilities:

  • Respond to customer inquiries and concerns in a timely and professional manner via phone, email, and chat
  • Resolve customer issues and concerns in a fair and efficient manner
  • Utilize strong problem-solving skills to address complex customer issues
  • Maintain accurate records of customer interactions using our CRM system
  • Meet or exceed productivity and quality standards
  • Participate in regular training sessions to stay up-to-date on products and services

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work independently in a remote setting
  • Strong computer skills and familiarity with CRM systems
  • Ability to work flexible hours, including evenings and weekends
  • Bilingual skills a plus (but not required)

We Welcome Applications from Candidates with Disabilities:
At Berkcorp, we believe that everyone deserves the opportunity to succeed.

We are committed to providing equal employment opportunities for individuals with disabilities and are willing to provide reasonable accommodations as needed.

If you require an accommodation during the application or interview process, please let us know.

How to Apply:


If you're passionate about delivering exceptional customer service and are looking for a remote opportunity that offers flexibility and growth potential, we encourage you to apply Please submit your resume, cover letter, and any other relevant documents via our online application portal.

We can't wait to hear from you