Onboarding Specialist

1 month ago


Remote, Oregon, United States Luxury Presence Full time

We're looking for an entry-level Onboarding Specialist to join our growing Client Success team. Do you love high end, luxury real estate? Do you find fulfillment in helping others? Are you hyper-organized, and project oriented? Are you eager to hit the ground running? If so, we'd love to speak with you

As an Onboarding Specialist, your role is to guide the build out and design of award-winning websites for the world's top luxury real estate agents. You'll immediately bond and build a relationship with your client, understanding their business, brand, and vision and translating it into actionable steps for our internal teams. As the primary point of contact, you are both a brand ambassador for Luxury Presence and a project manager who will guide clients through their first 4-8 weeks with Luxury Presence. You'll quickly master our product, processes and tools in order to deliver an amazingly beautiful website product while delivering a white-glove treatment all the way through.

Is this you?

You're good at:

- Understanding what amazing design looks like and articulating the details to clients

- Anticipating and understanding client vision, translating them into actionable next steps

- Communicating with clients, particularly in explaining order of operations, technical complexities and setting expectations

- Identifying problems and proposing solutions

- Using software and tools to help yourself, team and clients stay organized and on schedule

- Interpreting, guiding, and executing client's vision

- Maintaining an amazingly high bar for website quality and design; you love the details and won't compromise

- Presenting like a pro. Using strong presentation skills, you are effective and comfortable communicating with your Team and Clients using platforms like Zoom and Google Meet.

You have:

- 0-2 years experience in software implementation, media agency campaign execution, or creative operations for a design company

- Previous success interning or working in fast-pace, high-volume environments

- Coordinated client calls, meetings, and projects

- Experience serving clients and attending to their needs

- Enthusiasm, competitive spirit, friendly and sunny disposition

- Understanding of platforms like Squarespace, Shopify, WordPress is a plus

- An interest in luxury real estate industry (a passion is a plus)

You crush:

- Drawing people in with your excitement and can-do attitude

- Feeling empowered removing roadblocks for client and team members

- Working efficiently and know how to hit deadlines

- Not taking yourself too seriously

Who we are: Luxury Presence is the real estate industry's most powerful marketing platform, providing award winning websites and cutting edge tech to the world's top agents.

Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 9,000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry's most powerful brokerages.

The Los Angeles-based SaaS company raised $25.9 million for its Series B round and recently announced $19.2M Series B-1. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors.

Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th.

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.


  • SaaS Onboarding

    4 days ago


    Remote, Oregon, United States WhatConverts Full time

    Be the welcoming face of WhatConverts software.At WhatConverts we innovate and initiate We are a dynamic SaaS company who offers a comprehensive lead tracking solution for marketers - one place to track ALL leads and prove the business value of your marketing spend. An Enablement Specialist at WhatConverts ensures that each new customer moves smoothly and...


  • Remote, Oregon, United States Emotive Full time

    About The Role and Your Impact:At Emotive, we take our clients' experiences seriously. Our Customer Success team is on a mission to be industry leaders in providing an overall experience that delights our clients. From the moment our Implementations team gets our client onboarded on our platform, our Customer Success team takes the lead in engaging our...


  • Remote, Oregon, United States Agero Full time

    About Agero:Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we're pushing the...

  • Onboarding Contractor

    1 month ago


    Remote, Oregon, United States PetDesk Full time

    About the roleAs an Onboarding Specialist, you'll ensure our customers get the most out of our cloud-based VoIP phone systems. You'll work closely with clients and our internal teams to make their transition to our VoIP solutions seamless. With your technical expertise, troubleshooting skills, and unwavering commitment to exceptional customer service, you'll...


  • Remote, Oregon, United States Fusion Risk Management Full time

    The Role We are looking for an experienced People Operations Specialist to join our dynamic Talent Team. The candidate will be responsible for the following: Managing the day-to-day operations of the HR TeamAdministering Dayforce updates (HRIS) Compensation AnalysisOnboarding and Offboarding of employees Contractors and subcontractorsCompleting critical...


  • Remote, Oregon, United States Zotec Partners Full time

    We're seeking a Coding Quality Specialist to join us.As a Coding Audit Specialist, you will focus on conducting Emergency Medicine professional and facility coding quality assurance audits, participate in the coder education of Zotec Partners' medical coding standards, and assist in communicating with hospital facility personnel to address client concerns...


  • Remote, Oregon, United States Mae Full time

    Company DescriptionMEET MAEMae is a venture-backed digital health solution on a mission to improve the health and quality of life for Black mothers, babies, and those who love them. Mae has created a space where complete digital care meets culturally-competent on-the-ground support. We address access gaps and bolster physical and emotional well-being through...


  • Remote, Oregon, United States Pie Insurance Full time

    Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating...


  • Remote, Oregon, United States Branching Minds Full time

    Who We Are & What We Do:Branching Minds' mission is to empower all educators to effectively, efficiently, and equitably support the holistic needs of their students; and to create a path to academic and personal success for every learner. Already supporting over 1,500,000 students across 200+ districts from over 30 states, our vision is to be the most...


  • Remote, Oregon, United States Duetto Full time

    OUR TEAMIn Technical Support, our vision is to delight customers with speedy responses using a high level of knowledge and a personalized experience. As a Support Specialist, you are responsible for responding to and resolving customer support cases. The team adheres to a touch-and-hold Support model operating from a single global queue. The breadth of...


  • Remote, Oregon, United States SmithRx Full time

    Who We Are:SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of...


  • Remote, Oregon, United States Mosaic Consulting Group Full time

    Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG HCM & WFM Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference...


  • Remote, Oregon, United States DCL Corporation Full time

    JOB BRIEFWe are looking for an efficient Human Resources (HR) Specialist to join our team and be accountable for a variety of HR support duties. The ideal candidate will have a broad knowledge of Human Resources as well as general administrative responsibilities. This person will be able to work autonomously and efficiently to ensure the end-to-end running...


  • Remote, Oregon, United States Old Glory Bank Full time

    Job DescriptionJob DescriptionJob Summary If you're a highly motivated individual who is passionate about customer service, enjoys building relationships, and thrives in a technical environment, we encourage you to apply As part of our continued growth and commitment to excellence, we are seeking an enthusiastic customer-focused Business Banking Services...


  • Remote, Oregon, United States Restaurant365 Full time

    Restaurant365 is a SaaS company disrupting the restaurant industry Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make...


  • Remote, Oregon, United States MetLife Full time

    Description and RequirementsLead Long Term Disability Claims Specialist Position Location: 100% Virtual Role Value Proposition: At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Lead LTD Claims Specialist manages a caseload of long term disability insurance claims in accordance with plan provisions and...


  • Remote, Oregon, United States Carrot Fertility Full time

    About Carrot:Carrot Fertility is the leading global fertility and family-building platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions...


  • Remote, Oregon, United States Going Full time

    About the roleAs the Senior People Operations Specialist, you will play a key role in fostering our company culture by ensuring a thoughtful employee experience. You will be critical in ensuring compliance, managing administrative HR tasks, planning engaging company retreats, onboarding new employees, and supporting various projects as needed. You will...


  • Remote, Oregon, United States Going Full time

    About the roleAs the Senior People Operations Specialist, you will play a key role in fostering our company culture by ensuring a thoughtful employee experience. You will be critical in ensuring compliance, managing administrative HR tasks, planning engaging company retreats, onboarding new employees, and supporting various projects as needed. You will...


  • Remote, Oregon, United States Applied Systems Full time

    Job DescriptionApplied Systems, Inc., the worldwide leader in insurance technology, is currently searching for a Customer Implementation Specialist to join our Activation Services team. As the Customer Implementation Specialist, you will excel at working directly with clients to implement and configure extended solution products. In this role, you will work...