Payroll Account Specialist

7 days ago

Remote, Oregon, United States Mosaic Consulting Group Full time

Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG HCM & WFM Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence. Because of our dedication to client and team experience, we have been recognized on the Inc. 5000 list for 4 consecutive years and are certified as a Great Place to Work.

Due to our rapid growth, we are looking for a remote Payroll Account Specialist to join our team. As a Payroll Account Specialist at Mosaic, you would partner with our clients to manage the end-to-end payroll processes based on their business needs. You would bring your UKG Pro payroll expertise to be the go-to payroll resource for your clients in a wide array of industries.

What you'll do:

  • Lead multi-site, multi-state and multi-frequency payroll for your clients with a high level of accuracy and timeliness
  • Lead onboarding of new UKG Pro Managed Payroll Services clients to ensure that our clients' expectations of quality, delivery timeline, strategy, and Mosaic's payroll methodology are exceeded
  • Draw on your payroll and HRIS expertise and utilize a consultative approach to recommend and implement solutions for our clients' payroll needs, such as improving system utilization and refining their payroll processes
  • Manage day-to-day payroll support along with off cycle payrolls, quarter end & year end audits, payroll balancing, direct deposit and positive pay files, and client tax filings, amendments, and reconciliations
  • Partner with clients to evaluate payroll practices and define areas for improvement, such as improving system utilization, identifying training needs, and refining the payroll processes

What makes you successful:

Need to haves:

  • 3+ years multi-state and full-cycle payroll experience
  • 2+ years of experience processing payroll in UKG Pro/UltiPro

Nice to haves:

  • A completed Associate's or Bachelor's degree from an accredited University
  • Canadian payroll experience
  • An FPC or CPP certification

How you'll be measured:

  • Maintaining at least 90% accuracy in payroll processes
  • Following client checklists to produce consistent service delivery for each unique client workflow
  • Consistently updating client Statement of Procedures (SOP) and checklist after any process changes
  • Demonstrating excellent consulting skills, including relationship building, communication and responsiveness, land & expand awareness, focus on quality of deliverables, setting and managing expectations, and providing sound recommendations to clients
  • Pursuing additional professional development towards UKG Pro as needed
  • Managing day-to-day operational activities, including timekeeping and maintaining your book of business

What we offer you:

  • An opportunity to share your expertise to inspire confidence in our clients' payroll
  • The ability to work with a team of payroll professionals to further grow your payroll and consulting skills
  • A competitive hourly rate of $30-$36 per hour (up to $75,000 per year), $5,000 bonus potential, flexible schedule, and comprehensive benefits and PTO package
  • Stipend for reading books, wellness program, and other unique perks

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