Supervisor, Sales Operations Management

2 months ago


Remote, Oregon, United States ServiceNow Full time

Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired CompaniesTM.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
What you get to do in this role:

  • Attend and participate in all forecast meetings supporting Sales Management in the weekly roll-up of their forecast
  • Act as a Business Partner to the reps and leadership you support
  • Lead a team of specialists who are responsible for service provider specific account reps and accounts
  • Responsible for the quality of work and productivity of each direct report. Including meeting SLA requirements for communication responses, Order Form requests and any urgent and non-standard asks that come to you and your team
  • Analytical support and reporting (including QBR) by Region/District. Provide guidance / assistance in QBR deck preparation for team(s)
  • Drive adoption of forecasting tools and dashboards within respective regions
  • Provide trainings and guidance to sales and sales operations teams on key Service Provider initiatives
  • Special Projects - Training curriculum, data cleanup, additional projects upon assignment or as they arise
  • As new products, pricing changes, etc. are introduced, ensure sales readiness from training to systems and operational implementation
  • Ensure governance around policy and procedure pertaining to crediting, ordering and pricing for your team
  • Provide support on deal structuring and understanding of customer contracts guiding new business, upsell, and cross sell activities
  • Act as a point of escalation for non-standard requests; be a liaison between sales and extended internal teams (ie: deals desk, order management, legal, revenue, FP&A etc.)

Qualifications
To be successful in this role you have:

  • Must be located in the Boston/Waltham area and be able to work a hybrid work schedule
  • Previous management experience
  • 2+ years proven experience of Sales Operations in a software sales organization
  • Has been in a sales supporting role previously
  • Proficient in the use of sales methodologies and sales force automation tools
  • Provided support on deal structuring
  • Proficient in PPT, Word and Excel
  • Strong listening, analytic and organizational skills
  • Team player with positive attitude
  • Excellent analytical and problem-solving skills with ability to drive conflict resolution
  • Excellent interpersonal, written and verbal communication
  • Ability to work in an aggressive, fast-paced environment managing multiple priorities
  • Must be hands-on with solid attention detail
  • Experience in Software as a Service is a plus
  • Results Driven

Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .
From Fortune Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.



  • Remote, Oregon, United States Clean Simple Eats Full time

    We are seeking a highly skilled and experienced Sales Operations Manager with a strong background in SPS Commerce. The ideal candidate will ensure the accuracy of orders for our retail clients, serve as the primary point of contact for the sales team and the warehouse, and address any issues that arise with orders. This position reports to the VP of...


  • Remote, Oregon, United States Fresh Health Inc. (dba Proclaim) Full time

    Proclaim is on a mission to eliminate oral disease by making it incredibly easy and enjoyable to achieve oral health. Oral diseases are the most common diseases in the world and affect not only your mouth but also your entire body -- yet few people care for their teeth and gums effectively and consistently. To address this challenge, we're developing the...


  • Remote, Oregon, United States Fusion Risk Management Full time

    The Role:As a CPQ / Revenue Operations Manager with at Fusion Risk Management, you will play a crucial role in ensuring the effectiveness and efficiency of our sales operations processes. You will be responsible for optimizing and managing our Configure, Price, Quote (CPQ) processes with the back office and sales teams to drive sales accountability and CRM...


  • Remote, Oregon, United States Revalize Full time

    Company DescriptionAt Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to select and sell everything from commercial ovens, to specialized pumps and valves, to grain elevators, and more. We are the global leader in sector-specific software solutions that help manufacturers...


  • Remote, Oregon, United States Torq Full time

    Torq is your security product's favorite security product. Our enterprise-grade security hyperautomation platform unifies and automates the entire security infrastructure to deliver unparalleled protection and productivity. Torq drives maximum value and efficiency from existing security investments. It supercharges security teams across the Fortune 500 with...


  • Remote, Oregon, United States Permanent Equity Full time

    About Our Client:Our client is an eCommerce brand, retailer, B2B supplier, & manufacturer in the Home Décor category. They retain an industry leading retail position within various marketplace channels as well as directly on their website. The Opportunity:As Sales Operations Manager, you will play a pivotal role in expanding the company's presence and...


  • Remote, Oregon, United States Nintex Full time

    About Nintex:At Nintex, we are transforming the way people work, everywhere. Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily...


  • Remote, Oregon, United States Fusion Risk Management Full time

    The Role Fusion's Enablement & RevOps Operations Manager will collaborate closely with sales leadership, marketing, and product teams to ensure alignment and effectiveness across Enablement programs and continuously assess and improve enablement programs to drive sales performance and productivity. Specifically, you will: Oversee the provisioning and...


  • Remote, Oregon, United States sFOX Full time

    sFOX is a full-service prime dealer uniting liquidity from over 30 exchanges and OTC desks in one easy-to-manage platform. sFOX's platform provides traders with best execution services from a single account, a single counterparty, and a single workflow — giving traders greater capital efficiency. Its smart order router algorithmically routes traders to the...


  • Remote, Oregon, United States Nextech Full time

    Why join Nextech?We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL.We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.We're committed to hiring and...


  • Remote, Oregon, United States Ryder Supply Chain Solutions Full time

    Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. SummaryThe Senior Manager Sales Operations provides leadership and specialized expertise associated with the administration of sales systems, is responsible for financial reporting on all sales data for the assigned business segments and provides strategic consultation for all...


  • Remote, Oregon, United States ModMed Full time

    We are united in our mission to make a positive impact on healthcare. Join Us South Florida Business Journal, Best Places to Work 2024Inc. 5000 Fastest-Growing Private Companies in America 2023Company of the Year | 2023 BIG Innovation AwardsFastest-Growing Company of the Year – Large (Bronze) | 2022 Best in Biz AwardsWho we are:We Are Modernizing Medicine...


  • Remote, Oregon, United States Cloudflare Full time

    Location, Remote US Team and Role Overview The Global GTM Planning and Operations team at Cloudflare aims to support our high growth Sales organization through scalable and optimized GTM planning and operations. We focus on thoughtful planning of sales capacity, segmentation, territory carving, quota setting, and compensation design while ensuring clear...


  • Remote, Oregon, United States Fusion Risk Management Full time

    The RoleFusion's Revenue Operations Senior Analyst will collaborate closely with sales leadership and sales teams and other RevOps team members to drive revenue growth and operational efficiency. The ideal candidate possesses a strong understanding of sales processes, forecasting, and compensation structures, and is adept at leveraging data to inform...


  • Remote, Oregon, United States IMO Health Full time

    Research shows that women and underrepresented groups only apply to jobs only if they think they meet 100% of the qualifications on a job description. IMO Health is committed to considering all candidates even if you don't think you meet 100% of the qualifications listed. We look forward to receiving your applicationIMO Health is a clinical data intelligence...


  • Remote, Oregon, United States D-Wave Systems Full time

    WHAT WE NEED: Sales Operations Specialist II WHERE: Remote US WHO WE ARE: D-Wave (NYSE: QBTS) a leader in the development and delivery of quantum computing systems, software, and services, and is the world's first commercial supplier of quantum computers—and the only company building both annealing quantum computers and gate-model quantum computers. Our...


  • Remote, Oregon, United States Miro Full time

    About the TeamIn RevOps we have a simple (but not easy) mission to drive predictable, scalable, and profitable revenue growth for Miro. You will join a highly motivated, energetic Revenue Operations Team that takes pride in growing customer relationships, running strategic sales cycles, and delivering the Miro value proposition to a diverse base of accounts...

  • Sales Manager

    2 months ago


    Remote, Oregon, United States Momence Full time

    About MomenceMomence is a next-generation booking and communications platform for experience-based businesses. These include yoga and pilates studios, gyms, dance schools, salons and spas, golf facilities, swim schools, and more. We help over 1,500 businesses with scheduling, payments, communication, and automation of their business backend. We also have a...

  • Sales Manager

    3 weeks ago


    Remote, Oregon, United States Saltbox Full time

    About SaltboxImagine a world where e-commerce entrepreneurs can effortlessly manage their businesses with the best logistics and workspace solutions available. That's the world Saltbox is building. We're not just another company; we are a community dedicated to empowering small and medium-sized businesses with the physical and digital tools they need to...


  • Remote, Oregon, United States Fusion Risk Management Full time

    The Role The Operations Resource Coordinator is a member of the Operations Resource Team responsible for supporting the project resourcing lifecycle within Fusion. This role focuses on improving support, quality and efficiency in Resource Management, and administration of related tools and processes in support of Professional Services. Key skills include...