Web Content Management must be OH resident
1 month ago
MUST BE OHIO RESIDENT TO BE CONSIDERED
Client: State of Ohio DRC
Position: Web Content Management Hybrid/Local Only)
Hybrid-Must live in Ohio Contract: Until 06/30/2025 (with possible extension)
Location: Columbus, Ohio
Closing Date: 08/06/2024
Job Description:
DRC - Ohio Department of Rehabilitation & Correction
As Web Content Manager u will be responsible for creation, publishing & maintenance of content across CMS platform, including managing workflow, assigning tasks to team members working with our clients to ensure brand voice consistency.
DRC is looking for a Web Content Manager to manage and contribute to business-critical content initiatives. A Web Content Manager must be knowledgeable and skillful enough to drive operational excellence for content dispersed across internal workflows, company external and internal websites, campaigns, social networks, and so on. You must be able to create/edit, manage, maintain, and syndicate the content. We re looking for someone who will:
Seamlessly cross-collaborate with other business teams to improve efficiencies, content quality, and workflows
Manage daily content tracking, processing, and reporting with cross-functional teams to ensure better content monitoring for accuracy
Help clients diagnose and solve content problems, and define content needs to support both user and business goals
Procure accurate and up-to-date information from subject matter experts to maintain content relevance
Support content product development by acquiring, reviewing, and editing data
Manage and update content and campaigns under the direction of the team lead
Prioritize effectively under important deadlines, executing on projects implementation in a timely manner
Assist in the planning and support of content projects and processes
Create and conduct training with internal teams and vendors
Oversee proper execution of projects and troubleshoot problems
Track analytics and prepare insights
Help apply and maintain consistency with content standards
Support content intake and upkeep in backend content management system
Technical support and system access to approximately 15,000 customers using ServiceNow
Workstation support, desktop support, business continuity, information security, network connectivity knowledge of MS Office (O365) and use of ticketing system software
Qualifications for the role
3-5 years of experience in an operational management, content operations specialist, content manager, content creator, content coordinator, or UX writer role
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