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Runner Food Ambra

5 months ago

Las Vegas, Nevada, United States MGM Resorts International Full time

PRIMARY PURPOSE:

It is the primary responsibility of the Food/Beverage Runner to serve guests while providing courteous and prompt tableside service to all guests. The runner must be able to describe all dishes brought to the dining room in a detailed manner and answer pertinent questions.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Greet guest in a positive, friendly manner, making them feel welcome
  • Expedite food from the kitchen to the table as dictated by sequence of service and by the Chef or kitchen expeditor
  • Describe food upon placement on the table, answering questions pertaining to the dishes
  • Describe menu features as needed (include changes and additions)
  • Communicate with expeditor to ensure delivery of food to the correct table and position
  • Perform assigned open and closing side-work
  • Communicate needs of the guest to kitchen and management, inform management of guest reaction and comments and assist management to ensure smooth operation and quality service
  • Check dining area, tables and chairs for cleanliness, maintain cleanliness and organization of station and service area
  • Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Knowledgeable of food and menu preparation
  • Ability to multi-task and work well in a fast paced, team-oriented environment
  • Effective listening abilities with strong judgment skills
  • Knowledge of accommodations room capacities, amenities, and menu items including standard and alcoholic beverages
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

  • Work varied shifts, to include weekends and holidays

PREFERRED:

  • High school diploma or equivalent
  • Six (6) months experience in a high volume dining restaurant as a Food Runner or Server
  • Fine dining and three meal restaurant experience
  • Experience working in a similar resort setting