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Account Executive

4 months ago

Boston, Massachusetts, United States Exclaimer Full time

Account Executive - SMB

Department: Sales

Employment Type: Permanent - Full Time

Location: US - Boston

Reporting To: Becky Dunne

Description

Your new company

A tech scale up with Big Plans

When you join Exclaimer you will join a global award winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture.

Not Heard of us ?

We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in 150+ countries. Some of these customers include renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 275 employees worldwide.

As part of our continued growth, we are looking for a SMB Executive to join our successful Global SMB team to manage our customers in small businesses around the world.

Key Responsibilities

You Are:

  • A self-starter and able to operate without close oversight.
  • Ambitious, aspirational with a strong work ethic.
  • Creative, entrepreneurial, and highly passionate about sales.
  • A great communicator with an ability to quickly establish rapport.

You Will:

  • Effectively manage the inbound lead flow and execute outbound prospecting initiatives using a variety of written and verbal communication across multiple channels.
  • Think outside the box to continually experiment with new and creative ways to reach and connect with potential customers.
  • Manage, track, and report on all activities and results using Salesforce, including email and call logging.
  • Build early-stage pipeline reporting, with qualitative and quantitative analysis, to understand the progress of activities against reaching defined goals.
  • Host live demo webinars for potential customers across multiple time zones.
  • Create video content and email templates for one-to-many communications.

Skills Knowledge and Expertise

  • Natural curiosity: Ask thorough and pointed questions, guiding potential clients through needs analysis and discovery sessions to qualify the lead and drive new opportunities.
  • Confidence: Willingness to jump on outbound calls without "all" the information.
  • Self-motivation: Dedication and drive to meet and exceed goals on a daily, weekly and monthly basis; taking initiative, ownership, and direction of your role and career.
  • Professional verbal and written communication with strong attention to detail.
  • Active Listening: attentive to details provided, understanding both words and context, more interested in learning than speaking.
  • Ability to adapt: Able to effectively adapt to working with different personas and customer problems as well as working with customers in different regions.
  • Team player: Ability to collaborate and work effectively within the team as well as across teams.
  • Able to work in the office a minimum of 2 days a week.

Benefits

We offer you a challenging job in a growing and truly global international SaaS company with a competitive compensation structure. Ah, and you will be part of a fun and hardworking team:

  • Remote / Hybrid working
  • Healthcare
  • Life insurance
  • 6 weeks - work anywhere option per year
  • Employee Assistance program
  • Contributory retirement savings plan
  • Opportunities for training & development
  • Great team and culture
  • Discounts portal
  • Income protection Insurance
  • Online GP services

Exclaimer is an equal opportunity employer and people seeking employment with us are considered without regards to race, colour, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.