Business Intelligence Engineer, Outbound Communications

2 months ago

New York, New York, United States Amazon Full time

Outbound Communications own the worldwide charter for delighting our customers with timely, relevant notifications (email, mobile, SMS and other channels) to drive awareness and discovery of Amazon's products and services. We meet customers at their channel of preference with the most relevant content at the right time and frequency. We directly create and operate marketing campaigns, and we have also enabled select partner teams to build programs by reusing and extending our infrastructure. We optimize for customers to receive the most relevant and engaging content across all of Amazon worldwide, and apply the appropriate guardrails to ensure a consistent and high-quality CX.

Outbound Communications seek a talented Business Intelligence Engineer to join our team as we develop the next generation of automated and personalized marketing programs to help Amazon customers in their shopping journeys worldwide. Come join us in our mission today

Key job responsibilities

  • Contribute to the design, implementation, and delivery of BI solutions for complex and ambiguous problems
  • Collaborate with business teams, product managers, engineers and leadership to identify and prioritize customer and business problems
  • Partner with business and engineering stakeholders across multiple teams to gather data/analytics requirements
  • Develop, support, and continually improve self-service solutions such as dashboards and decks to help scale and sustain business operations
  • Analyze relevant business information, and uncover trends and correlations to develop insights that can materially improve our product and strategy decisions
  • Use machine learning, data mining and statistical techniques to create new, scalable solutions for business problems

Basic Qualifications

  • 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
  • Experience with data visualization using Tableau, Quicksight, or similar tools
  • Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)
  • Experience with scripting language (e.g., Python, Java, or R)

Preferred Qualifications

  • Master's degree, or Advanced technical degree
  • Knowledge of data modeling and data pipeline design
  • Experience with statistical analysis, co-relation analysis

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $74,100/year in our lowest geographic market up to $165,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.


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