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Data Strategy and Operations-Cabenuva

3 months ago

Durham, North Carolina, United States GlaxoSmithKline Full time
Site Name: Durham Blackwell Street
Posted Date: Aug 5 2024

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care.

We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn't just somewhere to work - it's a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.

While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.

The Data Strategy and Operations - Cabenuva position is responsible for leading the coordination, integration, reporting and analytics of HCP (healthcare provider) and consumer related data for Cabenuva, an injectable HIV treatment administered by healthcare professionals. This position partners with key US Commercial stakeholders to uphold data quality, compliance, and its effective utilization. The role will create the vision and develop the data and reporting strategy to inform our view of the HCPs and consumers. Data sources encompass ViiV-contracted vendors, internal data, publicly available data, and other repositories. Data scope spans national, subnational, community organization, HCP, consumer, specialty, patient, and product. The manager will provide oversight of the processes to ensure compliance with ViiV SOPs and policies, and proper utilization, access, and usage of such data. While the primary focus is on Cabenuva and Specialty, this role extends to other initiatives. The ideal candidate exhibits strong analytical prowess coupled with exceptional leadership, collaboration, business acumen, communication skills, and a keen eye for detail.

The individual will effectively partner with multiple cross functional team members within data strategy and operations, advanced analytics, business intelligence, HCP marketing, DTC marketing, field sales, medical, payer, consumer, patient access, specialty, finance, forecasting, field execution, incentive compensation, digital, channel distribution, external specialty pharmacy vendors, IT, legal, compliance and privacy.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

Data Strategy, Data Coordination and Operations
  • Lead designated initiatives and continually refine the data strategy to comprehensively characterize, measure, and monitor the HIV market. Oversee teams implementing this strategy.
  • Implement methods, processes, and systems to transform data into actionable business insights.
  • Serve as a data subject matter expert, collaborating with other analytics teams and advising key stakeholders on data strategy, usage, and reporting.
  • Govern the development and utilization of data tools, capabilities, and products through standards, processes, technology, and workforce.
  • Ensure clear definition, risk management, resource allocation, and quality control for strategies and projects.
  • Employ creativity and agility to identify and leverage the most relevant and suitable data sources.
  • Collaborate with team members to acquire, integrate, and provide access to data while maintaining data quality.
  • Propose innovative approaches to enhance operational efficiency.
  • Establish and maintain SOPs, databases, and records.
  • Identify and communicate potential conflicts with SAS SOPs and policies to relevant parties.
  • Ensure alignment of initiatives with SOPs and policies.


Specialty Pharmacy Data and Alternate Site of Care Processing
  • Collaborate with internal and external teams on specialty pharmacy, alternate sites of care, data aggregator, and data integrator initiatives.
  • Liaise with specialty pharmacy and alternate site of care vendors to ensure timely, high-quality, and complete data.
  • Lead the development and delivery of key metrics and scorecards to assess specialty pharmacy performance and payments.
  • Work closely with data aggregator and data integrator vendors to ensure efficient, high-quality data feeds and processing.
  • Coordinate with specialty pharmacy, field, payer, operations, and channel strategy teams to ensure effective data collection and utilization.


Program Tracking
  • Partner with business teams to provide insights for the product brand, analyze data to identify trends and insights, facilitating informed decision-making.
  • Collaborate with business partners to define KPIs, metrics, and report designs for tracking HIV performance.
  • Provide a functional understanding and linkage between the technical representation of KRIs and the businesses / functions application of them to ensure that interpretation, validation, and presentation is accurate and actionable.
  • Implement reports and dashboards in collaboration with peers.
  • Analyze specialty pharmacy program data to evaluate program performance, identify execution gaps, and present findings to the specialty pharmacy team.


Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:
  • Bachelor's Degree & 3 plus years of experience in an analytical type of function, which can include consulting OR primary quantitative market research OR secondary data analysis OR forecasting OR business intelligence
  • Hands on experience with database manipulation, using analytics, and business intelligence tools
  • Experience managing complex projects and data sets
  • Experience with of common pharmaceutical, consumer, specialty, and/or payer data bases/services
  • Experience delivering results and working in a highly matrixed organization, collaborating across multiple stakeholders to drive results.


Preferred Qualifications:

If you have the following characteristics, it would be a plus:
  • MBA or relevant graduate degree preferred.
  • Experience with HIV or PrEP related data, analytics, and therapies.
  • Consulting experience and experiences of analyzing patient/claims data is highly desired.
  • Ability to translate unstructured data into actionable insights.
  • Creative thinker who is intellectually curious.
  • A high attention to detail.
  • Motivated, enthusiastic, and collaborative.
  • Comfort with ambiguity and the ability to forge ahead on initiatives not done before, recognizing there will be obstacles to overcome along the way.
  • Strategic mindset, analytical thinking, interpersonal skills, leadership skills, quantitative skills, communication skills, and project management.
  • Experience with knowledge of and understanding of specialty customer metrics to assess success of specialty pharmacy programs.
  • Experience and understanding of consumer data, metrics, tracking and analytics.
  • Experience with the specialty pharmacy and payer segment with a preference for specialty pharmacy/alternate site of care experience.


Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.

Why Us?

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.

We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.

Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a diverse team and a truly inclusive culture where we're all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.

If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at US Toll Free) or outside US).

ViiV is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Important notice to Employment businesses/ Agencies

ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV's compliance to all federal and state US Transparency requirements. For more information, please visit ViiV's Transparency Reporting For the Record site.