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Associate Field Engineer NI Academy
4 months ago
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The RoleLumen is seeking early-career or second-career self-starters who are self-motivated with high technical aptitude and interest in a Network and Telecomm Customer Support role. You will participate in our Network Implementation Academy which is a robust training program to jump-start and enable your success in this role. This rigorous program is designed to develop tech-savvy individuals in the areas of network operations, IP, and customer care where you will learn about our technology, networks, products, processes, and customer service best practices.
LocationThis is an onsite role in our MN market.
You will be able to select one of the following offices:
- 425 Monroe ST, Anoka, MN 55303
- 300 W 66th ST, Richfield, MN 55423
- Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices.
- Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen-specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects.
- Managing budgets, ordering materials, processing invoices, and resolving issues related to OSP projects.
- Working with networking optical hardware, such as transponders, amplifiers, switches, routers, and servers.
- Troubleshooting and resolving network issues, such as outages, performance degradation, and configuration errors..
- Building relationships with business partners, customers, and vendors.
- Creating maintenance requests and ensuring timely completion of work orders.
- Demonstrating multi-discipline expertise and responsibility.
Required Qualifications:
- High School Diploma
- Working knowledge of Microsoft Office software applications
- Excellent verbal and written communication skills.
- Strong analytic, leadership and presentation skills
- Ability to work well independently or within a group.
- Willingness to travel to different locations as needed.
- Comfortable working in an outside environment.
Preferred Qualifications:
- Bachelor's degree in Electrical Engineering, Computer Engineering, Telecommunications, or related field.
- Knowledge of fiber optic network principles, standards, and best practices.
- Certification or training in fiber optic technology, such as CFOT, CFOS, or FOA.
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$ $68250 in these states: MN
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect NextBased on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 333317
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Salary RangeSalary Min :51188
Salary Max :68250
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
